Infected with Pop Ups

fujimo · December 26, 2014

Hello,

I am helping a friend that appears to like to download stuff that infects her computer. The computer is getting constant popups and I ran MAWB and the count was several hundred. Attached are the list that are requested and I have the MAWB list if requested. Thanks for the help.

Fujimo

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 22-12-2014 01

Ran by Lisa (administrator) on LISASPC on 22-12-2014 19:33:15

Running from C:\Users\Lisa\Downloads

Loaded Profile: Lisa (Available profiles: Lisa)

Platform: Windows 8.1 Pro (X64) OS Language: English (United States)

Internet Explorer Version 11

Boot Mode: Normal

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe

(Advanced Micro Devices, Inc.) C:\Windows\SysWOW64\tbaseprovisioning.exe

(AMD) C:\Windows\System32\atieclxx.exe

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe

() C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe

(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

(Advanced Micro Devices, Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

(APN LLC.) C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe

(Windows ® Win 7 DDK provider) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe

(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe

(Microsoft Corporation) C:\Windows\System32\dasHost.exe

(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe

(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

(Microsoft Corporation) C:\Windows\System32\dllhost.exe

(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe

(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe

(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe

(CyberLink Corp.) C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe

(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe

(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

(APN) C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe

(Crawler, LLC) C:\Program Files (x86)\SiteRanker\SiteRankTray.exe

(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe

(Crawler.com) C:\Program Files (x86)\OnlineVault\OVTray.exe

(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

(Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe

(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe

(Microsoft Corporation) C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17477_none_fa2b7d3b9b36c7b4\TiWorker.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7535832 2014-02-12] (Realtek Semiconductor)

HKLM\...\Run: [bCSSync] => C:\Program Files\Microsoft Office\Office14\BCSSync.exe [108144 2012-11-05] (Microsoft Corporation)

HKLM-x32\...\Run: [startCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe [767200 2014-04-17] (Advanced Micro Devices, Inc.)

HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe [1045304 2013-10-08] (Hewlett-Packard Development Company, L.P.)

HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-09-12] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [271744 2014-09-26] (Oracle Corporation)

HKLM-x32\...\Run: [ApnTBMon] => C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe [2039192 2014-11-24] (APN)

HKLM-x32\...\Run: [siteRanker] => C:\Program Files (x86)\SiteRanker\SiteRankTray.exe [1084888 2014-09-19] (Crawler, LLC)

HKLM-x32\...\Run: [Online Vault] => C:\Program Files (x86)\OnlineVault\OVTray.exe [369000 2014-05-21] (Crawler.com)

HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-12-02] (Hewlett-Packard)

HKLM\...\Policies\Explorer: [NoFolderOptions] 0

HKLM\...\Policies\Explorer: [NoControlPanel] 0

HKU\S-1-5-21-746983125-3766845642-939562213-1002\...\Run: [GoogleChromeAutoLaunch_A963AF10D41C891DDF74F25191F896A3] => c:\program files (x86)\google\chrome\application\chrome.exe [856904 2014-12-05] (Google Inc.)

AppInit_DLLs-x32: c:\progra~2\searchprotect\searchprotect\bin\vc32loader.dll => "c:\progra~2\searchprotect\searchprotect\bin\vc32loader.dll" File Not Found

GroupPolicy: Group Policy on Chrome detected <======= ATTENTION

CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

ProxyEnable: [.DEFAULT] => Internet Explorer proxy is enabled.

ProxyServer: [.DEFAULT] => http=127.0.0.1:13081

ProxyServer: [s-1-5-21-746983125-3766845642-939562213-1002] => http=127.0.0.1:13081

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1

HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1

HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCOM14/1

HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCOM14/1

HKU\S-1-5-21-746983125-3766845642-939562213-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCOM14/1

SearchScopes: HKLM -> {D262E043-5C03-4F7C-9174-4D71F95003F2} URL = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}

SearchScopes: HKLM-x32 -> {D262E043-5C03-4F7C-9174-4D71F95003F2} URL = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}

SearchScopes: HKU\S-1-5-21-746983125-3766845642-939562213-1002 -> DefaultScope {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL =

SearchScopes: HKU\S-1-5-21-746983125-3766845642-939562213-1002 -> {80c554b9-c7f8-4a21-9471-06d606da78a2} URL = http://www.bing.com/search?q={searchTerms}&form=MSSEDF&pc=MSE1

