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Hello from cold middle US with question


ladyups

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Hi all....I'm Mary and I have a few major problems...I'm trying my best to remove malware and such from my brother in laws computer and I really don't know what I'm doing.  I have tried twice to install Malwarebytes..once regular and once in Safe Mode but neither time would it finish the install...So, my question here is where to I post questions like this on the forum...I don't want to post in the wrong spot and get 'yelled' at..(grin)...

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Hello and Welcome to Malwarebytes

Nice of you to help out your bother in law, and yes there is help for you as mentioned below... no one will yell at you, we will only point you in the right direction....

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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