Three User License

[MachiningMike]

I have three machines running the latest MalwareBytes program using the same license (entered correctly on all three machines). One machine is "Fully Protected", while the other two (with exactly the same settings) are reporting "Your system is not fully protected". The Fix Now button doesn't work.

 

One machine will not let the Malicious Website radio button be activated and the other is reporting No Real Time Protection. 

 

I've attempted all the recommended fixes from the forums without success and I'm now down to clean uninstalled and re-installation but before that (and purchasing an addition 3 user licenses for more machines) I'd like to know if this is a problem with the multiple license use on the same network?

 

Thanks,

 

Mike

[Firefox]

Hello and Welcome to Malwarebytes

Let's try this first.... (on each computer where its now working and post logs on each computer if it does not resolve your issue, make sure you identify computer 1 and computer 2)

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process for version 2x
• If that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,

Firefox