Mad Dog Vee Posted June 4, 2015 ID:967187 Share Posted June 4, 2015 A friend of mine is having trouble with windows 8. I still have windows 7 so am not much help. When she opens apps - they don't seem to load up at all and automatically minimise. I've looked around on the net and this seems a common problem but there is no clear solution. The internet still works fine. Her emails work fine. Apps like Reader or even News don't seem to load and automatically minimise. You restore them and they haven't loaded and they also quickly minimise again. What course of action do you suggest? Link to post Share on other sites More sharing options...
daledoc1 Posted June 4, 2015 ID:967236 Share Posted June 4, 2015 Hi: I don't have 8/8.1, so we'll need to wait for someone who does to come along.However, I saw this on a quick check with Uncle Google: Open up task manager click more details app history on top bar double click on the app that wish to open and It should open normally. After that you should be able to open apps from desktop.http://www.tomshardware.com/answers/id-2408073/apps-stay-minimized-windows.html And these:http://www.eightforums.com/performance-maintenance/57370-windows-8-1-apps-get-minimized-there-selves-instantly-afte.htmlhttp://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/windows-81-apps-get-minimized-themselves-instantly/70f4a968-ca37-492f-9130-decaff0a30fbhttp://www.eightforums.com/software-apps/50592-most-metro-apps-not-loading-minimizes-no-error-messa.html In that last link, Brink posted a reply to a tutorial for this at Eightforums.com:Fix Store Apps and Tiles that are Not Working or Responding in Windows 8 and 8.1 Hope this helps, Link to post Share on other sites More sharing options...
Mad Dog Vee Posted June 11, 2015 Author ID:968471 Share Posted June 11, 2015 Toms Hardware suggestion: no change--------------Eightforums: Asks for a Microsoft Account and well iirc that is unnecessary, using the diagcab & it fixed some service------------------Microsoft SFC scan = Windows Resource \protection found corrupt files but was unable to fix some of them. Details are included in the CBS.\log windir\Logs\CBS\CBS.log. For example\ C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios. DISM.exe = gives error 87 - doesn't recognise the command ''health''--------------- RUNNING THE DIAGNOSTIC AGAIN Issues found Service registration is missing or corrupt Service registration is missing or corrupt Detected Reset service registration Not run Microsoft account required Microsoft account required Detected Switch to Microsoft account Not run I'm not Windows 8 savvy & this person is not even computer savvy really - Windows 8 was supposed to make it easier for these people. I reset the Service registration but did not do a Microsoft account thing - that's up to them and a general pain in the rear. NEXT STEP is to check Windows 8 is activated but doesn't say how - Somehow in all these instructions I managed to open Computer & noticed it said Windows Activated The steps are practically useless - they tell me to open PC Settings then they do not say what to do from there So after all this mucking around - we've established we only have a LOCAL ACCOUNT on this computer================================ The instructions are near impossible to follow going through those many steps. The CBS log from earlier was sent to Microsoft through the Action Center. None of these things worked. She doesn't wish to refresh the computer as it will lose the printer and some other things that have been installed and is not savvy enough to put them back on. I may have done one of the apps in the early days. This computer is only used for email and news & now I know why no one thinks highly of Windows 8 ANY SUGGESTIONS WELCOME. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 11, 2015 Root Admin ID:968492 Share Posted June 11, 2015 Please review the following for possible solutions https://technet.microsoft.com/en-us/library/hh824869.aspxhttp://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/dismexe-online-cleanup-image-restore-health-failed/668ef107-5f4c-4959-ba93-76d052452315http://answers.microsoft.com/en-us/windows/forum/windows_7-system/error-87-running-dism-online-cleanup-image/33be783f-6e3f-408b-9d0c-901cd19c14ea Link to post Share on other sites More sharing options...
vipnexxt Posted June 13, 2015 ID:968853 Share Posted June 13, 2015 Is this topic closed? Link to post Share on other sites More sharing options...
David H. Lipman Posted June 13, 2015 ID:968863 Share Posted June 13, 2015 If this thread had been closed, you would not be able to post that query in it. Link to post Share on other sites More sharing options...
Mad Dog Vee Posted June 16, 2015 Author ID:969419 Share Posted June 16, 2015 FIRST LINK: Image Version: 6.3.9600.17031Ran a scanhealth & it said The compoent store is repairableRan a restorehealth & it said "The component store corruption was repaired. NOTHING CHANGED - I'm going to do a restart just in case before going to the second link (yes it was just a spacing error that gave the Error 87 before) LINK 2 METHOD 1Instructions weren't perfect but close enough to get me where I needed to goProblems found: Windows Update components must be repaired - FIXED METHOD 2 - not required. METHOD 3 - I assume copy/paste and run of repair.bat worked. checked for updates, downloaded and installed & rebooted but NOTHING CHANGED So nothing changed using all these methods. Link 3 isn't needed as that was only a spacing error. Link to post Share on other sites More sharing options...
Mad Dog Vee Posted June 16, 2015 Author ID:969420 Share Posted June 16, 2015 I'd like to thank everyone for attempting me to assist my friend even though we have gotten nowhere. It has been valuable input and I have begun to learn about Windows 8 & a tool I didn't know existed - DISM. I've attached the CBS & DISM log. So What Now?CBS.zipdism.log Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 16, 2015 Root Admin ID:969436 Share Posted June 16, 2015 Can we actually get some other logs from the system please that might help shed more light on the issue. Please read the following and post back the 3 requested logs. Diagnostic Logs Thank you Link to post Share on other sites More sharing options...
vipnexxt Posted June 19, 2015 ID:970151 Share Posted June 19, 2015 Creating a new user! A noobs idea Link to post Share on other sites More sharing options...
vipnexxt Posted June 19, 2015 ID:970152 Share Posted June 19, 2015 If this thread had been closed, you would not be able to post that query in it.Thanks for that Link to post Share on other sites More sharing options...
David H. Lipman Posted June 19, 2015 ID:970153 Share Posted June 19, 2015 vipnexxt: This is Mad Dog Vee's Windows 8.x problem thread and you are not adding information or helping. If you have a problem, please start your own thread. Link to post Share on other sites More sharing options...
vipnexxt Posted June 19, 2015 ID:970157 Share Posted June 19, 2015 Oopz! I wrote create a new User Account and try! Link to post Share on other sites More sharing options...
CWB Posted June 20, 2015 ID:970375 Share Posted June 20, 2015 ??? Link to post Share on other sites More sharing options...
Mad Dog Vee Posted June 25, 2015 Author ID:971718 Share Posted June 25, 2015 Ok the issue is now fixed. It was a PITA but a system REFRESH + REINSTALLING some stuff FIXED the issue. If it reoccurs I'll use the diagnostic logs as suggested above. Thank you. Link to post Share on other sites More sharing options...
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