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Hello and :welcome: , jbd2alice:

 

Sorry to hear you are having issues.
Each computer is unique.
Problems that sound "the same" most often are not.
The same is true for solutions.
They most often need to be individualized.

It is much less confusing for everyone if we try to stick to "one user per topic".
Please start a NEW, SEPARATE forum topic using this clickable cjfj.png button.
The staff and experts will be able to more easily provide both you and the Topic Starter with individual help to get you both up and running.

Thanks for your patience and understanding,

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