SearchScopes: HKU\S-1-5-21-746983125-3766845642-939562213-1002 -> {D262E043-5C03-4F7C-9174-4D71F95003F2} URL = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}

BHO: No Name -> {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} -> C:\Program Files (x86)\SiteRanker\SiteR64.dll (Crawler, LLC)

BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)

BHO: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)

BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)

BHO-x32: No Name -> {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} -> C:\Program Files (x86)\SiteRanker\SiteRank.dll (Crawler, LLC)

BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)

BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)

BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)

Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - No File

Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - No File

Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76 192.168.1.1

FireFox:

========

FF ProfilePath: C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\74djfa8d.default

FF Homepage: hxxp://www.trovi.com/?gd=&ctid=CT3322290&octid=EB_ORIGINAL_CTID&ISID=M8B080C66-4FEC-46D4-AD1B-98B4B63B339C&SearchSource=55&CUI=&UM=8&UP=SP2573544C-9EBB-4CD1-AE16-C186AF6D594E&SSPV=

FF SelectedSearchEngine: Trovi search

FF NewTab: hxxp://www.trovi.com/?gd=&ctid=CT3330484&octid=EB_ORIGINAL_CTID&ISID=ME571C111-D10E-48F0-8C7D-DCB16CE96877&SearchSource=69&CUI=&SSPV=&Lay=1&UM=6&UP=SP2573544C-9EBB-4CD1-AE16-C186AF6D594E

FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_246.dll ()

FF Plugin: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)

FF Plugin: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)

FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_246.dll ()

FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll (Adobe Systems, Inc.)

FF Plugin-x32: @java.com/DTPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)

FF Plugin-x32: @java.com/JavaPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3508.0205 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF Plugin HKU\S-1-5-21-746983125-3766845642-939562213-1002: @zoom.us/ZoomVideoPlugin -> C:\Users\Lisa\AppData\Roaming\Zoom\bin\npzoomplugin.dll (Zoom Video Communications, Inc.)

FF SearchPlugin: C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\74djfa8d.default\searchplugins\ask-search.xml

FF SearchPlugin: C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\74djfa8d.default\searchplugins\inbox-search.xml

FF Extension: shopndrroP - C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\74djfa8d.default\Extensions\K@M12ch0OR.edu [2014-12-18]

FF Extension: SiteRanker - C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\74djfa8d.default\Extensions\siteranker@siteranker.com [2014-12-17]

FF Extension: snipsmart 1.0.1 - C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\74djfa8d.default\Extensions\{7a3b1fa0-6acc-4a4a-9930-456a27e1b6c1}.xpi [2014-12-18]

FF HKLM-x32\...\Firefox\Extensions: [siteranker@siteranker.com] - C:\Program Files (x86)\SiteRanker\firefox

FF Extension: No Name - C:\Users\Lisa\AppData\Roaming\Mozilla\Firefox\Profiles\74djfa8d.default\extensions\toolbar_ORJ-SPE@apn.ask.com.xpi [Not Found]

FF Extension: No Name - toolbar_ORJ-SPE@apn.ask.com [Not Found]

Chrome:

=======

CHR HomePage: Profile 1 -> hxxp://google.com/

CHR StartupUrls: Profile 1 -> "hxxp://search.conduit.com/?ctid=CT3239904&SearchSource=48&UP=SP5F2F24E8-CF79-4C77-84D1-9D4A76D75AA3&SSPV=", "hxxp://search.babylon.com/?affID=116254&tt=0113_1&babsrc=HP_ss&mntrId=e408e48f00000000000078e3b561bd6a", "hxxp://xfinity.comcast.net/?cid=insDate01072013", "hxxp://searchfunmoods.com/?f=1&a=nv1&ir=nv1&cd=2XzuyEtN2Y1L1QzuyBzz0EtA0ByDyCtC0B0DyC0A0EyEzz0FtN0D0Tzu0CtAyByCtN1L2XzutBtFtBtFtCtFyEtDyB&cr=630568343", "hxxp://search.conduit.com/?ctid=CT3268935&SearchSource=48", "hxxp://search.conduit.com/?ctid=CT3268934&SearchSource=48", "hxxp://us.yhs4.search.yahoo.com/web/partner?&hspart=w3i&hsimp=yhs-syctransfer&type=W3i_SP,203,0_0,StartPage,20130105,17093,0,11,0", "hxxp://mysearch.avg.com/?cid={BE73894E-0A0F-4F36-BDB0-B36B804D48F9}&mid=8dffae8abbe947d381b6a9aaf3855499-e98f949b114d66c1dd11fbb31b1f6646fa52198a〈=en&ds=co011&pr=sa&d=2013-03-05%2013:20:13&v=14.2.0.1&pid=safeguard&sg=1&sap=hp", "hxxp://search.conduit.com/?CUI=UN58909726228570116&ctid=CT3285873&SearchSource=48", "hxxp://www.searchnu.com/406?appid=341", "hxxp://astromenda.com/?f=7&a=ast_cmi_14_49_ch&cd=2XzuyEtN2Y1L1Qzu0EtDtDyC0EyCyBtC0B0BtDyByD0EyD0CtN0D0Tzu0SzyyEyDtN1L2XzutBtFtBtCtFtCzztFtAtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2StA0D0EyE0E0ByCtBtGyD0B0DyCtGzzzztDyDtGtByD0E0DtGtD0DyBtAyD0F0CzztDyD0DtD2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyCzzyCtDyCyB0AzztGzzzytAzytGtA0Ezy0BtGyEzytCzytGtD0BtB0Dzz0F0EyC0D0Azy0C2Q&cr=1476006883&ir="

