Malwarebytes Anti-Malaware Administrator Glitch?

[JGamez]

Hello I recently updated this product to it's newest version. However, whenever I put something into the desktop or try to delete or move anything it asks for my admin password. It could be a coincidence that it happened at the same time but I don't know why it happened. I did a threat scan and nothing bad popped up. If there is anything I should try doing it would be nice to know.

[Firefox]

Do you by any chance have Self Protection Enabled? If so try and turn that feature on and see if it corrects your issue.

[JGamez]

Do you by any chance have Self Protection Enabled? If so try and turn that feature on and see if it corrects your issue.

 

I just turned on self protection. (Did not have it on before.) Sadly it still asks me to grant permision.

[JGamez]

It may be helpful that I have used this product for several months and until I updated there were no significant problems. I really love using it and wish to help the company someday.

[Firefox]

Lets try a fresh re-install of Malwarebytes....

when you uninstall Malwarebytes and before your re-install, see if you still can't add or remove items from your desktop, then re-install Malwarebytes.....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,

Firefox

[JGamez]

I re installed it still asks for the administrator password. I also could only get FRST.txt and Addition.txt.  Before I installed malwarebytes it still did not work.

[JGamez]

My disk said I did not have write or modify privileges. I changed it so I have them now but still nothing..

[Firefox]

Those tools need to be run on the computer while you are logged in as an administrator and not a limited user account.

That being said, Your computer is showing signs of an infection or previous infection....

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

[JGamez]

Those tools need to be run on the computer while you are logged in as an administrator and not a limited user account.

That being said, Your computer is showing signs of an infection or previous infection....

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

I my permissions as admin were being blocked. I re enabled them and my computer is working fine now. As for the virus possibility I will look into that soon.Even if Malwarebytes had something to do with this I love the support of the people and the product. Thank you very much!

 

Jared

[Firefox]

Your welcome, Malwarebytes will not remove your admin rights, so not sure what caused it.

 

From your logs: (ATTENTION: The logged in user is not administrator), that is why I said you need to be and admin.

 

Up to you where you want to go from there.... Let us know if you need more help.