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TremendousSale adware in Chrome?

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They call me TwinHeadedEagle around here, and I'll try to help your with your issue.
Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
  • Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Keep in mind that private life gets in the way too. Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!
:excl: There are no silly questions. Never be afraid to ask if in doubt!
  warning.gif Rules and policies
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Please download Farbar Recovery Scan Tool and save it to your desktop.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
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51a612a8b27e2-Zoek.png Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:

    createsrpoint;autoclean;emptyalltemp;ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
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Zoek.exe v5.0.0.0 Updated 23-04-2015
Tool run by Gaming on Mon 05/04/2015 at  2:04:27.79.
Microsoft Windows 7 Home Premium  6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Gaming\Desktop\zoek.exe [scan all users] [script inserted]

==== System Restore Info ======================

5/4/2015 2:05:18 AM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~2\Zenimax Online deleted successfully
C:\Program Files\Google deleted successfully
C:\PROGRA~3\Conduit deleted successfully
C:\PROGRA~3\Wideblue installer deleted successfully
C:\Users\Gaming\AppData\Roaming\Nico Mak Computing deleted successfully
C:\Users\Gaming\AppData\Roaming\Octoshape deleted successfully
C:\Users\Gaming\AppData\Roaming\uTorrent deleted successfully
C:\Users\Gaming\AppData\Local\Conduit deleted successfully
C:\Users\Gaming\AppData\Local\NCSOFT deleted successfully
C:\Users\Gaming\AppData\Local\Unity deleted successfully

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-1249178454-603803939-1261883997-1000\Software\Microsoft\Internet Explorer\SearchScopes\{2A01573D-F28B-4EDA-A3FF-0A4D376F5926} deleted successfully
HKEY_USERS\S-1-5-21-1249178454-603803939-1261883997-1000\Software\Microsoft\Internet Explorer\SearchScopes\{911FE18F-FCB4-4FB7-A122-BF7967C379EB} deleted successfully
HKEY_USERS\S-1-5-21-1249178454-603803939-1261883997-1000\Software\Microsoft\Internet Explorer\SearchScopes\{B2ABC01D-10B4-4E52-BD12-FCF7D45C64F1} deleted successfully
HKEY_USERS\S-1-5-21-1249178454-603803939-1261883997-1000\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{5C0D11B8-C5F6-4be3-AD2C-2B1A3EB94AB6} deleted successfully

==== Deleting CLSID Registry Values ======================

==== Deleting Services ======================

==== Batch Command(s) Run By Tool======================

==== Deleting Files \ Folders ======================

C:\PROGRA~2\Zenimax Online not found
C:\PROGRA~2\Adblocker deleted
C:\PROGRA~3\{a1ce24c5-ab9f-e66e-a1ce-e24c5ab99316} deleted
C:\Users\Gaming\AppData\LocalLow\{6F02373B-33C8-73BD-A8FA-20B10895670C} deleted
C:\Users\Gaming\AppData\Local\Packages\windows_ie_ac_001\AC\{6F02373B-33C8-73BD-A8FA-20B10895670C} deleted
C:\PROGRA~3\14477035877701996645 deleted
C:\Users\Gaming\AppData\LocalLow\Conduit deleted
C:\PROGRA~2\Conduit deleted
C:\Users\Gaming\AppData\Roaming\appdataFr3.bin deleted
C:\PROGRA~3\InstallMate deleted
C:\PROGRA~3\Package Cache deleted
C:\Users\Gaming\AppData\Local\CrashRpt deleted
C:\Users\Gaming\AppData\LocalLow\SkwConfig.bin deleted
C:\Users\Gaming\AppData\LocalLow\{2B5E4839-2290-4691-40AC-448F0A281C4C} deleted
C:\AI_RecycleBin deleted
C:\END deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted
C:\windows\SysNative\GroupPolicy\Machine deleted
C:\windows\SysNative\GroupPolicy\User deleted
C:\windows\SysNative\GroupPolicy\gpt.ini deleted
C:\Windows\Syswow64\GroupPolicy\gpt.ini deleted
C:\Windows\SysWow64\AI_RecycleBin deleted
C:\Users\Gaming\AppData\Roaming\Mozilla\Firefox\Profiles\ibrxtvvj.default\jetpack deleted
"C:\PROGRA~3\c8e8c36d9b035065\{4820778D-AB0D-6D18-C316-52A6A0E1D507}.20140702001451" deleted
"C:\PROGRA~3\c8e8c36d9b035065\{993EA8F6-6E55-7E4E-39DE-5796E3226DB9}.20140702001445" deleted
"C:\PROGRA~3\c8e8c36d9b035065\{993EA8F6-6E55-7E4E-39DE-5796E3226DB9}.20140702001448" deleted
"C:\PROGRA~3\c8e8c36d9b035065\{993EA8F6-6E55-7E4E-39DE-5796E3226DB9}.20140703150425" deleted
"C:\PROGRA~3\c8e8c36d9b035065\{AD11DADE-C597-45D9-D8C5-1D2EB0B89613}.20140702001454" deleted
"C:\PROGRA~3\c8e8c36d9b035065" deleted

