WINDOWS HAS ENCOUNTED AN CRITICAL ERROR RESTART IN 1 MIN.PLEASE SAVE YOUR WORK..... helllllp!

[lologon]

safe mode does not work

[lologon]

safe mode does not work kevin

[lologon]

still error message on safemode kev

[lologon]

Kevin u there or gone

[kevinf80]

Still here, just busy with other logs. back in 10

[lologon]

okk

[lologon]

kevin u there i tried going to safemode but still get error message and restarts computer

[kevinf80]

We are running out of options, see if you can follow the instructions from the following link to run System File Checker from command promt at boot, this will check and replace corrupt sytem files:

 

http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

Next,

 

If SFC does not help there is the option to run a "Repair Install" basically installing windows straight over the top, all important data should be saved...

 

http://www.sevenforums.com/tutorials/3413-repair-install.html

 

Next,

 

Dell Inspiron should have a recovery partition, this will take the system back to factory state, system will be as when bought... Unfortunately all important data will be lost.

You can use "File Manager" on Kaspersky rescue to copy pictures, videos, music etc to external media...

 

Factory Restore Your Dell


1) Turn on/Restart the computer.
2) As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen
3) Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>
4) Specify the language settings that you want, and then click Next.
5) Log in as a user who has administrative credentials, and then click OK.
6) Click Dell Factory Image Restore.
7) In the Dell Factory Image Restore window, click Next.
8) Click to select the Yes, reformat hard drive and restore system software to factory condition check box.
9) Click Next. The computer is restored to the default factory configuration
10 When the restore operation is completed, click Finish to restart the computer. The software is now installed as it was when the computer was first received.

 

Kevin...

[lologon]

i dont have a windows repair cd/disk

[kevinf80]

Pobably a factory reset is the best option, use Kaspersky to transfer important stuff to external media. Or if you have a friend who can d/l the OS and burn to DVD/CD for you...

[lologon]

i cant do it i dont have a disk i hve no one avaliable to do it can i do a factory reset from usb if so can u tell me how

[kevinf80]

Factory Restore Your Dell Instructions :-

1) Turn on/Restart the computer.
2) As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen
3) Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>
4) Specify the language settings that you want, and then click Next.
5) Log in as a user who has administrative credentials, and then click OK.
6) Click Dell Factory Image Restore.
7) In the Dell Factory Image Restore window, click Next.
8) Click to select the Yes, reformat hard drive and restore system software to factory condition check box.
9) Click Next. The computer is restored to the default factory configuration

10) When the restore operation is completed, click Finish to restart the computer. The software is now installed as it was when the computer was first received.

[lologon]

it says when i press system image restore it says'.. windows cant find a system image on thiis computer Attach the backup hard disk or insert the final DVD from backup set and click retry..'

[lologon]

im sleeping u take too long to reply 2morrow tell what to do

[kevinf80]

Usually Dell inspiron has either a recovery partition or recovery dvd`s. What came with yours?

 

You can d/l Windows 7 (legitimate) from here: http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/ be aware these are retail copies and need a legitimate license key...

 

You can use USB to load and install Windows 7 OS, instructions here: http://www.howtogeek.com/howto/9585/how-to-setup-a-usb-flash-drive-to-install-windows-7/

 

If your system is legitimate you can contact Dell for a set of recovery DVD`s... http://www.dell.com/support/article/us/en/19/SLN127718/EN

 

Run FRST one more time and post the fresh log, final look to see if we miss anything obvious....

[kevinf80]

 

im sleeping u take too long to reply 2morrow tell what to do

 

I do not like replies like that, i`m really not sure what you expect from a volunteer. I work maybe 40 logs each day at several sites, not just yours here at Malwarebytes...

 

Your cheek also prompted me to go back over your thread to recheck, well guess what, you are running illegal software on your system. That action is not tolerated as is in breach of forum protocol....

 

2015-01-25 10:08 - 2015-01-25 10:08 - 00000000 ____D () C:\Users\computer\Documents\Windows Loader v2.2.2

 

http://latest.windowsloaderdaz.com/

[AdvancedSetup]

This topic will now be closed due to evidence of cracked or pirated software on this system.

Piracy Policy