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Removal instructions for Record Page

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What is Record Page?

The Malwarebytes research team has determined that Record Page is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is effected by Record Page?

This is how the first screen of the installer looks:

main.png

And you may see these extensions/add-ons:

warning1.png

warning2.png

or this entry in your list of installed programs:

warning4.png

How did Record Page get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Record Page?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Record Page?
  • No, Malwarebytes' Anti-Malware removes Record Page completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Record Page hijacker. It would have warned you before the browser helper object could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

Signs in a HijackThis log:

O2 - BHO: Record Page - {53536de2-5c9c-4ca7-b628-169763d1ade9} - C:\Program Files\Record Page\Extensions\53536de2-5c9c-4ca7-b628-169763d1ade9.dll
Possible signs in FRST logs:

 BHO: Record Page -> {53536de2-5c9c-4ca7-b628-169763d1ade9} -> C:\Program Files\Record Page\Extensions\53536de2-5c9c-4ca7-b628-169763d1ade9.dll [2015-04-23] () FF Extension: No Name - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions\74979c91-c812-44d6-90e1-1ff0491351e5@e3e0c78c-dd15-4ac4-b6a0-08cad184bd23.com [Not Found] FF Extension: Record Page - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\Extensions\firefox@www.getrecordpage.com.xpi [2015-04-23] CHR Extension: (Bookmark Manager) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2015-04-23] () C:\Program Files\Record PageRecord Page (HKLM\...\Record Page) (Version: 2.0.5591.10149 - Record Page)
Alterations made by the installer:

