Malware / virus problem (unknown problem with update of windows defender)

[halvamateur]

I am having problems with downloading a windowsupdate. We have been trying a lot of Things and now we are at malware / virus.

http://answers.microsoft.com/da-dk/windows/forum/windows_8-performance/kb2976536-fails-and-problems-with-corrupt/1a939773-99e5-4cc0-97c3-6f1a5a2de53f

 

Logs: from fst64 attached.

 

Addition.txt

 

FRST.txt

 

 

[kevinf80]

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Open Malwarebytes Anti-Malware, from the Dashboard please Check for Updates by clicking the Update Now... link

When the update completes select > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.

 

 

Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.

 

When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

 

 

In most cases, a restart will be required.

 

 

Wait for the prompt to restart the computer to appear, then click on Yes.

 

 

When the scan is completed from the main GUI click on History > Application Logs. Find your scan log, the date when run will identify it. Checkmark "select" box > then hit the "view" button. The history log window will open. At the bottom of that window are two options, "Copy to clipboard" and "Export"

Select > "Copy to clipboard" that copies the full log to the windows clipboard, so at your reply you right click into the text field and select "Paste" the log is pasted (copied) to  your reply.

 

Or select "Export" you are given the option to export as a Text file (*.txt) or XML file (*.xml) Choose text file, save the exported file to a place of your choice. That file can be attached to your reply...

 

Next,

 

Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

 

• 
  

Quit all running programs.
For Windows XP, double-click to start.
For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
Read and accept the EULA (End User Licene Agreement)
Click Scan to scan the system.
When the scan completes select "Report", log will open. Close the program > Don't Fix anything!
Post back the report which should also be located here:

 

C:\Programdata\RogueKiller\Logs <-------- Vista/W7/8

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <------XP

 

Next,

 

Download Farbar Service Scanner from here: http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and run it on the computer with the issue.

Make sure the following options are checked:

 

• 
  

Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender

 

• 
  

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

 

Let me see those logs in your reply...

 

Kevin

 

 

Fixlist.txt

[halvamateur]

Thank you for your help

 

attached files according to your mail.

 

 

Best regards

Ulrik

 

FSS.txt

malware.txt

RKreport_SCN_01122015_212758.log

[kevinf80]

Where is the log from FRST, is named Fixlog.txt Would have been created after you followed first step of my last reply instructions?

[halvamateur]

Sorry - here you are.

FRST.txt

[kevinf80]

You`ve posted the wrong log, you post FRST.txt Iwant to see Fixlog.txt Logs are saved to this folder: C:\FRST\Logs other logs are not showing any malware or infection...

[AdvancedSetup]

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