Cannot remove Zombie News, no matter what I do.

[BowtiedFlare]

Basic Information

Hello there, I'm new to this forum and I was looking for someone to help me out with the problem I have. I have this Malware on my computer, which states it's name as "Zombie News". It is a malicious program which has been terrorizing my web pages when I have been trying to use things such as social networks, gaming websites, and others. It does't mess with Youtube or pages on Google for some reason though. Also, I'd like to remind you that I am using Windows 7.

 

What I've Already Done

Yes, I have already tried going into my programs from the control panel and tried to find it and uninstall it, but it was not there, and there were no files there that I was unfamiliar with. I've looked through my computer too, and I've only been able to find one file in my Chrome files, and it has absolutely nothing in it. I tried deleting it, but every time I would start of Chrome, it would re-appear. On the other hand, it doesn't seem to be affecting anything, it's just annoying. I've tried programs like Adwcleaner and Super Anti Spyware which I use regularly, that normally fix everything, but this time they didn't even detect that there was a problem.

 

Anyway, if you have any suggestions, or know where to look for those damned files, please let me know. It would be a great help! Thanks!

[Naathim]

Hello and

I'm Radek and I'll try to help you with your issue.

Before we start please note the following:

• Analysis and research take some time, also sometimes real life gets in the way, please be patient.
• Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Paste the logs in your posts, attachments make my work harder and more complicated.
• Stay with me to the end, the absence of symtoms doesn't mean that your machine is fully operational.
• Note that we may live in totally different time zones, what may cause some delays between answers.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!

There are no silly questions. Never be afraid to ask if in doubt!

Rules and policies

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

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Scan with Malwarebytes' Anti-Malware

Please download and install Malwarebytes Anti-Malware, or re-run it if you already have it installed.

• First of all select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

[Naathim]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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