silvertool84 Posted January 4, 2015 ID:926038 Share Posted January 4, 2015 Hi, A scan both yesterday and today has picked up PUM.Bad.Proxy. Yesterday I did notice a weird popup, but nothing since. Please help! Thanks! Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 4, 2015 ID:926040 Share Posted January 4, 2015 Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following:Limit your internet access to posting here, some infections just wait to steal typed-in passwords.Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.Note that we may live in totally different time zones, what may cause some delays between answers.Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! Rules and policies We won't support any piracy. That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding! Failure to follow these guidelines will result with closing your topic and withdrawning any assistance. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Link to post Share on other sites More sharing options...
silvertool84 Posted January 4, 2015 Author ID:926130 Share Posted January 4, 2015 Hi TwinHeadedEagle, I followed your steps and have attached the logs. Thanks!FRST.txtAddition.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 4, 2015 ID:926137 Share Posted January 4, 2015 Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File).Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please attach it to your reply.fixlist.txt Link to post Share on other sites More sharing options...
silvertool84 Posted January 4, 2015 Author ID:926164 Share Posted January 4, 2015 I've ran the fixlist and it produced the attached fixlog. However, the tool is still running, and has been for about 30-40 minutes saying deleting temporary files for chrome. It's still just spinning; is this normal? Thanks!Fixlog.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 4, 2015 ID:926165 Share Posted January 4, 2015 Abort it and restart your PC. Let me know how is your PC behaving now? Link to post Share on other sites More sharing options...
silvertool84 Posted January 4, 2015 Author ID:926172 Share Posted January 4, 2015 I aborted and restarted. I ran Malwarebytes scan and still getting a hit, please see attached. I assume I should quarantine it? Thanks!scan1415.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 4, 2015 ID:926181 Share Posted January 4, 2015 Did you select this line for removal? Link to post Share on other sites More sharing options...
silvertool84 Posted January 4, 2015 Author ID:926183 Share Posted January 4, 2015 I haven't done anything yet, but I'm not sure I understand the question. Sorry! Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 4, 2015 ID:926253 Share Posted January 4, 2015 You need to check all items found by MalwareBytes to be removed. Link to post Share on other sites More sharing options...
silvertool84 Posted January 4, 2015 Author ID:926292 Share Posted January 4, 2015 Ok, I had Malwarebytes quarantine it. However, that seems to be the same issue that it found in prior scans before we took the above steps. I just ran the scan again and no issues found, but I'll continue to monitor it as it also showed no issues when I ran the scan after quarantining it yesterday - and then it came back today. I'll let you know...thank you very much for your help so far! Link to post Share on other sites More sharing options...
silvertool84 Posted January 8, 2015 Author ID:927431 Share Posted January 8, 2015 Hi, The scan picked this this up again. I went ahead and quarantined it, but any advise on why this keeps coming back? Thanks!scan1715.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 8, 2015 ID:927526 Share Posted January 8, 2015 Hm, then we're missing something. Scan with Farbar Recovery Scan Tool Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File).Make sure that Addition option is checked.Press Scan button and wait.The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.Please upload them into your next reply. Link to post Share on other sites More sharing options...
silvertool84 Posted January 8, 2015 Author ID:927720 Share Posted January 8, 2015 Please see attached. Thanks!FRST.txtAddition.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 9, 2015 ID:927859 Share Posted January 9, 2015 Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File).Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please post it to your reply.fixlist.txt Link to post Share on other sites More sharing options...
silvertool84 Posted January 10, 2015 Author ID:928074 Share Posted January 10, 2015 Please see attached. Thanks!Fixlog.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 10, 2015 ID:928142 Share Posted January 10, 2015 Does it still happening? Link to post Share on other sites More sharing options...
silvertool84 Posted January 11, 2015 Author ID:928373 Share Posted January 11, 2015 Yeah, it picked it up on the scan again. scan11015.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 11, 2015 ID:928392 Share Posted January 11, 2015 FRST search Once again we shall use FRST for additional checks. Re-run FRST/FRST64 by double-clicking:Copy ProxySettingsPerUser into the Search: field in FRST then click the Search Registry button.FRST will search your computer for files and when finished it will produce a log Search.txt in the same directory the tool is run.Please attach it to your reply. Link to post Share on other sites More sharing options...
silvertool84 Posted January 11, 2015 Author ID:928453 Share Posted January 11, 2015 Please see attached. Thanks!Search.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 11, 2015 ID:928504 Share Posted January 11, 2015 Scan with Farbar Recovery Scan Tool Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File).Make sure that Addition option is checked.Press Scan button and wait.The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.Please include their content into your next reply. Link to post Share on other sites More sharing options...
silvertool84 Posted January 11, 2015 Author ID:928516 Share Posted January 11, 2015 Please see attached. Thank you!FRST.txtAddition.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 11, 2015 ID:928531 Share Posted January 11, 2015 FRST search Once again we shall use FRST for additional checks. Re-run FRST/FRST64 by double-clicking:Copy Proxy into the Search: field in FRST then click the Search Registry button.FRST will search your computer for files and when finished it will produce a log Search.txt in the same directory the tool is run.Please attach it to your reply. Link to post Share on other sites More sharing options...
silvertool84 Posted January 13, 2015 Author ID:928972 Share Posted January 13, 2015 Please see attached. I also attached the scan that picked it up again today. Thanks!Search.txtscan11215.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted January 13, 2015 ID:929113 Share Posted January 13, 2015 Registry FixModifying the registry may create unforeseen results. Please do not proceed, unless you have created a registry backup prior to doing that!We need to prepare a fix file first.Press the + R on your keyboard at the same time.A Run window should appear in the lower left corner. Type in notepad.exe and press Enter.In the shown window paste in the following script. Make sure that all of the codebox content is pasted!Windows Registry Editor Version 5.00[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings]"ProxyOverride"=-[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings]"ProxyEnable"="0"[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings]"ProxyServer"=-[HKEY_USERS\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Windows\CurrentVersion\Internet Settings]"ProxyOverride"=-[HKEY_USERS\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Windows\CurrentVersion\Internet Settings]"ProxyEnable"="0"[HKEY_USERS\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Windows\CurrentVersion\Internet Settings]"ProxyServer"=-[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings]"ProxyOverride"=-[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings]"ProxyEnable"="0"[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings]"ProxyServer"=-Go to File menu and select Save as.Make sure that the Save as type option is set to All Files (*.*) and the place to save will be your desktop.Name the file fix.reg and select Save.After that, your prepared fix.reg file should be located on your desktop.Now we need to import the file into the registry.Locate the fix.reg file on your desktop.Right-click the icon of your file and select Merge.You'll be prompted about adding the information to the registry. Please agree.After this please manually reboot your machine. Any report won't be generated. Link to post Share on other sites More sharing options...
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