Gelos Posted January 23, 2015 ID:932260 Share Posted January 23, 2015 Hi MalwareBytes Support, MBAE is causing Internet Explorer 11 on winodws 8.1 x64 to crash when opening. Internet Explorer 11.09600.17498Update Versions: 11.0.15 (KB3008923)Windows 8.1 x64: all updates up to date. MBAE: 1.05.1.1016Thanks! Link to post Share on other sites More sharing options...
Staff pbust Posted January 23, 2015 Staff ID:932266 Share Posted January 23, 2015 Welcome to the forum and thanks for posting Gelos. Can you please post both your MBAE and FRST logs? Instructions can be found at: [README FIRST] How to post here Link to post Share on other sites More sharing options...
Wilpower Posted January 23, 2015 ID:932296 Share Posted January 23, 2015 Monitoring as I've had odd, occasional closing/crashing in IE 11 when opening 2 nd Tab. Link to post Share on other sites More sharing options...
Gelos Posted January 23, 2015 Author ID:932305 Share Posted January 23, 2015 Thank you pbust,Is it possible to send those logs privatly since those logs have some sensitive information such as user name and running application etc? Link to post Share on other sites More sharing options...
Staff pbust Posted January 23, 2015 Staff ID:932310 Share Posted January 23, 2015 Yes absolutely! Just send them to me via PM. Link to post Share on other sites More sharing options...
Gelos Posted January 24, 2015 Author ID:932427 Share Posted January 24, 2015 Just for side note after updating Windows again and restart IE stops to crash and running smoothly. Still sent you the logs so you can check what happened. Thanks! Link to post Share on other sites More sharing options...
Gelos Posted January 25, 2015 Author ID:932801 Share Posted January 25, 2015 @pbust did you manage to look on the logs? Link to post Share on other sites More sharing options...
Staff pbust Posted January 25, 2015 Staff ID:932825 Share Posted January 25, 2015 I did, thanks for sending them. It seems as there might be something conflicting with MBAE. Can you post (or PM me) the logs from FRST? Link to post Share on other sites More sharing options...
Gelos Posted January 27, 2015 Author ID:933473 Share Posted January 27, 2015 what exactly are the FRST logs? Link to post Share on other sites More sharing options...
Staff pbust Posted January 27, 2015 Staff ID:933474 Share Posted January 27, 2015 It's explained in the README FIRST post I linked to above. Link to post Share on other sites More sharing options...
Staff pbust Posted February 1, 2015 Staff ID:935326 Share Posted February 1, 2015 Closing this thread due to lack of activity. Send me a PM if you want me to re-open the thread. Link to post Share on other sites More sharing options...
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