File system details  ---------------------------------------------    Adds the folder C:\Program Files\Record Page       Adds the file 7za.exe"="4/21/2015 11:53 PM, 536064 bytes, A       Adds the file Uninstaller.exe"="4/23/2015 2:38 PM, 311824 bytes, A    Adds the folder C:\Program Files\Record Page\Extensions       Adds the file 53536de2-5c9c-4ca7-b628-169763d1ade9.dll"="4/23/2015 5:55 AM, 145648 bytes, A       Adds the file firefox@www.getrecordpage.com.xpi"="4/23/2015 6:25 AM, 6923 bytes, A    In the existing folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions       Adds the file firefox@www.getrecordpage.com.xpi"="4/23/2015 6:25 AM, 6923 bytes, ARegistry details  ------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{53536de2-5c9c-4ca7-b628-169763d1ade9}]       "(Default)"="REG_SZ", "Record Page"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{53536de2-5c9c-4ca7-b628-169763d1ade9}\InprocServer32]       "(Default)"="REG_SZ", "C:\Program Files\Record Page\Extensions\53536de2-5c9c-4ca7-b628-169763d1ade9.dll"       "ThreadingModel"="REG_SZ", "Apartment"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{53536de2-5c9c-4ca7-b628-169763d1ade9}\Programmable]    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{53536de2-5c9c-4ca7-b628-169763d1ade9}\TypeLib]       "(Default)"="REG_SZ", "{3a70e572-58f0-433d-8d9c-c99a5448c91b}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{53536de2-5c9c-4ca7-b628-169763d1ade9}\Version]       "(Default)"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B853E835-9F24-4F4B-B55C-E554D15CCCD2}]       "(Default)"="REG_SZ", "1"       "sg"="REG_SZ", "1F4C31BF-7827-4394-B75C-5B0486032849"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}]       "(Default)"="REG_SZ", "872a54d1-f17d-40e2-9ce7-65eb88dfb22c"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FEA15BA3-095D-47B4-BFA6-2D72CE799105}]       "(Default)"="REG_SZ", "IRecordPageBHO"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FEA15BA3-095D-47B4-BFA6-2D72CE799105}\ProxyStubClsid]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FEA15BA3-095D-47B4-BFA6-2D72CE799105}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FEA15BA3-095D-47B4-BFA6-2D72CE799105}\TypeLib]       "(Default)"="REG_SZ", "{3A70E572-58F0-433D-8D9C-C99A5448C91B}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{3A70E572-58F0-433D-8D9C-C99A5448C91B}\1.0]       "(Default)"="REG_SZ", "RecordPageIEClientLib"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{3A70E572-58F0-433D-8D9C-C99A5448C91B}\1.0\0\win32]       "(Default)"="REG_SZ", "C:\Program Files\Record Page\Extensions\53536de2-5c9c-4ca7-b628-169763d1ade9.dll"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{3A70E572-58F0-433D-8D9C-C99A5448C91B}\1.0\FLAGS]       "(Default)"="REG_SZ", "0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{3A70E572-58F0-433D-8D9C-C99A5448C91B}\1.0\HELPDIR]       "(Default)"="REG_SZ", "C:\Program Files\Record Page\Extensions"    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53536de2-5c9c-4ca7-b628-169763d1ade9}]       "(Default)"="REG_SZ", "Record Page"       "NoExplorer"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Record Page]       "DisplayIcon"="REG_SZ", ""C:\Program Files\Record Page\uninstaller.exe""       "DisplayName"="REG_SZ", "Record Page"       "DisplayVersion"="REG_SZ", "2.0.5591.10149"       "EstimatedSize"="REG_DWORD", 977       "HelpLink"="REG_SZ", "mailto:support@getrecordpage.com"       "InstallDate"="REG_SZ", "20150423"       "InstallLocation"="REG_SZ", "C:\Program Files\Record Page"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", "Record Page"       "QuietUninstallString"="REG_SZ", ""C:\Program Files\Record Page\uninstaller.exe""       "UninstallString"="REG_SZ", ""C:\Program Files\Record Page\uninstaller.exe""       "URLInfoAbout"="REG_SZ", "http://www.getrecordpage.com/support"       "URLUpdateInfo"="REG_SZ", "http://www.getrecordpage.com"    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions]       "{53536DE2-5C9C-4CA7-B628-169763D1ADE9}"="REG_BINARY, ............    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{53536DE2-5C9C-4CA7-B628-169763D1ADE9}]       "VerCache"="REG_BINARY, ......................    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{53536DE2-5C9C-4CA7-B628-169763D1ADE9}\iexplore]       "Blocked"="REG_DWORD", 1       "Count"="REG_DWORD", 1       "Flags"="REG_DWORD", 0       "Time"="REG_BINARY, .....,+.       "Type"="REG_DWORD", 3
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 4/23/2015Scan Time: 4:59:20 PMLogfile: mbamRecordPage.txtAdministrator: YesVersion: 2.01.0.1004Malware Database: v2015.04.23.05Rootkit Database: v2015.04.21.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x86File System: NTFSUser: MalwarebytesScan Type: Threat ScanResult: CompletedObjects Scanned: 286109Time Elapsed: 5 min, 26 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 8PUP.Optional.RecordPage.A, HKLM\SOFTWARE\CLASSES\CLSID\{53536de2-5c9c-4ca7-b628-169763d1ade9}, Quarantined, [eb166010d9b1ce68b55264dd74924eb2], PUP.Optional.RecordPage.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{3a70e572-58f0-433d-8d9c-c99a5448c91b}, Quarantined, [eb166010d9b1ce68b55264dd74924eb2], PUP.Optional.RecordPage.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{FEA15BA3-095D-47B4-BFA6-2D72CE799105}, Quarantined, [eb166010d9b1ce68b55264dd74924eb2], PUP.Optional.RecordPage.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{53536DE2-5C9C-4CA7-B628-169763D1ADE9}, Quarantined, [eb166010d9b1ce68b55264dd74924eb2], PUP.Optional.RecordPage.A, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{53536DE2-5C9C-4CA7-B628-169763D1ADE9}, Quarantined, [eb166010d9b1ce68b55264dd74924eb2], PUP.Optional.RecordPage.A, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{53536DE2-5C9C-4CA7-B628-169763D1ADE9}, Quarantined, [eb166010d9b1ce68b55264dd74924eb2], PUP.Optional.RecordPage.A, HKLM\SOFTWARE\CLASSES\CLSID\{53536DE2-5C9C-4CA7-B628-169763D1ADE9}\INPROCSERVER32, Quarantined, [eb166010d9b1ce68b55264dd74924eb2], PUP.Optional.RecordPage.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Record Page, Quarantined, [ef12c3ad0585bf77c2451d24d33330d0], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 3PUP.Optional.RecordPage.A, C:\Program Files\Record Page, Quarantined, [43be036d5e2c49ed6fb5635f17ecd030], PUP.Optional.RecordPage.A, C:\Program Files\Record Page\Extensions, Quarantined, [43be036d5e2c49ed6fb5635f17ecd030], PUP.Optional.RecordPage.A, C:\Users\{username}\AppData\Local\Temp\Record Page, Quarantined, [936e521e2e5cfd39dc49f7cbd0330bf5], Files: 6PUP.Optional.RecordPage.A, C:\Program Files\Record Page\Extensions\53536de2-5c9c-4ca7-b628-169763d1ade9.dll, Quarantined, [eb166010d9b1ce68b55264dd74924eb2], PUP.Optional.RecordPage.A, C:\Users\{username}\Desktop\Record Page.exe, Quarantined, [827ff977afdb69cddb2c60e1e422e61a], PUP.Optional.RecordPage.A, C:\Program Files\Record Page\Uninstaller.exe, Quarantined, [ef12c3ad0585bf77c2451d24d33330d0], PUP.Optional.RecordPage.A, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions\firefox@www.getrecordpage.com.xpi, Quarantined, [dd24fd731476a78f217ae5730302629e], PUP.Optional.RecordPage.A, C:\Program Files\Record Page\7za.exe, Quarantined, [43be036d5e2c49ed6fb5635f17ecd030], PUP.Optional.RecordPage.A, C:\Program Files\Record Page\Extensions\firefox@www.getrecordpage.com.xpi, Quarantined, [43be036d5e2c49ed6fb5635f17ecd030], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.

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