CHR DefaultSuggestURL: Profile 1 -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}

CHR Profile: C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Default

CHR Extension: (snipsmart) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\kehpbbgolhfcmdgfnjfnclepfhpmjjkf [2014-12-18]

CHR Profile: C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1

CHR Extension: (Google Slides) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-12-17]

CHR Extension: (HeadlineAlley) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\amogncdhclnhneejdfggljpdgigffhfi [2014-12-17]

CHR Extension: (Google Docs) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\aohghmighlieiainnegkcijnfilokake [2014-12-17]

CHR Extension: (Google Drive) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-12-17]

CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-12-18]

CHR Extension: (YouTube) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-12-17]

CHR Extension: (Google Search) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-12-17]

CHR Extension: (ShopAtHome.com) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\dlmebkoiahbppacaicbgncnjhbpdfkcc [2014-12-17]

CHR Extension: (Zwinky) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\ehjkfdmkpocpileolmldepapdjbfegei [2014-12-17]

CHR Extension: (Google Sheets) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-12-17]

CHR Extension: (RadioRage) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\ffiohgnekoikpmbilaclfihhhaglmbei [2014-12-17]

CHR Extension: (Elite Unzip) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\ffjcmnpnoopgilmnfhloocdcbnimmmea [2014-12-17]

CHR Extension: (Bible Homepage) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\hfjgekpddapedobkjbmeefnjofabigbi [2014-12-17]

CHR Extension: (ArcadeYum) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\jmbmildjdmppofnohldicmnkojfhggmb [2014-12-17]

CHR Extension: (Webfetti) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\lmpchpgemlpnbapjajinolkefniihpod [2014-12-17]

CHR Extension: (Recipe Hub) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mfpcpilhpbdgmnfaoonnnofhdmcbejhh [2014-12-17]

CHR Extension: (Google Wallet) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-12-18]

CHR Extension: (Gmail) - C:\Users\Lisa\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-12-17]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AdaptiveSleepService; C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe [140288 2014-04-17] () [File not signed]

R2 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [344064 2014-04-17] (Advanced Micro Devices, Inc.) [File not signed]

R2 APNMCP; C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [166296 2014-11-24] (APN LLC.)

R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [312448 2013-08-07] (Windows ® Win 7 DDK provider)

R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2014-01-13] (Hewlett-Packard Company) [File not signed]

R2 HPWMISVC; C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [1039160 2013-10-08] (Hewlett-Packard Development Company, L.P.)

R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [290520 2014-02-12] (Realtek Semiconductor)

R2 tbaseprovisioning; C:\Windows\SysWOW64\tbaseprovisioning.exe [51712 2014-02-24] (Advanced Micro Devices, Inc.)

S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [76800 2014-04-02] (Microsoft Corporation)

R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)

R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 AmdAS4; C:\Windows\System32\drivers\AmdAS4.sys [17640 2013-10-24] (Advanced Micro Devices, INC.)

S3 amdkmcsp; C:\Windows\system32\DRIVERS\amdkmcsp.sys [85704 2014-02-24] (Advanced Micro Devices, Inc. )

R0 amdkmpfd; C:\Windows\System32\drivers\amdkmpfd.sys [36608 2013-12-14] (Advanced Micro Devices, Inc.)

