WoodenHouse Posted January 27, 2015 ID:933487 Share Posted January 27, 2015 I've not been able to complete a full scan with malwarebytes in months, everytime I try to do a threat scan, it'll go all the way up to the second to last one, and then it'll get stuck on a few files, either cryptui.dll cryptext.dll or cryptsvc.dll or something, after it gets stuck my whole computer freezes, I've don chkdsk, cleaned with adwarecleaner I just don't know what's going on.I can complete a hyper scan, that's about it. Link to post Share on other sites More sharing options...
WoodenHouse Posted January 27, 2015 Author ID:933488 Share Posted January 27, 2015 And when my computer freezes I have to restart. It'll just stay unresponsive if I don't. Link to post Share on other sites More sharing options...
Firefox Posted January 27, 2015 ID:933492 Share Posted January 27, 2015 Hello and Welcome to Malwarebytes Let's try this first....Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process for version 2xIf that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs (the three files should be CheckResults.txt, FRST.txt and Addition.txt)NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their SolutionsThank You, Firefox Link to post Share on other sites More sharing options...
WoodenHouse Posted January 27, 2015 Author ID:933498 Share Posted January 27, 2015 Hello and Welcome to Malwarebytes Let's try this first....Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process for version 2xIf that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs(the three files should be CheckResults.txt, FRST.txt and Addition.txt)NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their SolutionsThank You,Firefox there was a huge amount of just everything so I put it into a pastebin http://pastebin.com/cs7nSB4W Link to post Share on other sites More sharing options...
Firefox Posted January 27, 2015 ID:933502 Share Posted January 27, 2015 We would rather you attach the logs here, do not copy and paste, just attach them, click on the More Reply Options so you can see the option to attach the files. Link to post Share on other sites More sharing options...
WoodenHouse Posted January 27, 2015 Author ID:933503 Share Posted January 27, 2015 okFRST.txtAddition.txtCheckResults.txt Link to post Share on other sites More sharing options...
WoodenHouse Posted January 27, 2015 Author ID:933504 Share Posted January 27, 2015 We would rather you attach the logs here, do not copy and paste, just attach them, click on the More Reply Options so you can see the option to attach the files.there Link to post Share on other sites More sharing options...
Firefox Posted January 27, 2015 ID:933515 Share Posted January 27, 2015 thanks for the logs, now we wait for someone on staff to review them.... Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 28, 2015 Root Admin ID:933597 Share Posted January 28, 2015 I'm sorry, but this topic will now be closed due to evidence of cracked or pirated software on this system.Please read the Piracy Policy Thank you Link to post Share on other sites More sharing options...
Recommended Posts