ChrisCtan Posted December 29, 2014 ID:924012 Share Posted December 29, 2014 ok, I seem to have something called PUM.dns I have ran roguekiller in safe mode and it still doesnt get rid of it. iv attached the log beforehand it seemed to get my browser and stop me from going to any websites a friend told me to reboot in safe mode and use COMBOFIX this did fix my problem with browser and i can go to sites i have also attached the combofix log too i ran roguekiller again in safemode and it STILL doesnt get rid of the files I also ran something called ushi unhooker but that didnt do anything either. i do apologise if i am not writing this well, I am under a great deal of stress due to mental health issues this puts me under so please be gentle.ComboFix.txtRKreport_DEL_12292014_230512.log Link to post Share on other sites More sharing options...
ChrisCtan Posted December 29, 2014 Author ID:924040 Share Posted December 29, 2014 I was also told to mention of halting of anti-malware programs by malware too.tdsskiller, oshi unhooker both halted - tdskiller I remember halted at 80% which i heard was a problem. sorry i didnt mention this before, my heads a mess Link to post Share on other sites More sharing options...
ChrisCtan Posted December 30, 2014 Author ID:924115 Share Posted December 30, 2014 I ran AVAST in boot mode. It couldnt repair file because share access flags are incompatible. I ran Roguekiller again later in safe mode w/networking and it still gets those 6 PUM.dns files appear. Would REALLY like some help please Link to post Share on other sites More sharing options...
ChrisCtan Posted December 30, 2014 Author ID:924116 Share Posted December 30, 2014 I tried to reset in normal mode to see if anything was ok and both malwarebytes and avast are now disabled, I was able to re-activate avast but MB is still deactivated. I ran farbar recovery scan and have posted the log. FRST.txt Addition.txt Link to post Share on other sites More sharing options...
ChrisCtan Posted December 30, 2014 Author ID:924124 Share Posted December 30, 2014 fixed malwarebytes (had to re-enable/disable web protection dozens of times, but it finally seemed to work) I ran security check...dunno if I did it correctly though Results of screen317's Security Check version 0.99.93 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 10 Out of date! ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Disabled! avast! Antivirus Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` McAfee SiteAdvisor Adobe Flash Player 16.0.0.235 Adobe Reader 10.1.4 Adobe Reader out of Date! Mozilla Firefox (34.0.5) Google Chrome (39.0.2171.71) Google Chrome (39.0.2171.95) ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbam.exe Malwarebytes Anti-Malware mbamscheduler.exe AVAST Software Avast AvastSvc.exe AVAST Software Avast avastui.exe CheckPoint ZoneAlarm vsmon.exe CheckPoint ZoneAlarm zatray.exe CheckPoint ZoneAlarm ZAPrivacyService.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 1% ````````````````````End of Log`````````````````````` Link to post Share on other sites More sharing options...
ChrisCtan Posted January 2, 2015 Author ID:925324 Share Posted January 2, 2015 Is anyone going to help me? this PUM.dns thing appears every time I run roguekiller, and instead of being deleted, it just says (replaced). I'd really appreciate an experts opinion or help please. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 13, 2015 Root Admin ID:962116 Share Posted May 13, 2015 We're sorry. It looks like your topic was somehow overlooked. Due to the length of time we'll go ahead and close this topic now but if you still actually need help please send a private message to one of the Moderators and we'll assist you. Thank you and sorry we missed your topic. Link to post Share on other sites More sharing options...
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