Manually update client database?

[tdhaslett]

Hi all,

Is there a way to download an update file so that I can manually update a client's signature database that I have removed from our network?  We are currently rolling out MBES and an infected machine did not get the client yet, so I have to do an offline install.

 

I know I can probably search around for this, but I am cleaning up from Cryptowall 3.0 right now and have limited time to figure this out and much to do.

 

Thanks!

[Lazz]

Hi!

 

In this case we don't have an official way to manually update a managed client that is offlime.

 

However, we do have a method to do so with the standalone client, which is included in the Endpoint Security download as well.

 

Go ahead and submit a ticket here: http://www.malwarebytes.org/support/business/contact/

 

And note your issue and this forum post.  We'll help you out with this.