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groenstad
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groenstad

groenstad

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Hi!

 

Recently i'va started to get pop up ads while browsing. The ads appears in the right side of the browser as "hot deals" etc. In explorer the are some extensions named "funshopper" and "fastncheap" but i got no idea how to remove these. In chrome (which im using the most) i there is no extensions showing.

 

Does someone know how to deal with this, and want/can help?

 

Thanks!

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MrCharlie

MrCharlie

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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

 

<====><====><====><====><====><====><====><====>

 

1. Please run a Threat Scan with Malwarebytes (if possible)

Start Malwarebytes 2.0.........

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log (save the log as a .txt file not .xml)

Then......

2. Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. (make sure the Addition box is checked)
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

Last................

3. Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

You can also use this version of RogueKiller which works on both 32 and 64 bit:

RogueKiller 32 & 64 bit

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button > Copy and paste the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>Sometimes when clearing out an infection the winsock stack will become corrupt and you'll loose your internet connection. To resolve this....reset the stack as outlined HERE

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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groenstad

groenstad

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Malware byte log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 28.03.2015
Scan Time: 14:09:08
Logfile: log.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2015.03.28.03
Rootkit Database: v2015.03.26.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: FredrikG
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 345619
Time Elapsed: 7 min, 59 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
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groenstad

groenstad

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RougeKiller report:

 

RogueKiller V10.5.7.0 (x64) [Mar 22 2015] by Adlice Software
 
Operating System : Windows 8.1 (6.3.9200 ) 64 bits version
Started in : Normal mode
User : FredrikG [Administrator]
Started from : C:\Users\FredrikG\Desktop\RogueKillerX64.exe
Mode : Scan -- Date : 03/28/2015  14:33:47
 
¤¤¤ Processes : 1 ¤¤¤
[suspicious.Path] ymc.exe(2464) -- C:\ProgramData\LenovoTransition\Server\x64\ymc.exe[7] -> Killed [TermProc]
 
¤¤¤ Registry : 12 ¤¤¤
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ymc (C:\ProgramData\LenovoTransition\Server\x64\ymc.exe) -> Found
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ymc (C:\ProgramData\LenovoTransition\Server\x64\ymc.exe) -> Found
[PUM.Proxy] (X64) HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer :   -> Found
[PUM.Proxy] (X86) HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer :   -> Found
[PUM.Proxy] (X64) HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer :   -> Found
[PUM.Proxy] (X86) HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer :   -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{A79206F0-37D4-4F9E-BF34-853C2B148934} | DhcpNameServer : 150.201.1.3 [uNITED STATES (US)]  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{A79206F0-37D4-4F9E-BF34-853C2B148934} | DhcpNameServer : 150.201.1.3 [uNITED STATES (US)]  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
 
¤¤¤ Tasks : 1 ¤¤¤
[suspicious.Path] \\Microsoft OneDrive Auto Update Task-S-1-5-21-1119704315-3368492914-1248811897-1001 -- %localappdata%\Microsoft\OneDrive\OneDrive.exe -> Found
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ Hosts File : 0 ¤¤¤
 
¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: SAMSUNG MZMTE256HMHP-000L1 +++++
--- User ---
[MBR] b97df0710ffc7dea9beecd65c1fe4ad7
[bSP] 46d37f69afdb9ef08811c684d270fe75 : Empty MBR Code
Partition table:
0 - [sYSTEM][MAN-MOUNT] Basic data partition | Offset (sectors): 2048 | Size: 1000 MB
1 - [sYSTEM][MAN-MOUNT] EFI system partition | Offset (sectors): 2050048 | Size: 260 MB
2 - [sYSTEM][MAN-MOUNT] Basic data partition | Offset (sectors): 2582528 | Size: 1000 MB
3 - [MAN-MOUNT] Microsoft reserved partition | Offset (sectors): 4630528 | Size: 128 MB
4 - Basic data partition | Offset (sectors): 4892672 | Size: 202188 MB
5 - Basic data partition | Offset (sectors): 418973696 | Size: 25600 MB
6 - [sYSTEM][MAN-MOUNT] Basic data partition | Offset (sectors): 471402496 | Size: 14021 MB
User = LL1 ... OK
User = LL2 ... OK
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MrCharlie

MrCharlie

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Make sure you have created a restore point before you continue.

If you have run these programs before, please download fresh copies of them.

Please download AdwCleaner from HERE or HERE to your desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program that may have been targeted by mistake.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Next..................

