aswsp.sys blues screen error

[bubbleboi]

at least once a month I i get this blue screen of death error about aswsp.sys. What is that, and how can it be resolved? Windows said it can be sumting to do with a newly installed hardware or software but i dunno. Its the 3rd time i got that error and had to restart. Here is a HijackThis log file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:27:39 AM, on 26/05/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Google\Update\GoogleUpdate.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\AskBarDis\bar\bin\AskService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\CSHelper.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe

C:\Program Files\Norton Ghost\Agent\VProSvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\WINDOWS\system32\PnkBstrB.exe

C:\WINDOWS\system32\PSIService.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Norton Ghost\Agent\VProTray.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Documents and Settings\Admin\My Documents\kern\themes\RocketDock\RocketDock.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\DNA\btdna.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Pando Networks\Media Booster\PMB.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.tt/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar1.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: (no name) - {AB89335C-B6EA-468C-A977-EC76F3818274} - (no file)

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\siteadvisor\mcieplg.dll

O2 - BHO: Java

[miekiemoes]

Hi,

at least once a month I i get this blue screen of death error about aswsp.sys. What is that, and how can it be resolved?

This is related with your Avast Antivirus. It may be a good idea to uninstall and reinstall again.

I guess the main cause is because you have Zonealarm installed. I know that Zonealarm+Avast have compatibility issues, so it may be an idea to uninstall Zonealarm.

By the way, check and fix this leftover in HijackThis:

O20 - Winlogon Notify: mlJApppM - C:\WINDOWS\

Also, uninstall the Zonealarm Spyblocker Toolbar and the Ask Toolbar, because both are unwanted.

The rest of your log looks ok

[bubbleboi]

DONE! Thank u very very much for ur time and support

[miekiemoes]

You're most welcome

[miekiemoes]

Since this issue appears resolved ... this Topic is closed.

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