Malware won't go away

[slukenba]

I have run Norton, malwarebytes, adwcleaner, spyhunter, stopzilla, and hitmanpro.  Adwcleaner keeps finding a proxyoverride in the registary and ads keep coming back.

FRST.txt

Addition.txt

[kevinf80]

Hello and welome,

 

P2P/Piracy Warning:

 

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

Next,

 

There appears to be remnants of a previous Avast security program, run the clean up utility: https://www.avast.com/uninstall-utility

 

Next,

 

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Open Malwarebytes Anti-Malware, from the Dashboard please Check for Updates by clicking the Update Now... link

When the update completes select > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.

 

 

Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.

 

When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

 

 

In most cases, a restart will be required.

 

 

Wait for the prompt to restart the computer to appear, then click on Yes.

 

 

When the scan is completed from the main GUI click on History > Application Logs. Find your scan log, the date when run will identify it. Checkmark "select" box > then hit the "view" button. The history log window will open. At the bottom of that window are two options, "Copy to clipboard" and "Export"

Select > "Copy to clipboard" that copies the full log to the windows clipboard, so at your reply you right click into the text field and select "Paste" the log is pasted (copied) to  your reply.

 

Next,

 

Download AdwCleaner by Xplode onto your Desktop.

• 
  

Double click on Adwcleaner.exe to run the tool.
Click on Scan
Once the scan is done, click on the Clean button.
You will get a prompt asking to close all programs. Click OK.
Click OK again to reboot your computer.
A text file will open after the restart. Please post the content of that logfile in your reply.
You can also find the logfile at C:\AdwCleaner[sn].txt. Where n in the scan reference number

 

Next,

 

Please download Junkware Removal Tool to your desktop.

• 
  

Shut down your protection software now to avoid potential conflicts. (re-enable when done)
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Next,

 

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

32 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

64 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en'>https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

 

Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window

In the "Scan Type" window, select Quick Scan

Perform a scan and  Click Finish when the scan is done.

Retrieve the MSRT log as follows, and post it in your next reply:

 

1) Select the Windows key and R key together to open the "Run" function

2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

 

notepad c:\windows\debug\mrt.log

 

Let me see those logs, also give an update on any remaining issues or concerns...

 

Kevin.....

 

 

 

 

Fixlist.txt

[slukenba]

Here are the first few things:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/31/2015
Scan Time: 12:49:15 PM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.01.31.04
Rootkit Database: v2015.01.14.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: slukenba

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 328659
Time Elapsed: 11 min, 54 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

[slukenba]

the AdwCleaner log:

 

# AdwCleaner v4.109 - Report created 31/01/2015 at 13:08:23
# Updated 24/01/2015 by Xplode
# Database : 2015-01-26.1 [Live]
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : slukenba - SLUKENBA-PC
# Running from : C:\Users\slukenba\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q65R9B5R\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - <local>

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17420

*************************

AdwCleaner[R0].txt - [5936 octets] - [30/01/2015 18:16:42]
AdwCleaner[R1].txt - [2600 octets] - [30/01/2015 19:01:05]
AdwCleaner[R2].txt - [1138 octets] - [31/01/2015 10:43:53]
AdwCleaner[R3].txt - [1252 octets] - [31/01/2015 13:05:59]
AdwCleaner[s0].txt - [5366 octets] - [30/01/2015 18:18:33]
AdwCleaner[s1].txt - [2674 octets] - [30/01/2015 19:04:20]
AdwCleaner[s2].txt - [1202 octets] - [31/01/2015 10:46:31]
AdwCleaner[s3].txt - [1176 octets] - [31/01/2015 13:08:23]

########## EOF - C:\AdwCleaner\AdwCleaner[s3].txt - [1236 octets] ##########

[kevinf80]

Did you run FRST fix before Malwarebytes?

[slukenba]

Yes, I am doing in the order posted. I will attach the files.

 

Here is the Junkware log:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows 7 Professional x64
Ran by slukenba on Sat 01/31/2015 at 13:14:19.83
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

Successfully deleted: [File] "C:\Windows\couponprinter.ocx"

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 01/31/2015 at 13:21:51.94
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[slukenba]

