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Malwarebytes stopped responding after finished scanning.


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Malwarebytes detected 6 items and everytime I quarantine them. It said "Finished cleaning items. View the log for more details and then something pop out and said "Malwarebytes Anti-Malware has stopped working. 

 

I tried to deleted it and reinstalled it, but I kept having the same problem. Please help me, I don't know what to do anymore.

 

OS name - Micro Windows 7 Home Premium

OS type x64-based PC

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Hello and :welcome: :

 

That can occasionally happen with some infections on some systems.

 

We are not permitted to work on possible malware-related issues here in this section of the forum.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue.

Thanks,

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