MB74 Posted February 13, 2015 ID:939402 Share Posted February 13, 2015 I'm using Malwarebytes premium. I've followed the instructions to remove Taplika but I can't get rid of it. When I run a scan, it detects it but when I select quarantine, the program freezes. The only way I can close the program and restart the scan is use task manager. When I try to re-scan the same thing keeps happening. Any suggestions? FRST and Addition logs from Farbar Recovery Scan Tool are attached.ThanksMB74FRST.txtAddition.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted February 13, 2015 ID:939403 Share Posted February 13, 2015 Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following:Limit your internet access to posting here, some infections just wait to steal typed-in passwords.Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.Note that we may live in totally different time zones, what may cause some delays between answers.Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! Rules and policies We won't support any piracy. That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding! Failure to follow these guidelines will result with closing your topic and withdrawning any assistance. Download Malwarebytes Anti-Rootkit to your desktop.Double-click the icon to start the tool.It will ask you where to extract it, then it will start.Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.Click in the introduction screen "next" to continue.Click in the following screen "Update" to obtain the latest malware definitions.Once the update is complete select "Next" and click "Scan".When the scan is finished and no malware has been found select "Exit".If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.Open the MBAR folder and paste the content of the following files in your next reply:"mbar-log-{date} (xx-xx-xx).txt""system-log.txt" Scan with Farbar Recovery Scan Tool Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File).Make sure that Addition option is checked.Press Scan button and wait.The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.Please include their content into your next reply. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 17, 2015 Root Admin ID:948080 Share Posted March 17, 2015 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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