jot1 Posted January 21, 2015 ID:931502 Share Posted January 21, 2015 Hi Guys,I've got a few problems with my PC. For the past few days I've noticed it has been running slowly, freezing and Windows can't install the newest update KB3023266. Could you help me please? Thanks for the responseAddition.txtFRST.txtShortcut.txt Link to post Share on other sites More sharing options...
_argus Posted January 21, 2015 ID:931512 Share Posted January 21, 2015 Helllo,My name is Argus and and I will be helping you with your computer problems.Before we begin, please note the following:I will working be on your Malware issues, this may or may not, solve other issues you have with your machine. The logs can take some time to research, so please be patient with me. Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay. Instructions that I give are for your system only! Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please perform all steps in the order received. If you can't understand something don't hesitate to ask. Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions. Rules and policiesWe won't support any piracy. That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!Failure to follow these guidelines will result with closing your topic and withdrawning any assistance. Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop:Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File). Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please attach it to your reply. Fix with AdwCleanerPlease download AdwCleaner by Xplode and save the file to your desktop.Right-click on icon and select Run as Administrator to start the tool. Follow the prompts and click Scan. When finished, please click Clean. Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.Please include the contents of that file in your reply. fixlist.txt Link to post Share on other sites More sharing options...
jot1 Posted January 21, 2015 Author ID:931546 Share Posted January 21, 2015 Thanks Argus for quick answer. Ran both those utilities and have attached the logs. What should I do now? Link to post Share on other sites More sharing options...
jot1 Posted January 21, 2015 Author ID:931548 Share Posted January 21, 2015 Now with attachmentsFixlog.txtAdwCleanerS0.txt Link to post Share on other sites More sharing options...
_argus Posted January 21, 2015 ID:931549 Share Posted January 21, 2015 Attach here Fixlog.txt and AdwCleaner.txt logs. Okay. Link to post Share on other sites More sharing options...
_argus Posted January 21, 2015 ID:931553 Share Posted January 21, 2015 Enable: MSCONFIG\Services: gupdate => 2MSCONFIG\Services: gupdatem => 3MSCONFIG\startupreg: mobilegeni daemon => C:\Program Files (x86)\Mobogenie\DaemonProcess.exe Reboot PC. Scan with Farbar Recovery Scan ToolPlease re-run Farbar Recovery Scan Tool to give me a fresh look at your system.Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File). Make sure that Addition option is checked. Press Scan button and wait. The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.Please include their content into your next reply. Link to post Share on other sites More sharing options...
jot1 Posted January 21, 2015 Author ID:931563 Share Posted January 21, 2015 Done. Here are the new logs.Addition.txtFRST.txt Link to post Share on other sites More sharing options...
_argus Posted January 21, 2015 ID:931568 Share Posted January 21, 2015 Again Farbar Fix Tell me is everything okay. fixlist.txt Link to post Share on other sites More sharing options...
jot1 Posted January 21, 2015 Author ID:931579 Share Posted January 21, 2015 Well, it's better than before but still not great. Windows is rebooting very slowly and PC is very hot Fixlog.txt Link to post Share on other sites More sharing options...
_argus Posted January 21, 2015 ID:931584 Share Posted January 21, 2015 It is the hardware problem. Probably dust. Download SpeedFan can display voltages, fan speeds and temperatures. http://www.almico.com/sfdownload.php Link to post Share on other sites More sharing options...
jot1 Posted January 21, 2015 Author ID:931589 Share Posted January 21, 2015 It could be it. I'll try to clean it tomorrow and see what happens. Thanks for your help Link to post Share on other sites More sharing options...
jot1 Posted January 24, 2015 Author ID:932527 Share Posted January 24, 2015 Hi again.I've cleaned the computer and it helped a bit. It's not getting warm anymore, but still slowing down a bit. Any ideas what else could that be? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 7, 2015 Root Admin ID:937218 Share Posted February 7, 2015 Just following up to see if you needed any further assistance with this or not. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 13, 2015 Root Admin ID:962169 Share Posted May 13, 2015 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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