BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (nvlddmkm.sys)

[JonahAnthony]

Lately I have been getting blue screens, it started happening randomly about once a month. But now the bluescreens are becoming more frequent and I am now even more worried than I was before about the problems behind the random bluescreens. 

 

photo of bluescreen error : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (nvlddmkm.sys)

https://dl.dropboxusercontent.com/u/186946666/FullSizeRender.jpg

 

If I were to make an educated guess at what the problem is I would say that it is probably my Intel graphics drivers. A few months ago on a separate thread I posted about my graphics drivers crashing someone helped me re install my drivers. The crashing stopped but that's when I noticed that I would bluescreen instead of just crashing, it was like the problem had been replaced by a separate one.

 

With a little Googling I found that this same BSOD error was related to graphics drivers which led me to believe that it was the drivers that are causing my BSOD's.

 

I have a link for a minidump from my most recent BSOD

https://dl.dropboxusercontent.com/u/186946666/020715-36453-01.dmp

 

[daledoc1]

Hello and welcome back:
 
Until the staff members and expert forum members arrive to help, a couple of things:

 

• Is this the same computer on which you were recently working in the malware removal section here: https://forums.malwarebytes.org/index.php?/topic/161949-hidden-win32dynamerac/?
• As you pointed out, BSOD are usually caused by hardware problems, driver issues, or certain types of bad malware (rootkits).

The sort of deep work needed to exclude and/or cleanup from a rootkit infection cannot be performed in this particular area of the forum.
Such work is conducted in a special forum area reserved for that purpose.
 
You could post Diagnostic Logs here in this thread to start the process.

>>>However, in the interest of efficiency, I suggest that you might want to please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue.

If there are other, non-malware issues that remain after getting the "all-clear" from your helper, s/he may refer you back here for additional work.

Thanks,

[JonahAnthony]

Hello and welcome back:

 

Until the staff members and expert forum members arrive to help, a couple of things:

 

• Is this the same computer on which you were recently working in the malware removal section here: https://forums.malwarebytes.org/index.php?/topic/161949-hidden-win32dynamerac/?
• As you pointed out, BSOD are usually caused by hardware problems, driver issues, or certain types of bad malware (rootkits).

The sort of deep work needed to exclude and/or cleanup from a rootkit infection cannot be performed in this particular area of the forum.

Such work is conducted in a special forum area reserved for that purpose.

 

You could post Diagnostic Logs here in this thread to start the process.

>>>However, in the interest of efficiency, I suggest that you might want to please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.

A malware analyst will assist you with looking into your issue.

If there are other, non-malware issues that remain after getting the "all-clear" from your helper, s/he may refer you back here for additional work.

Thanks,

Yes it is the same computer, and the the thread closed after me not responding because all I saw was the 

 

Your replying to yourself will delay someone providing assistance.  A Forum Helper will see a Post with Replies and thus will seek a post w/o replies.

 

• Create a new post.
• Choose "More Reply Options" on the bottom Right of the Web Form
• Now choose "Attach Files" on the bottom Left of the Web Form.
• Browse and find your ZIP or RAR file.
• Choose "Add Reply" and there's your post with your attachment(s)

And i never checked back to see the other admins response, If you unlocked the thread I would keep it going.

[daledoc1]

Hi:
 

And i never checked back to see the other admins response, If you unlocked the thread I would keep it going.

 
In that case, I suggest that you might want to send a PM to the forum Admin, AdvancedSetup.
When you do, it would help to provide him with both of these links:

https://forums.malwarebytes.org/index.php?/topic/161949-hidden-win32dynamerac/https://forums.malwarebytes.org/index.php?/topic/164569-bsod-system-thread-exception-not-handled-nvlddmkmsys/

 
He will either re-open the old one, or he might suggest starting with a new topic, as quite a bit of time has elapsed since the original post.
 
Thanks for your patience,

[AdvancedSetup]

Users topic has been reopened.

 

https://forums.malwarebytes.org/index.php?/topic/161949-hidden-win32dynamerac/

 

Thanks DD

[JonahAnthony]

Hi:

 

 

In that case, I suggest that you might want to send a PM to the forum Admin, AdvancedSetup.

When you do, it would help to provide him with both of these links:

https://forums.malwarebytes.org/index.php?/topic/161949-hidden-win32dynamerac/https://forums.malwarebytes.org/index.php?/topic/164569-bsod-system-thread-exception-not-handled-nvlddmkmsys/

 

He will either re-open the old one, or he might suggest starting with a new topic, as quite a bit of time has elapsed since the original post.

 

Thanks for your patience,

Thanks, I'll return to this thread when I finish malware removal.

[JonahAnthony]

Just had my 5 BSOD in the last 2 days

[AdvancedSetup]

I've replied to your topic.