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Anti rootkit malware scanning working for Administrator only (reposted)


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Referring to my original topic here: https://forums.malwarebytes.org/index.php?/topic/166965-anti-rootkit-malware-scanning-working-for-administrator-only/

 

The computer in question is a Lenovo T420s Thinkpad laptop running Windows 7 Home Premium with a Intel Core i7-2620M processor at 2.70GHz and 8GB of DRAM and a 128GB SSD. 

 

Essentially, I believe my computer is still somewhat infected because:

1. When scanned with the MBAM free trial premium (?) version (which I have 6 hours left as of this writing) as an administrator, rootkit scanning went through and took 5+ hours to scan all my drives.  It found one item and quarantined it.  See attached screen shot pic of what was quarantined - it was removed after I took the screen shot.

2. Just noticed that MBAM is disabled to start with Windows ... re-enabled it in the settings check box and hopefully it will start with Windows.  Will attempt to load MBAM with a standard account to see if the problem persists.

 

Tried to copy and paste the FRST and Addition text files here but they are too large for this space.  Therefore, I have no choice but to attach it - instead of copying and pasting as suggested originally.

 

Please Help.

post-185897-0-74643900-1428075316_thumb.

FRST.txt

Addition.txt

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  • Staff

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll try to help your with your issue.
 
     
    
Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
  • Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Keep in mind that private life gets in the way too. Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • I volunteer my time to help you, so please do not ask for help if this is your company/businees computer. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!
:excl: There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  warning.gif Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 



 
Download 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and upload the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"



 
FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

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In my previous post, the https://www.malwarebytes.org/antirootkit/ was supposedly integrated into the latest iteration of MBAM software.  Please advise.

 

Loading the Farbar tool again.

 

May be I can ask this question first:

My scans with Malwarebytes on the administrator account yielded nothing on the computer.  The standard account could not start the scan except when I click yes to bypass rootkit DDA driver message.  The standard account scan went ahead.  All this means I am infected or now cleaned?  Or you need more info?

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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