Fixlog:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 31-01-2015 01
Ran by slukenba at 2015-01-31 12:45:29 Run:1
Running from C:\Users\slukenba\Desktop\New folder
Loaded Profiles: slukenba (Available profiles: slukenba)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start
HKU\S-1-5-21-1505283747-2719734787-2293942737-1001\...\MountPoints2: {dad8ba18-0894-11e4-b49b-001bfc092a97} - "E:\WD SmartWare.exe" autoplay=true
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1505283747-2719734787-2293942737-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
CHR HKLM\...\Chrome\Extension: [hdokiejnpimakedhajhdlcegeplioahd] - No Path
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [hdokiejnpimakedhajhdlcegeplioahd] - No Path
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
S3 BRDriver64_1_3_3_E02B25FC; \??\C:\ProgramData\BitRaider\support\1.3.3\E02B25FC\BRDriver64.sys [X]
C:\Users\slukenba\AppData\Local\Temp\Quarantine.exe
C:\Users\slukenba\AppData\Local\Temp\sqlite3.dll
HKU\S-1-5-21-1505283747-2719734787-2293942737-1001\Software\Classes\.exe: exefile =>  <===== ATTENTION!
HKU\S-1-5-21-1505283747-2719734787-2293942737-1001\Software\Classes\exefile:  <===== ATTENTION!
Emptytemp:
end

 

*****************

"HKU\S-1-5-21-1505283747-2719734787-2293942737-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{dad8ba18-0894-11e4-b49b-001bfc092a97}" => Key deleted successfully.
HKCR\CLSID\{dad8ba18-0894-11e4-b49b-001bfc092a97} => Key not found.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\00avast" => Key deleted successfully.
HKCR\CLSID\{472083B0-C522-11CF-8763-00608CC02F24} => Key not found.
"HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
"HKU\S-1-5-21-1505283747-2719734787-2293942737-1001\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
"HKLM\SOFTWARE\Google\Chrome\Extensions\hdokiejnpimakedhajhdlcegeplioahd" => Key deleted successfully.
"HKLM\SOFTWARE\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\hdokiejnpimakedhajhdlcegeplioahd" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.
BRDriver64_1_3_3_E02B25FC => Service deleted successfully.
C:\Users\slukenba\AppData\Local\Temp\Quarantine.exe => Moved successfully.
C:\Users\slukenba\AppData\Local\Temp\sqlite3.dll => Moved successfully.
"HKU\S-1-5-21-1505283747-2719734787-2293942737-1001\Software\Classes\exefile" => Key deleted successfully.
"HKU\S-1-5-21-1505283747-2719734787-2293942737-1001\Software\Classes\.exe" => Key deleted successfully.
HKU\S-1-5-21-1505283747-2719734787-2293942737-1001\Software\Classes\exefile => Key not found.
EmptyTemp: => Removed 42.6 MB temporary data.

The system needed a reboot.

==== End of Fixlog 12:45:37 ====

[slukenba]

Finally Malicious Software Removal Tool log:

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.14, July 2014 (build 5.14.10402.0)
Started On Tue Jul 08 22:12:42 2014

Engine: 1.1.10701.0
Signatures: 1.177.949.0

Results Summary:
----------------
No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Tue Jul 08 22:13:29 2014

Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.16, September 2014 (build 5.16.10602.0)
Started On Sat Oct 04 12:28:02 2014

Engine: 1.1.10904.0
Signatures: 1.183.882.0

Results Summary:
----------------
No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Sat Oct 04 12:30:35 2014

Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.18, November 2014 (build 5.18.10802.0)
Started On Sun Nov 23 17:55:56 2014

Engine: 1.1.11104.0
Signatures: 1.187.1116.0

Results Summary:
----------------
No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Sun Nov 23 17:58:56 2014

Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.20, January 2015 (build 5.20.11000.0)
Started On Fri Jan 30 18:31:44 2015

Engine: 1.1.11302.0
Signatures: 1.191.1276.0

Results Summary:
----------------
No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Fri Jan 30 18:36:25 2015

Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.20, January 2015 (build 5.20.11000.0)
Started On Sat Jan 31 13:28:21 2015

Engine: 1.1.11302.0
Signatures: 1.191.1276.0

Results Summary:
----------------
No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Sat Jan 31 13:33:52 2015

Return code: 0 (0x0)

[slukenba]

After checking the ads are now gone.  Thank you.

[kevinf80]

If no remaining issues run the following to clean up...

 

Download "Delfix by Xplode" and save it to your desktop.

 

Or use the following if first link is down:

 

"Delfix link mirror"

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 

 

• 
  

    Remove disinfection tools
    Purge System Restore
    Reset system settings

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Any remnant files/logs from tools we have used can be deleted…

 

Next,

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Let me know if we are ok to close out...

 

Thank you,

 

Kevin..

[slukenba]

I ran the tool and everything looks good. We are good to close out. Thank you.

[kevinf80]

You`re very welcome, it was a pleasure to work with you...

 

Take care and surf safe,

 

Kevin...

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!