MBAM not showing up when I right click

[Baldape]

When ever I right click on the desktop or Windows file Explorer the MBAM scan option isn't there. I'm not sure why but this isn't the only bug I've run into the clock is also screwy. So can anyone help me please?

[daledoc1]

Hi:
 
That option is disabled by default in MBAM 2.x.
 
From the dashboard > "Settings" > "General Settings" > "Explorer Context Menu Entry" > Click "Yes".
It wouldn't hurt to reboot the system after making the change.

 

If that doesn't resolve the issue, then you can try the following - this has worked for a few users with the same issue, and it cannot hurt:

• First, make sure that the Self-Protection module is Disabled (Dashboard > Settings > Advanced Settings)
• Disable the context menu setting (change it to "No")
• Reboot the computer
• Enable the context menu setting (change it to "Yes")
• Reboot the computer
• Re-enable Self-Protection, if you wish

If that does not resolve your issue:

• Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: More info about v2.1.6 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,

[Baldape]

Hi:

 

That option is disabled by default in MBAM 2.x.

 

From the dashboard > "Settings" > "General Settings" > "Explorer Context Menu Entry" > Click "Yes".

It wouldn't hurt to reboot the system after making the change.

 

If that doesn't resolve the issue, then you can try the following - this has worked for a few users with the same issue, and it cannot hurt:

• First, make sure that the Self-Protection module is Disabled (Dashboard > Settings > Advanced Settings)
• Disable the context menu setting (change it to "No")
• Reboot the computer
• Enable the context menu setting (change it to "Yes")
• Reboot the computer
• Re-enable Self-Protection, if you wish

If that does not resolve your issue:

• Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: More info about v2.1.6 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,

Thanks I cant believe I over looked that.

[daledoc1]

Great!

 

I'm glad you were able to resolve your issue.

 

Cheers,