Jump to content

I am unable to connect my pc to internet after removing youtube accelerator using revo uninstaller. can someone please h


Recommended Posts

Hello, I was wondering if someone out there can be of assistance. I tried removing YouTube Accelerator with MalwareBytes and was unsuccessful in fully removing the program. I restarted my computer in safe mode and was finally able to delete it. Since then, I cannot connect to the internet at all. I Firefox goes to the main page, but won't go to any other webpages. Skype will not launch and IE cannot connect to the internet. Any suggestions?

Link to post
Share on other sites

First, can you post the Malwarebytes log?  It would be helpful to see what was removed.
 
Second, please post a FRST scan logs.
 
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.
Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.