removing SpeedAnalysis.net

[csipike]

Hi,

 

I installed yesterday a free video editor from chip.de. Unfortunately it came with Registry revival.

When I got rid of Registry revival, and trying to get rid of the popups and co with spybot search and destroy, I landed with speedanalysis.net

Everytime I go on a webpage which is not with login, I get two adds over the surface (one left bottom and one bottom) and clicking to close them to see the page leads to a new tab with SpeedAnalysis.net

Hence, I bought Malwarebytes Antimalware premium, as the trial was helpful in December when I got some malware while getting on the wrong Avira site. It found at the first run about 260 item, at the second 2 items (each run about 30 min) and at the third run when I also removed the video editing software one item. But SpeedAnalysis.net still disturbes my webpages, although I read on online forums that Malwarebytes helps. I also used the software removal from google chrome (this is the browser I am using, and I have windows 8, ie new computer from december), and adwclean, but no result (in this removal, they found some other things though).

I wrote to support but apparently help is in 3-4 days, so thought somebody can tell something faster. My friends who know of computers don't tell anything, ie one told that this is not a virus and it is disturbing but not damaging ...

 

thank you and kind regards

Maria

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
     
    
Before we start please read and note the following:

• Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
• Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
• Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
• Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
• Note that we may live in totally different time zones, what may cause some delays between answers.
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 
 
 

Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[csipike]

Hello,

 

thanks for the quick reply.

 

I've done as you said and you will find the files attached. The 64 version worked for my laptop.

 

Maria

Addition.txt

FRST.txt

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.
 
 
 
 
Scan with Malwarebytes' Anti-Malware
 
Please re-run Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and upload your next reply.
 
 
 
 

Fix with AdwCleaner
 
Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Wait until the database is updated.
• Accept the Terms of use and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.

Please upload report in your reply.
 
Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

fixlist.txt

[csipike]

Hi,

 

support has just contacted me! (2 minutes ago or so, I was just about to write you when I received the message)

 

Shall I run it now or wait for what they say?

 

They asked for the same files, plus scan and protection protocols from MBAM.

 

thanks a lot

Maria

[TwinHeadedEagle]

I think you should stick with them if you wish.

[csipike]

Thanks a lot, I will keep you updated! 

[csipike]

OK, I made more scans with MBAM and with AdwClean as well as with TFC but nothing more has been removed

Will see what happens.

 

have a nice evening

Maria

[TwinHeadedEagle]

You can follow my FRST Fix step.

[csipike]

Hi,

 

well, support said that since nothing was found it means that the malware is away. In fact, it is still there, and I sent them some screenshots.

Some observations: https pages are not affected. http pages are affected, also when there is a login (initially I thought the login saves). SpeedAnalysis was popping up however only from .de pages. In fact, some malware in December in Köln also affected these pages, and even the webpage of the working group in Köln was hijacked. This computer I bought there.

 

Now, many thanks for your fix. I attach the files you requested.

 

It seems now that SpeedAnalysis.net does not pop up anymore, even from .de pages!

But maybe my description was not precise, because the adds in the bottom left and middle are still there

I attach an image as well.

AdwClean seem to have cleaned some new things indeed, I will also put the previous runs.

Shall I open a new topic?

 

thank you and kind regards

Maria

 

 

AdwCleanerS2.txt

scan0602.txt

Fixlog.txt

AdwCleanerS1.txt

AdwCleanerS0.txt

[TwinHeadedEagle]

Yes, there were one bad service run by Malware and proxy server set which we removed.

 

How is your PC now?

[csipike]

Yes, I had a proxy problem after getting the malware, I could not access anything, and I had to delete a manually set proxy. But that I got rid of. Thanks for this, who knows when it would have hit again, as also in Köln the proxy blocked that time just my facebook page, later on also google, so I was left to communicate on the phone.

My PC is as in the screenshot, unfortunately, just that it now does not open anymore SpeedAnalysis.net on google pages, but instead now when opening the computer I got a bet page ...

Support sais now to deinstall Google Chrome and install it again. I will try that.

 

Sorry for the late reply, I had to go to the university, and in the weekend it will get worse, as I'm following a course (6 hours long each day plus travel), with exam on Sunday, and Monday I'm out of the city. This is why I was scared by the 3-4 days.

 

thanks a lot and will get back

Maria

[csipike]

Yupiiie, this worked! (ie deinstalling and reinstalling Google Chrome).

For you and for those reading the topic for further reference: in December when I got malware, Google Chrome was not yet installed. I installed it after getting the malware, thinking that a new browser might not have it. This probably saved Chrome from getting the add ons installed same way.

Also, in December before using MBAM I used the indications of Chrome of cleaning the browser from malware, maybe the succession is important as well.

A good idea would be to write Google Support about this as well.

 

thanks and have all a great weekend (not with courses and exams like me)

Maria

[TwinHeadedEagle]

Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself
 
 

Recommended reading:

 
 
MUST READ - security tips:

• Computer Security - a short guide to staying safer online.

• Simple and easy ways to keep your computer safe and secure on the Internet

• How Malware Spreads - How did I get infected

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:

 

 
In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.
 
Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:

 
 
TFC - to clean unneeded temporary files.
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
McShield - to prevent infections spread by removable media.
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
Adblock - to surf the web without annoying ads! 
 
 

Post-cleanup procedures:

 

 
Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report. You do not need to attach it.

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning. 
 
 
 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation: 

 

Thank you!

 
 
Stay safe,
TwinHeadedEagle  

[AdvancedSetup]

Glad we could help.

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