Reports: IP address blocked / outbound / svchost.exe

[hannastr]

Hello,

 

I scanned according to your instructions with Farbar.

 

Meanwhile, Maleware has found two DNS Changer -threats, which are put in quarantine.

 

- Hanna

 

 

FRST_21-03-2015_00-28-45.txtAddition_21-03-2015_00-28-43.txt

[kevinf80]

Can you post the log from Malwarebytes that shows the DNS entries..

[hannastr]

MALWARELOG.txt

 

 

Now, the IP address has changed to 46.161.41.146, still outbound and the same process...

 

I have run Malwarebytes a couple of times now, and it finds the same DNS Changer -threats over and over again, even though I put them in quarantine. Why?

[kevinf80]

Hello and welome,

 

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I`ve just finished of a thread very similar to yours, DNS changer and multiple ads etc etc. Eventually traced the problem to DNS settings in the Router.

 

Can you check your own router and make sure the DNS settings are correct, it will probably be benificial to reset the router, change password and also reset DNS settings.

 

When the router has been reset run FRST again, make sure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan"

 

When complete select "Scan" post the two produced logs....

 

Thanks,

 

Kevin...

[hannastr]

Hello again,

 

First, thank you so much for helping! 

 

I've checked the DNS settings (all set to create random IPs etc) and I reset the router. Then, I tried accessing the router settings, but it didn't work. When accessing them via my browser, the connection was refused (otherwise just a blank page shown), it didn't work via disk either even though I everything according to instructions. Everything went fine until the last step of confirming the settings - it just showed an error message.

I'm close to throwing the damn thing out of the window 

 

Sooooo, NOW I'm using cable and of course the pop ups stopped and I don't have any issues anymore   but I suppose that can't possibly be a sustainable solution...

 

 

Here are the FRST reports:

 

FRST_21-03-2015_18-48-07.txtAddition_21-03-2015_18-48-04.txt

 

 

- Hanna

 

 

 

 

 

[kevinf80]

What is the make and model of the router, maybe we can find instructions to sort out the wireless connection... Also we continue;

 

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Open Malwarebytes Anti-Malware, from the Dashboard please Check for Updates by clicking the Update Now... link

When the update completes select > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.

 

 

Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.

 

When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

 

 

In most cases, a restart will be required.

 

 

Wait for the prompt to restart the computer to appear, then click on Yes.

 

 

When the scan is completed from the main GUI click on History > Application Logs. Find your Scan log, the date when run will identify it. Checkmark "select" box > then hit the "view" button. The history log window will open. At the bottom of that window are two options, "Copy to clipboard" and "Export"

Select > "Copy to clipboard" that copies the full log to the windows clipboard, so at your reply you right click into the text field and select "Paste" the log is pasted (copied) to  your reply.

 

Next,

 

Download AdwCleaner by Xplode onto your Desktop.

• 
  

Double click on Adwcleaner.exe to run the tool.
Click on Scan
Once the scan is done, click on the Clean button. <<<--- Ensure this option is completed
You will get a prompt asking to close all programs. Click OK.
Click OK again to reboot your computer.
A text file will open after the restart. Please post the content of that logfile in your reply.
You can also find the logfile at C:\AdwCleaner[sn].txt. Where n in the scan reference number

 

Next,

 

Please download Junkware Removal Tool to your desktop.

• 
  

Shut down your protection software now to avoid potential conflicts. (re-enable when done)
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Next,

 

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

32 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

64 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en'>https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

 

Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window

In the "Scan Type" window, select Quick Scan

Perform a scan and  Click Finish when the scan is done.

Retrieve the MSRT log as follows, and post it in your next reply:

 

1) Select the Windows key and R key together to open the "Run" function

2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

 

notepad c:\windows\debug\mrt.log

 

Let me see those logs in your next reply, also let me know if there are any remaining issues or concerns...

 

Also post make and model of router..

 

Thanks,

 

Kevin...

 

 

 

Fixlist.txt

[AdvancedSetup]

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