Can't read quarantined items, columns too small.

[daemondog]

Hi & let me apologize if this really simple & I just can't see it.

 

Have two files Quarantined but cannot read the Vendor name nor the Date.  Both columns are truncated.

in Vendor all I see ...hrome.INJ

&

in Date ...15 1:48:42 PM

 

Would like to know the vendor & date.  I do have scan logs going back three months, do I have to search each day's scan log?

 

The files belong to PowerDVD (CyberLink) which I realize doesn't mean anything, could be bogus.

 

 

 

On another note I have not logged in here in 7 months or so but somehow my password got whacked.  Tried to send a reset to my username which did not work, however sending a reset to my email id worked immediately.  Did something happen while I was gone?

 

Thank you

[daledoc1]

Hi:
 
Issue 1: mouse over the column dividers until you see the "<---> " and use the sliders to change the column widths.
You can also export the scan logs to a txt file (instructions are below).
 
Issue 2: Yes, there was a problem with the forum back in November, and it was relocated. All members were sent emails from Malwarebytes requesting that forum members change their password.
 
If Malwarebytes Anti-Malware finds multiple malware items often, then you might still be infected or reinfected. If you would like free, expert help checking the system, then I suggest that you might want to please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue.

Thanks,

ALSO, for additional information:
There is an FAQ Section here: Common Questions, Issues, and their Solutions
And here are links to the MBAM 2.0 User Guide: Online and PDF
And there are many useful KB topics and videos at the helpdesk support page
---------------------

How to get scan logs:
(Export log to save as a txt file for posting in the forum when requested)

• Open MBAM.
• Click on the HISTORY tab > APPLICATION LOGS.
• Double-click on the SCAN LOG which shows the date and time of the scan just performed (or the one you are asked to post).
• Click EXPORT.
• Click TEXT FILE (*.txt)
• In the "Save File" dialog box which appears, click on DESKTOP.
• In the FILE NAME box, type a name for your scan log.
• A message box named "File Saved" should appear, stating that "Your file has been successfully exported".
• Click OK.
• Attach the saved log to your next reply.

[daledoc1]

 

The files belong to PowerDVD (CyberLink) which I realize doesn't mean anything, could be bogus.

 

Addendum: There was a false positive for these reported and already fixed several hours ago, with database 2015.01.27.10.

https://forums.malwarebytes.org/index.php?/topic/164049-power-dvd-dll-files-found-as-threats-pritty-sure-this-is-a-fp/

 

So, you might want to be sure you have the current database and then rescan.

 

Attach a scan log to your next reply, if you are not sure.

[daemondog]

 

Hi:

 

Issue 1: mouse over the column dividers until you see the "<---> " and use the sliders to change the column widths.

              Yes I was placing the cursor over the column dividers but not actually touching the Vendor or Date column, just the dividers between the files.  Knew I was being dumb. 

 

Issue 2: Yes, there was a problem with the forum back in November, and it was relocated. All members were sent emails from Malwarebytes requesting that forum members change their password.

              & I even have that very email in my Malwarebytes folder, being double dumb 

 

 

 

Addendum: There was a false positive for these reported and already fixed several hours ago, with database 2015.01.27.10.

https://forums.malwarebytes.org/index.php?/topic/164049-power-dvd-dll-files-found-as-threats-pritty-sure-this-is-a-fp/

 

So, you might want to be sure you have the current database and then rescan.

 

Attach a scan log to your next reply, if you are not sure.

 

Those CyberLink files were quarantined just this afternoon.  Sorry for being so slow this evening.  So should I Restore them & then rescan?  DB is current.

 

Thank you

[daledoc1]

So should I Restore them & then rescan?  DB is current.

 

Yes, if they are the same files mentioned in the recent FP.

 

If you are NOT SURE, then please attach the scan log to your next reply.

 

Thanks,

[daemondog]

All is well now.

 

Thank you

[daledoc1]

Excellent.

Thanks for letting us know.

 

Cheers,

[daemondog]

So should I Restore them & then rescan?  DB is current.

 

Yes, if they are the same files mentioned in the recent FP.

 

 

The very same AudioFilter files from the FP :0)

 

thank you

[daledoc1]

Hi,

 

This discussion may need to be transferred to the appropriate forum section (File Detections False Positives).

 

However, we cannot say anything definitive without seeing the scan log(s), as requested in my original reply >>here<< and >>here<< and >>here<<.

So, for starters, I suggest that you please attach the log(s) to your next reply in this thread.

We'll go from there.

 

Thanks,

 

---------------------

 

How to get scan logs:
(Export log to save as a txt file for posting in the forum when requested)

• Open MBAM.
• Click on the HISTORY tab > APPLICATION LOGS.
• Double-click on the SCAN LOG which shows the date and time of the scan just performed (or the one you are asked to post).
• Click EXPORT.
• Click TEXT FILE (*.txt)
• In the "Save File" dialog box which appears, click on DESKTOP.
• In the FILE NAME box, type a name for your scan log.
• A message box named "File Saved" should appear, stating that "Your file has been successfully exported".
• Click OK.
• Attach the saved log to your next reply.

[daemondog]

I thought if the two files in question were the same files listed in the FP https://forums.malwarebytes.org/index.php?/topic/164049-power-dvd-dll-files-found-as-threats-pritty-sure-this-is-a-fp/ then there was no reason to be concerned?  They were the exact same files.

 

Anyway yesterday, after restoring the files & a successful clean scan I deleted all application logs.  I did not handle this thread very well & a little more research on my part would have negated posting @ all.  For that I apologize.

 

thank you