R0 amdpsp; C:\Windows\System32\DRIVERS\amdpsp.sys [230088 2014-02-24] (Advanced Micro Devices, Inc. )

R3 athr; C:\Windows\system32\DRIVERS\athwbx.sys [3858944 2013-10-17] (Qualcomm Atheros Communications, Inc.)

R3 AtiHDAudioService; C:\Windows\system32\drivers\AtihdWB6.sys [222720 2014-03-12] (Advanced Micro Devices)

S3 AX88179; C:\Windows\system32\DRIVERS\ax88179_178a.sys [70104 2013-07-08] (ASIX Electronics Corp.)

S3 BthLEEnum; C:\Windows\system32\DRIVERS\BthLEEnum.sys [226304 2014-03-18] (Microsoft Corporation)

R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [91712 2013-03-05] (CyberLink)

R3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [291544 2014-01-03] (Realtek Semiconductor Corp.)

S3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [1936088 2013-07-31] (Realtek Semiconductor Corporation )

R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation)

R3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [20800 2013-07-22] (Hewlett-Packard Development Company, L.P.)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-22 19:33 - 2014-12-22 19:34 - 00021320 _____ () C:\Users\Lisa\Downloads\FRST.txt

2014-12-22 19:32 - 2014-12-22 19:33 - 00000000 ____D () C:\FRST

2014-12-22 19:32 - 2014-12-22 19:32 - 02122240 _____ (Farbar) C:\Users\Lisa\Downloads\FRST64.exe

2014-12-22 19:32 - 2014-12-22 19:32 - 00000000 ____H () C:\Users\Lisa\BIT298.tmp

2014-12-22 19:13 - 2014-12-22 19:13 - 00022512 _____ () C:\Windows\system32\Drivers\SPPD.sys

2014-12-22 19:11 - 2014-12-22 19:11 - 00085668 _____ () C:\Users\Lisa\Desktop\maeb.txt

2014-12-22 18:44 - 2014-12-22 18:44 - 00001074 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2014-12-22 18:43 - 2014-12-22 18:44 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware

2014-12-22 18:42 - 2014-12-22 18:42 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Lisa\Downloads\mbam-setup-2.0.4.1028.exe

2014-12-22 18:32 - 2012-04-16 05:00 - 00389120 _____ (CANON INC.) C:\Windows\system32\CNMLMBC.DLL

2014-12-18 23:30 - 2014-12-18 23:30 - 00012288 _____ () C:\Windows\system32\umstartup.etl

2014-12-18 23:30 - 2014-12-18 23:30 - 00000464 __RSH () C:\ProgramData\ntuser.pol

2014-12-18 18:32 - 2014-12-18 21:09 - 00002277 _____ () C:\Users\Public\Desktop\Google Chrome.lnk

2014-12-18 15:23 - 2014-12-18 15:23 - 00819176 _____ (Google Inc.) C:\Users\Lisa\Desktop\Setup_product_2937.exe

2014-12-18 15:22 - 2014-12-18 15:22 - 00003192 _____ () C:\Windows\System32\Tasks\ProPCCleaner_Start

2014-12-18 15:22 - 2014-12-18 15:22 - 00000000 ____D () C:\Users\Lisa\Documents\ProPCCleaner

2014-12-18 15:22 - 2014-12-18 15:22 - 00000000 ____D () C:\Users\Lisa\AppData\Local\Pro_PC_Cleaner

2014-12-18 14:42 - 2014-12-22 18:48 - 00000000 ____D () C:\ProgramData\WowCoouapaon

2014-12-18 14:41 - 2014-12-18 14:42 - 00000000 ____D () C:\ProgramData\7a7316e834570c5b

2014-12-18 14:31 - 2014-12-18 14:31 - 00000000 ____D () C:\Program Files (x86)\mozilla firefox

2014-12-17 22:08 - 2014-12-18 15:34 - 00000000 ____D () C:\Program Files (x86)\Spyware Clear

2014-12-17 22:05 - 2014-12-17 22:06 - 00000000 ____D () C:\Users\Lisa\AppData\Roaming\OnlineVault

2014-12-17 22:05 - 2014-12-17 22:05 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SiteRanker

2014-12-17 22:05 - 2014-12-17 22:05 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Online Vault

2014-12-17 22:05 - 2014-12-17 22:05 - 00000000 ____D () C:\Program Files (x86)\OnlineVault

2014-12-17 22:04 - 2014-12-22 18:31 - 00000000 ____D () C:\Program Files (x86)\SiteRanker

