Smartphone infected with Reveton virus?

[jbixman]

I believe my Uncles phone was infected by the reveton ransomware virus. He tried downloading some porn on his phone last night and today it locked up with a screen saying he was looking at child porn. It says he can unlock his phone by giving them $300 with a greenpak money card.

I restarted the phone in safe mode. I deleted the files from his downloads folder. I looked through the list of all files\apps and didnt see anything out of the ordinary to delete. I went to settings>security>device manager. The first time i checked this, the android manager was not selected; however, there was also no other 'manager' to be selected. I selected the android manager then restarted the phone. The screen block came back up. I restarted in safe mode again and when i checked the manger list again the android manager was still selected.

Please help me remove this annoying block on my uncles phone. Currently it is running in safe mode so he can make calls and texts but he cant access any of his other apps.

[David H. Lipman]

This sub-forum is for the MS Windows OS version of MBAM.

 

Malware on Android and assistance in removal is found in;  Malwarebytes Anti-Malware Mobile Support  (MBAM2). 

There you can get help removing this cryptovirology based trojan.

[jbixman]

Thank you. I reposted over there. Hopefully I can get a timely response over in the correct forum.

[AdvancedSetup]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.