Question re scanning my external hard drive

[phantom1976]

Hi All

 I have an external hard drive connected to my computer as drive E on my computer ... Does having malwarebytes running project that drive ? When I do a full scan will that protect the drive as well since I can't seem to find a selection to do a manual scan

 

Thank

[daledoc1]

Hi:

 

To scan that drive, you'll need to run a "Custom" scan and select that drive.

 

The different types of scans are explained here.
Hyper scan is available only to paid, PREMIUM users and is not routinely needed or recommended -- if anything is found, a subsequent Threat scan will be needed anyway.
THREAT scan is the most important and most useful scan -- it is the one that ought be run on a regular basis (daily is the default setting now in 2.0).
Custom depends on what drives, volumes, folders and files are selected -- routine use of a "full" system scan is neither necessary nor recommended, as it's a task better suited to your antivirus.

Also: How do I scan a specific file, folder, drive, or group of files with Malwarebytes Anti-Malware?

 

ALSO, for additional information:
There is an FAQ Section here: Common Questions, Issues, and their Solutions
And here are links to the MBAM 2.0 User Guide: Online and PDF
And there are many useful KB topics and videos at the helpdesk support page

 

Thank you,

[wsquared]

Hi:

 

To scan that drive, you'll need to run a "Custom" scan and select that drive.

 

The different types of scans are explained here.

Hyper scan is available only to paid, PREMIUM users and is not routinely needed or recommended -- if anything is found, a subsequent Threat scan will be needed anyway.

THREAT scan is the most important and most useful scan -- it is the one that ought be run on a regular basis (daily is the default setting now in 2.0).

Custom depends on what drives, volumes, folders and files are selected -- routine use of a "full" system scan is neither necessary nor recommended, as it's a task better suited to your antivirus.

Also: How do I scan a specific file, folder, drive, or group of files with Malwarebytes Anti-Malware?

 

ALSO, for additional information:

There is an FAQ Section here: Common Questions, Issues, and their Solutions

And here are links to the MBAM 2.0 User Guide: Online and PDF

And there are many useful KB topics and videos at the helpdesk support page

 

Thank you,

In Custom scan mode, three out of five  of my external drives aerent showing up on the check box list so i can't scan them.

 

Any thoughts?

Thanks.

[daledoc1]

Hello and , @wsquared:
 

In Custom scan mode, three out of five  of my external drives aerent showing up on the check box list so i can't scan them.
 
Any thoughts?
Thanks.

 
Try rebooting the computer.
 
If that does not resolve your issue:

• Please carefully follow all the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: More info about v2.1.8 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions

Note: as explained in the original reply to the Topic Starter, a Threat scan is the recommended and default scan type.  Regular scanning of all mounted volumes/drives via a "Custom" scan is neither necessary nor recommended. 

It will be quite slow, is highly unlikely to find anything other than "dead" malware remnants, could lead to wear and tear of your drive(s) and is a task better suited to your anti-virus.

 

Thanks,