bobz Posted April 17, 2015 ID:956263 Share Posted April 17, 2015 Why, all of a sudden, am I receiving all these 'errors' in my MB scan? MB 2.1.4. 1018 Never saw them before when running MB scan on my Win 7. Link to post Share on other sites More sharing options...
daledoc1 Posted April 17, 2015 ID:956265 Share Posted April 17, 2015 Hi: Those errors actually appear to be in the PROTECTION log, not the scan log.It looks like some sort of Runtime error.I have only seen a few reports of it here, and none recently. Until a staff member arrives to help sort this out, please provide a bit of system info: Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt) AND, please follow the steps below to attach to your next reply one of the daily protection logs. Thanks, ------------------------How to get scan or protection logs:(Export log to save as a txt file for posting in the forum when requested)Open MBAM.Click on the HISTORY tab > APPLICATION LOGS.Double-click on the scan log or PROTECTION LOG which shows the date and time of the scan just performed (if a scan log is requested), or the one you are asked to post.Click EXPORT.Click TEXT FILE (*.txt)In the "Save File" dialog box which appears, click on DESKTOP.In the FILE NAME box, type a name for your scan log.A message box named "File Saved" should appear, stating that "Your file has been successfully exported".Click OK.Attach the saved log to your next reply. Link to post Share on other sites More sharing options...
bobz Posted April 18, 2015 Author ID:956633 Share Posted April 18, 2015 What is the difference between Protection Log and Scan Log. I can understand Scan Log is result of Scan, but what is Protection Log purpose.Should I be more concerned about Scan Lot than Protection Log.A bit confusing for us "old timers." Link to post Share on other sites More sharing options...
daledoc1 Posted April 18, 2015 ID:956634 Share Posted April 18, 2015 Hi: A scan log is just that -- it shows the results of a scan, either "automatic"/"scheduled" or manual. A protection log shows the activity of the MBAM real-time protection and other "live" activity, such as IP blocks, database updates, when scans are run etc. We would be able to better assist you with the error that you report if you could please do the following: 1. Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt) AND 2. Please follow the steps below to attach to your next reply one of the daily protection logs that shows the errors. Thank you, ------------------------How to get scan or protection logs:(Export log to save as a txt file for posting in the forum when requested)Open MBAM.Click on the HISTORY tab > APPLICATION LOGS.Double-click on the scan log or PROTECTION LOG which shows the date and time of the scan just performed (if a scan log is requested), or the one you are asked to post.Click EXPORT.Click TEXT FILE (*.txt)In the "Save File" dialog box which appears, click on DESKTOP.In the FILE NAME box, type a name for your scan log.A message box named "File Saved" should appear, stating that "Your file has been successfully exported".Click OK.Attach the saved log to your next reply. Link to post Share on other sites More sharing options...
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