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Hi:

 

There's a KB article about that here: Does Malwarebytes support Windows 10?

 

That is the official support statement at this time.

However, many forum members have been running MBAM 2.1.6.1022 under Win 10 with few issues.

 

I expect that, by the time Win 10 goes "gold", there will be a fully compatible version of MBAM.

 

Staff members may have additional information about this for you.

 

Thank you,

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Hi Dale, thanks for your reply and the link

 

Below is a quote from Microsoft....

 

 

Windows will also automatically uninstall any anti-virus software running on the system during the installation, in order to avoid any potential conflicts. Once Windows 10 is in place, it will automatically download and install the latest antivirus edition from the relevant manufacturer, but users should make sure to check this has worked properly.

 

The questions below refer specifically to MBAM Premium.

 

Q1 - Will MBAM in this context be classed as AV software by the W10 installer..?

 

Q2 - Does "running on the system" mean active.  In which case if MBAS was disabled during the installation will the quote above still apply..?

 

Q3 - Does the MBAM Team anticipate any License issues if the W10 installer automatically reinstalls MBAM..?

 

 

T.

 

 

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Hello Tabvla.

The MS statement is about "antivirus" programs.   Ours is not a antivirus.

Nevertheless, during any sort of operating system upgrade one always disables ( turns  OFF ) their antivirus and any other actice security software from other parties, including ours, BEFORE starting the upgrade  .
That is the historical practice for several decades.

{ note. After the upgrade is all in place, you go back and turn back ON what you turned off.}

Now to get specific a bit.

Q1  No, our Anti-Malware ( aka MBAM ) is not classfied as such.

 

Q2 part 1 - yes.  running on the system means that the app is active ( alive ).

 

Q2 part 2. - no.  When MBAM is turned all the way OFF it wont matter.

 

Q3 No. The MBAM license will not be affected.  It will be on the same box as before so no issue there.

 

By the way, "the Windows 10 installer will never reinstall" any thing other than the new operating system.  ( see note  1 below  )
It is your responsibility to turn back on the security and other applications that were turned off.

 

(note 1 )

Microsoft says they will ( after update completes) will install the latest version of the antivirus that was removed at start of upgrade.

That is what I should have conditioned my statement on.  Just the antivirus.

Edited by Maurice Naggar
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New members are not provided editing capabilities.

Sorry...

 

Hi David, thanks for the explanation.

 

I have been a member for 3 years and 8 months with 60+ posts.  In terms of the Forum Rules at what point is one no longer a "New" member?

 

Thanks.

 

T.

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Hello Tabvla.

The MS statement is about "antivirus" programs.   Ours is not a antivirus......

 

(note 1 )

Microsoft says they will ( after update completes) will install the latest version of the antivirus that was removed at start of upgrade.

That is what I should have conditioned my statement on.  Just the antivirus.

 

Hi Maurice

 

Thanks for the detailed explanation, which is most helpful.

 

I am sure that most MBAM Premium users are aware that MBAM is not an AV product.   My concern is - Does Microsoft know that..?  Or more specifically, does the team coding the W10 installer know that..?

 

I fully appreciate that these are difficult (perhaps impossible) questions to answer in advance.  But the last thing that MBAM Premium users need is some poorly-coded piece of installer software to mess up the MBAM installation.

 

For regular AV software my preference is to simply uninstall the AV software completely before running the W10 upgrade installer; then run the W10 installer; sort out the bugs and then do a completely fresh install of the AV software. 

 

In your opinion do you think that the above procedure would be necessary for MBAM..?

 

Thanks for your advice.

 

T.

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You could just turn off the Malwarebytes Anti-Malware ( MBAM ) before the upgrade is started, like shown here.

 

Right click the MBAM taskbar icon

 

post-2622-0-11094900-1433419795_thumb.pn

 

 

 

 

post-2622-0-59017700-1433419850_thumb.pn

 

 

Then click on EXIT from the context menu.  

 

That is all that is needed.  It is your choice if you prefer to uninstall the program and do a new install later on.

 

I have done this method when "upgrading" in the Preview build.

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Hi Maurice, thanks for your reply and advice.

 

Under normal circumstances MBAM has 3 processes enabled - mbam.exe, mbamsheduler.exe and mbamservice.exe.  After clicking on "Exit" only mbam.exe is disabled, the other two processes remain enabled.  Before running the W10 upgrade would it be advisable to forcibly disable the two remaining processes by using "End Task" in Task Manager..?

 

Thanks for your advice.

 

T.

 

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In addition to disabling the two processes through Task Manager it would probably also be a good idea to un-tick "Start Malwarebytes Anti-Malware with Windows" in the Advanced Settings.  The W10 upgrade will probably include a number of Restarts so it may be advisable to suppress MBAM until the upgrade has completed.

 

Therefore the following might be a good plan of action prior to the W10 upgrade...

 

1. Exit MBAM as recommended by Maurice

2. Disable the two remaining MBAM processes through Task Manager

3. Un-tick "Start Malwarebytes Anti-Malware with Windows"

4. Restart

5. Check Task Manager to ensure that no MBAM processes have started

 

T.

 

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In that scenario, instead of the term "disable" in point #2 above, I would use End task.
Then too, once you have de-select-ed all 3 options ( the un-ticking ) and if you do that Reboot, those MBAM services would not be running anyway.

 

I am ok with your outline.  I would only add a small caution, that historically, every time there is a Operating System upgrade, a lot more of the programs that auto-start used to have to be "disabled" too, like 3-rd party software firewalls, antivirus program, and all other non-essential "startup applications").   The latter means all others except for those related to internet connection   ( communications ).

That process we used to call a "clean boot startup".

That is covered in this Microsoft KB

 

I pray that this helps.   That it is not "over-whelming".

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Maurice, thanks for the advice and the link to the KB, which I will study in detail.

 

The W10 "upgrade" is a first for everyone - including Microsoft.  In a home or personal environment or in a large corporation with all the necessary IT skills this might not be such a big deal.  But in a small business environment, where both resources and skills are limited, this is going to be a very high-risk exercise.

 

We can only hope that the developers coding the W10 installer have got their Einstein caps on....

 

T.

 

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