2014-12-15 18:12 - 2014-10-30 17:37 - 00129536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\poqexec.exe

2014-12-15 18:12 - 2014-10-30 17:34 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\poqexec.exe

2014-12-10 18:24 - 2014-12-10 18:24 - 00000000 ____D () C:\ProgramData\8823421281515277403

2014-12-09 21:05 - 2014-11-26 16:10 - 00714720 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe

2014-12-09 21:05 - 2014-11-26 16:10 - 00106976 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

2014-12-09 21:01 - 2014-12-09 21:01 - 00000000 ____D () C:\Windows\system32\appraiser

2014-12-09 18:52 - 2014-10-31 18:57 - 01091072 _____ (Microsoft Corporation) C:\Windows\system32\MrmCoreR.dll

2014-12-09 18:52 - 2014-10-31 18:47 - 00790528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MrmCoreR.dll

2014-12-09 18:37 - 2014-12-03 18:37 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll

2014-12-09 18:37 - 2014-12-03 18:09 - 00830464 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll

2014-12-09 18:37 - 2014-12-02 18:09 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll

2014-12-09 18:37 - 2014-12-02 18:09 - 00740864 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll

2014-12-09 18:37 - 2014-12-02 18:09 - 00412672 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll

2014-12-09 18:37 - 2014-12-02 18:09 - 00396288 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll

2014-12-09 18:37 - 2014-12-02 18:09 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll

2014-12-09 18:37 - 2014-11-09 21:29 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\DeviceSetupStatusProvider.dll

2014-12-09 18:37 - 2014-11-09 20:51 - 00028672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\DeviceSetupStatusProvider.dll

2014-12-09 18:37 - 2014-11-06 23:16 - 01762840 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll

2014-12-09 18:37 - 2014-11-06 22:26 - 01489072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll

2014-12-09 18:37 - 2014-10-30 18:39 - 01970432 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll

2014-12-09 18:37 - 2014-10-30 18:38 - 01612992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll

2014-12-09 18:37 - 2014-10-12 21:43 - 00238912 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\sdbus.sys

2014-12-09 18:37 - 2014-10-12 21:43 - 00153920 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\dumpsd.sys

2014-12-09 18:37 - 2014-10-12 21:43 - 00086336 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\pdc.sys

2014-12-09 18:37 - 2014-10-12 21:43 - 00039744 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\intelpep.sys

2014-12-09 18:36 - 2014-11-21 22:13 - 25059840 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll

2014-12-09 18:36 - 2014-11-21 21:50 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll

2014-12-09 18:36 - 2014-11-21 21:49 - 02885120 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll

2014-12-09 18:36 - 2014-11-21 21:49 - 00417280 _____ (Microsoft Corporation) C:\Windows\system32\html.iec

2014-12-09 18:36 - 2014-11-21 21:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll

2014-12-09 18:36 - 2014-11-21 21:35 - 00812544 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll

2014-12-09 18:36 - 2014-11-21 21:34 - 06039552 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll

2014-12-09 18:36 - 2014-11-21 21:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2014-12-09 18:36 - 2014-11-21 21:08 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll

2014-12-09 18:36 - 2014-11-21 21:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll

2014-12-09 18:36 - 2014-11-21 21:06 - 00340992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec

2014-12-09 18:36 - 2014-11-21 21:06 - 00145408 _____ (Microsoft Corporation) C:\Windows\system32\iepeers.dll

2014-12-09 18:36 - 2014-11-21 21:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll

2014-12-09 18:36 - 2014-11-21 21:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll

2014-12-09 18:36 - 2014-11-21 21:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2014-12-09 18:36 - 2014-11-21 20:59 - 01032704 _____ (Microsoft Corporation) C:\Windows\system32\inetcomm.dll

2014-12-09 18:36 - 2014-11-21 20:55 - 00661504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll

2014-12-09 18:36 - 2014-11-21 20:52 - 00262144 _____ (Microsoft Corporation) C:\Windows\system32\webcheck.dll

2014-12-09 18:36 - 2014-11-21 20:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll

2014-12-09 18:36 - 2014-11-21 20:49 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe

2014-12-09 18:36 - 2014-11-21 20:49 - 00373760 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll

2014-12-09 18:36 - 2014-11-21 20:46 - 02125312 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl

2014-12-09 18:36 - 2014-11-21 20:43 - 14412800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll

