TjS Posted January 25, 2015 ID:932662 Share Posted January 25, 2015 Guys, looking for a little advice. Just bought a new computer the other day and was downloading JetVideo off Cnet. The download was about 25meg and the download stopped at 25 meg and refused to finish. Then the computer shut off on its own and restarted. I then went on to Yutube to watch a video. The video would download fine, but then the portion it downloaded ahead would get all sucked up. You could see the download bar go from almost full to nothing....as though the RAM would get gobbled up every 30 seconds or so and stop the video from moving forward. i then opened up my task manager and saw something called "program" in the startup items with no publisher listed. It was NOT there earlier today.I then got a bit annoyed and am in the process of a very long system restore...which I know was probably the wrong thing to do....if I indeed downloaded a virus from CNET. If I can get back up ( the restore has been going for 45 minutes)...what would you recommend I do from there? Melete all restore points and run Malware Bytes? ADWCleaner maybe as well? Windows defender too? Recover original factory settings from my D Drive and hope it did not spread to that drive? Thank god I have this little Linux Mint netbook on the side, lol. Thanks for any advice. Tj Link to post Share on other sites More sharing options...
Naathim Posted January 25, 2015 ID:932677 Share Posted January 25, 2015 Hello and welcome! I'm Radek and I'll try to help you with your issue. Before we start please note the following:Analysis and research take some time, also sometimes real life gets in the way, please be patient.Limit your internet access to posting here, some infections just wait to steal typed-in passwords.Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.Paste the logs in your posts, attachments make my work harder and more complicated.Stay with me to the end, the absence of symtoms doesn't mean that your machine is fully operational.Note that we may live in totally different time zones, what may cause some delays between answers.I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! Rules and policies We won't support any piracy. That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding! The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding! Failure to follow these guidelines will result with closing your topic and withdrawning any assistance. Scan with Malwarebytes' Anti-Malware Please download and install Malwarebytes Anti-Malware, or re-run it if you already have it installed.First of all select update.Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.Click the Scan tab, choose Threat Scan is checked and click Scan Now.If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.Upon completion of the scan (or after the reboot), click the History tab.Click Application Logs and double-click the Scan Log.At the bottom click Export and choose Text file.Save the file to your desktop and include its content in your next reply. Scan with Farbar Recovery Scan Tool Please download Farbar Recovery Scan Tool and save it to your Desktop. There will be two versions to download: 32-bit and 64-bit. Please download the one that is designed for your system. If you don't know which one should it be, download both of them and try each other out. Only one will run - this is the right one. Please leave it and delete the other.Right-click on icon and select Run as Administrator to start the tool. > XP users click run after receipt of Windows Security Warning - Open File. > 8 users will be prompted about Windows SmartScreen protection - click More information and Run.When the tool opens click Yes to disclaimer.Make sure that Addition option is checked.Press Scan button and wait.The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.Please include their content in your next reply. Link to post Share on other sites More sharing options...
TjS Posted January 25, 2015 Author ID:932707 Share Posted January 25, 2015 Sorry it took so long. Here is the MBAM: Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 1/24/2015Scan Time: 8:23:02 PMLogfile: ScanLog.txtAdministrator: YesVersion: 2.00.4.1028Malware Database: v2015.01.24.15Rootkit Database: v2015.01.14.01License: TrialMalware Protection: EnabledMalicious Website Protection: EnabledSelf-protection: DisabledOS: Windows 8.1CPU: x64File System: NTFSUser: TIMScan Type: Custom ScanResult: CompletedObjects Scanned: 546313Time Elapsed: 2 hr, 18 min, 20 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 0(No malicious items detected)Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 0(No malicious items detected)Files: 0(No malicious items detected)Physical Sectors: 0(No malicious items detected)(end) Link to post Share on other sites More sharing options...
TjS Posted January 25, 2015 Author ID:932708 Share Posted January 25, 2015 Now the other 2 reports. Please see attachments. FRST.txtScanLog.txt Link to post Share on other sites More sharing options...
TjS Posted January 25, 2015 Author ID:932709 Share Posted January 25, 2015 Sorry, see 1 more attachmentAddition.txt Link to post Share on other sites More sharing options...
Naathim Posted January 26, 2015 ID:933090 Share Posted January 26, 2015 Hi and sorry for the delay, I somehow missed your topic... overlooked it. Fix with Junkware Removal Tool Please download JRT by Thisisu and save the file to your desktop. Temporary disable your AntiVirus and AntiSpyware protection - instructions here.Right-click on icon and select Run as Administrator to start the tool.Follow the prompts and let this process run uninterrupted.This scan can take a while, depending on your System specs.Upon completion, a log (JRT.txt) will open on your desktop.Please include the contents of that file in your reply. Do not forget to re-enable your previously switched off protection software! Please also manually reboot your machine after this procedure. Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your desktop.Right-click on icon and select Run as Administrator to start the tool.The program will begin to update the database (if internet connection is operational). Please wait a little bit.Follow the prompts and click Scan.When finished, please click Clean.Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.Please include the contents of that file in your reply. Link to post Share on other sites More sharing options...
Naathim Posted January 29, 2015 ID:934228 Share Posted January 29, 2015 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
Recommended Posts