==== Firefox Extensions ======================

ProfilePath: C:\Users\Gaming\AppData\Roaming\Mozilla\Firefox\Profiles\ibrxtvvj.default
- Reddit Enhancement Suite - %ProfilePath%\extensions\jid1-xUfzOsOFlzSOXg@jetpack.xpi
- Adblock Plus - %ProfilePath%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi

ExtDir: C:\Users\Gaming\AppData\Roaming\Mozilla\Firefox\Profiles\extensions
- FreeHDSport TV 3 - %ExtDir%\fhdp3@freehdsp.tv.xpi

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Gaming\AppData\Roaming\Mozilla\Firefox\Profiles\ibrxtvvj.default
D0621E248FE23302CB379AA664CA17ED    - C:\ProgramData\id Software\QuakeLive\npquakezero.dll -    QUAKE LIVE
9AE02005247DA91AB1743F5208DBEF76    - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_169.dll -    Shockwave Flash

==== Deleted Firefox Extensions ======================

C:\Users\Gaming\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\fhdp3@freehdsp.tv.xpi deleted

==== Fake Chromium Profiles Check ======================

Fake profile C:\Users\Administrator\AppData\Local\Torch deleted
Fake profile C:\Users\Administrator\AppData\Local\Google\Chrome deleted
Fake profile C:\Users\Administrator\AppData\Local\Google\Chrome SxS deleted
Fake profile C:\Users\Administrator\AppData\Local\Comodo\Dragon deleted
Fake profile C:\Users\Administrator\AppData\Local\Chromatic Browser deleted
Fake profile C:\Users\Gaming\AppData\Local\Torch deleted
Fake profile C:\Users\Gaming\AppData\Local\Google\Chrome SxS deleted
Fake profile C:\Users\Gaming\AppData\Local\Comodo\Dragon deleted
Fake profile C:\Users\Gaming\AppData\Local\Chromatic Browser deleted
Fake profile C:\Users\Guest\AppData\Local\Torch deleted
Fake profile C:\Users\Guest\AppData\Local\Google\Chrome deleted
Fake profile C:\Users\Guest\AppData\Local\Google\Chrome SxS deleted
Fake profile C:\Users\Guest\AppData\Local\Comodo\Dragon deleted
Fake profile C:\Users\Guest\AppData\Local\Chromatic Browser deleted

==== Chromium Look ======================

hhoibbfmmdpignilmknhhcagdapcncnd - C:\Program Files (x86)\Goodshop app\Chrome.crx[]

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{012E1000-F331-11DB-8314-0800200C9A66} Google  Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02"
{6A1806CD-94D4-4689-BA73-E35EA1EA9990} Google  Url="http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7"

==== Deleting Registry Keys ======================

HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\16e0ad74-f143-4ecf-9fc1-37d497dff91a deleted successfully
HKEY_LOCAL_MACHINE\Software\wow6432node\Policies\Google deleted successfully
HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\Extensions\hhoibbfmmdpignilmknhhcagdapcncnd deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Spotify deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Spotify Web Helper deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{82b2e12a} deleted successfully

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Gaming\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Gaming\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

C:\Users\Gaming\AppData\Local\Mozilla\Firefox\Profiles\ibrxtvvj.default\Cache emptied successfully
C:\Users\Gaming\AppData\Local\Mozilla\Firefox\Profiles\ibrxtvvj.default\cache2 emptied successfully

==== Empty Chrome Cache ======================

No Chrome Cache found

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== C:\zoek_backup content ======================

C:\zoek_backup (files=156 folders=91 144536857 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Gaming\AppData\Local\Temp will be emptied at reboot
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Gaming\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on Mon 05/04/2015 at  2:18:17.53 ======================


Thanks again!

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Chrome was altered by malware, so you can reinstall it.

Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)

Recommended reading:

icon_exclaim.gifMUST READ - security tips:

icon_exclaim.gifMUST READ - general maintenance:

The Importance of Software Updating:

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

Recommended additional software:

icon_arrow.gifCCleaner - to clean unneeded temporary files.

icon_arrow.gifMalwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

icon_arrow.gifMalwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

icon_arrow.gifMcShield - to prevent infections spread by removable media.

icon_arrow.gifUnchecky - to prevent from installing additional foistware, implemented in legitimate installations.

icon_arrow.gifAdblock - to surf the web without annoying ads!

Post-cleanup procedures:

Download DelFix by Xplode and save it to your desktop.

  • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run.
  • The program will run for a few seconds and display a notepad report. You do not need to attach it.
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix

Tool deletes old system restore points and create a fresh system restore point after cleaning.

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:


Thank you!

Stay safe,

TwinHeadedEagle :)

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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