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
MrC
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groenstad

groenstad

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# AdwCleaner v4.113 - Logfile created 28/03/2015 at 15:47:11

# Updated 22/03/2015 by Xplode

# Database : 2015-03-27.1 [server]

# Operating system : Windows 8.1  (x64)

# Username : FredrikG - FREDRIK

# Running from : C:\Users\FredrikG\Downloads\adwcleaner_4.113.exe

# Option : Cleaning

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

 

***** [ Scheduled tasks ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}]

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

 

***** [ Web browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17416

 

 

-\\ Google Chrome v41.0.2272.101

 

 

*************************

 

AdwCleaner[R0].txt - [1221 bytes] - [28/03/2015 00:50:42]

AdwCleaner[R1].txt - [1343 bytes] - [28/03/2015 15:37:33]

AdwCleaner[R2].txt - [1404 bytes] - [28/03/2015 15:45:33]

AdwCleaner[s0].txt - [1297 bytes] - [28/03/2015 00:55:17]

AdwCleaner[s1].txt - [1337 bytes] - [28/03/2015 15:47:11]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [1396  bytes] ##########
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groenstad

groenstad

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Thanks alot for the help so far!

 

Here's the JRT log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.7 (03.28.2015:1)
OS: Windows 8.1 x64
Ran by FredrikG on 28.03.2015 at 15:51:36,49
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-1119704315-3368492914-1248811897-1001\Software\Microsoft\Internet Explorer\Main\\Start Page
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\windows\syswow64\ai_recyclebin"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 28.03.2015 at 15:55:01,32
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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MrCharlie

MrCharlie

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I need more info than that...can't Norton take care of it????? There should be a message something like this in Norton:

 

Category: Intrusion Prevention
Description
3/5/2015 3:12:52 PM, High, An intrusion attempt by filedeskforyou.com was Blocked, No Action Required,System Infected: Fake Plugin Activity 2,No Action Required,No Action Required,"filedeskforyou.com (54.68.109.54, 80)","filedeskforyou.com/sync/?q=C6qUojg5rTUHrHa9rHrHqjgErHrEqjgMAyVUojYFrHa7rdn5pdnFqdw6qjC7qHYMCMlNhd9FqjaGrjUFrHr6qdkMCyVUojs4rTwMDMlGojUMgNr0rihPBNq9ojsEtMl5Dd86WynMg708BNmGWj8lkGhLC7VUojgErGhPBMn0pdwFrTnFqjg6rHs5rjsErdsErih5BMxJhj86WwmLD74IB7xU&amse=ftg22&xname=AdFreeApp","DELL-PC (192.168.1.101, 56357)",54.68.109.54 (54.68.109.54),"TCP, www-http"
Network traffic from <b>filedeskforyou.com/sync/?q=C6qUojg5rTUHrHa9rHrHqjgErHrEqjgMAyVUojYFrHa7rdn5pdnFqdw6qjC7qHYMCMlNhd9FqjaGrjUFrHr6qdkMCyVUojs4rTwMDMlGojUMgNr0rihPBNq9ojsEtMl5Dd86WynMg708BNmGWj8lkGhLC7VUojgErGhPBMn0pdwFrTnFqjg6rHs5rjsErdsErih5BMxJhj86WwmLD74IB7xU&amse=ftg22&xname=AdFreeApp</b> matches the signature of a known attack. The attack was resulted from \DEVICE\HARDDISKVOLUME5\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE. To stop being notified for this type of traffic, in the <b>Actions</b> panel, click <b>Stop Notifying Me</b>.

 

 

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groenstad

groenstad

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It is a message like that.

Norton says it has blocked the attack and there is no need for action. But somehow the same message appears again and again.

The log says the attack is because  "DEVICE\HARDDISKVOLUME5\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE"

and the attack is from:
"54.68.144.135" "goodslink.org/sync2/rmbs=1&q=hfZ9oehUC7hUqjsMCyVUojwEqTaErchTB6lKDzt4ok4otNtVh7n0rjnFrTw9rdC9pdnGtMFHhd9FqjaHrTCGrTaErHnMDMlGojwEtMVKhd9Grjn6qdYHqTn6tNqHhd96qHr6rTs5qHr8rjU7qTw7qdk8tNZKge8VoemVgeE9hylZBchOAen0rjr9rTaHqdgEqdC4pjkGpds5pdkMhfZPhd9Grjn6qdYHqTn6tM0HAen0qTaHtMVKC6n0rTwMgNr0rn"
 
Thanks!
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MrCharlie

MrCharlie

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Good.......

A little clean up to do....

Please Uninstall ComboFix: (------->if you used it<-------)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter. (it may look like CF is re-installing but it's not)

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot
Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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AdvancedSetup

AdvancedSetup

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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