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I have a pretty big problem, some of my files are encrypted by something calling itself Coin Locker Malware. I've searched all over the internet, and I can't find any forum or threat with this particular malware.

Some of my files are encrypted, and thus unable to be used. For example Microsoft Office is encrypted (Word, PowerPoint, Excel...). 

 

Also on EVERY page in my computer is this txt. file, which I've attached to this post. 

 
Off course I'm not going to comply, because I believe it will do even more harm.
 
Anybody encountered this problem and managed to remove it? Or has anybody got an idea of how to remove it? 
 
I've tried running several anti-malware programs, including Malwarebytes, Hitmanpro, Avast... Nothing seems to detect the malware. I've also tried to restore to a date before the problem occurred, the restore failed.
 
If nothing comes out as a solution, I'll try a full restore, back to factory settings. But I hope something comes out, as I don't want to lose all my files and 3 years of work.
 
I am a newbie when it comes to computers, and I've no clue what to do. 

Thanks for any help in advance! 
 
 

Coin.Locker.txt

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  • 3 months later...
  • Root Admin

We're sorry. It looks like your topic was somehow overlooked. Due to the length of time we'll go ahead and close this topic now but if you still actually need help please send a private message to one of the Moderators and we'll assist you.

Thank you and sorry we missed your topic.

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