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MBAM making system changes without permission


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Just installed the lastest version (today 31-05-2015) of MBAM, and two things stand out that are very annoying.

 

1. On the dashboard, and startup the program did an update. ok. fair enough.

When I went to scan now, it wanted to do another update, like 5seconds after it just done one. This needs to be fixed

 

2. Changing windows security settings.

Like 10 or so years ago, security software was constantly changing windows security settings WITHOUT the users permission. I remember in multiple forums and other places people complaining like mad to stop this BS from happening.

Your doing it again. I have a firewall and antivirus, etc, and after the scan was completed, your stupid program decided to override MY security settings and turn on Windows Firewall. It causes conflicts with my current firewall program, and crashed my computer. THANKS.

It also activated that crappy (windows XP) security system tray icon and reactivated automatic updates.

NOT HAPPY

It's my computer, not yours, Your software should ask if you want to make system changes, regardless of what they are currently set too!

for the moment, I'm removing your software and I'm going back to the older more trustworthy version. At least it wont screw with my system settings.

 

Very annoyed

-Fred

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Hello and :welcome: :
 
I am just a home user.
But until a staff member can respond:
 
1: That is by design and normal behavior.  When running a manual scan, the program will check for updates before scanning. That is to ensure that the scan will run with the latest and most current database.  As MBAM is designed to target zero-hour and zero-day threats often missed by an anti-virus, this feature was added a while back.  Many users of MBAM Free would not remember to run a manual update check before their manual scans -- so the scans would be run with outdated databases.  For paid, Premium users, both update checks and scans can be scheduled to run automatically and silently from the system account.  But a manual scan will still run a quick check for updates before the scan runs.
 
2: Staff will correct me if I am wrong, but there's no way that MBAM would or could change your system's security settings as you described, e.g. turning on Windows firewall.  It just doesn't work that way.
 
It's certainly up to you if you want to revert to an older program version (presumably you mean 1.75?).  Please note that you will lose many of the enhanced anti-malware attributes and features.  (Support for version 1.75 will end eventually.)
 
>>If you would like more help with this, we could better assist you if you could please provide a bit of system info.  Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

 

More info about v2.1.6 HERE
User Guide ONLINE
User Guide PDF
FAQ: Common Questions, Issues, and their Solutions
 
Thank you,

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  • Root Admin

Hello Fred,

 

The only potential changes could have been some default settings that are often changed by malware that if you scanned and told it to fix some of those changes may have happened. We'd need to see the logs though to see for sure what was done.

 

Please go to the History tab and then the Application Logs and locate your last scan logs and post them please.

 

Thank you

 

Ron

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