2014-12-09 18:36 - 2014-11-21 20:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll

2014-12-09 18:36 - 2014-11-21 20:34 - 00128000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iepeers.dll

2014-12-09 18:36 - 2014-11-21 20:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll

2014-12-09 18:36 - 2014-11-21 20:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2014-12-09 18:36 - 2014-11-21 20:29 - 00880128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcomm.dll

2014-12-09 18:36 - 2014-11-21 20:28 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll

2014-12-09 18:36 - 2014-11-21 20:25 - 00230400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\webcheck.dll

2014-12-09 18:36 - 2014-11-21 20:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2014-12-09 18:36 - 2014-11-21 20:23 - 00326656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll

2014-12-09 18:36 - 2014-11-21 20:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl

2014-12-09 18:36 - 2014-11-21 20:15 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll

2014-12-09 18:36 - 2014-11-21 20:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2014-12-09 18:36 - 2014-11-21 20:03 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll

2014-12-09 18:36 - 2014-11-21 20:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2014-12-09 18:36 - 2014-11-21 19:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2014-12-09 18:36 - 2014-11-21 19:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll

2014-11-27 08:44 - 2014-11-27 08:44 - 00000000 __SHD () C:\Users\Lisa\AppData\Local\EmieBrowserModeList

2014-11-26 19:23 - 2014-11-26 19:26 - 00000000 ____D () C:\Users\Lisa\AppData\Roaming\OpenSoftwareUpdater

2014-11-26 19:20 - 2014-12-06 12:53 - 00000000 ____D () C:\Program Files (x86)\OpenSoftwareUpdater

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-22 19:34 - 2014-09-18 10:25 - 00610304 ___SH () C:\Users\Lisa\Downloads\Thumbs.db

2014-12-22 19:33 - 2014-09-17 17:46 - 00003594 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-746983125-3766845642-939562213-1002

2014-12-22 19:32 - 2014-09-25 11:52 - 00003156 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForLisa

2014-12-22 19:32 - 2014-09-25 11:52 - 00000344 _____ () C:\Windows\Tasks\HPCeeScheduleForLisa.job

2014-12-22 19:32 - 2014-09-17 17:40 - 00000000 ____D () C:\Users\Lisa

2014-12-22 19:31 - 2014-09-17 17:43 - 00000000 ____D () C:\Users\Lisa\Documents\Youcam

2014-12-22 19:31 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\NDF

2014-12-22 19:30 - 2014-09-17 17:24 - 01788467 _____ () C:\Windows\WindowsUpdate.log

2014-12-22 19:30 - 2014-08-06 20:14 - 01212372 _____ () C:\Windows\SysWOW64\rootpa.e2e

2014-12-22 19:28 - 2014-09-17 17:44 - 00000000 __RDO () C:\Users\Lisa\OneDrive

2014-12-22 19:27 - 2014-09-24 18:38 - 00000918 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2014-12-22 19:27 - 2014-03-18 04:44 - 00358504 _____ () C:\Windows\PFRO.log

2014-12-22 19:27 - 2013-08-22 09:45 - 00000006 ____H () C:\Windows\Tasks\SA.DAT

2014-12-22 19:27 - 2013-08-22 08:25 - 00262144 ___SH () C:\Windows\system32\config\BBI

2014-12-22 19:26 - 2014-08-06 20:05 - 00065536 _____ () C:\Windows\system32\spu_storage.bin

2014-12-22 19:23 - 2014-10-24 18:33 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job

2014-12-22 19:16 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\AppReadiness

2014-12-22 19:02 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\sru

2014-12-22 18:55 - 2014-09-24 18:38 - 00000922 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2014-12-22 18:44 - 2014-09-24 17:56 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys

2014-12-22 18:44 - 2014-09-24 17:56 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware

2014-12-22 18:31 - 2014-09-17 17:48 - 00003918 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{54D26DBD-24CB-4200-9FAB-1CB0512B54CD}

2014-12-19 12:14 - 2013-08-22 08:25 - 00000301 _____ () C:\Windows\win.ini

2014-12-19 08:16 - 2013-08-22 10:20 - 00000000 ____D () C:\Windows\CbsTemp

2014-12-18 23:24 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\GroupPolicy

2014-12-18 23:17 - 2014-09-17 17:40 - 00000000 ____D () C:\Users\Lisa\AppData\Local\Packages

2014-12-18 15:34 - 2014-09-24 18:44 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service

2014-12-17 17:36 - 2014-03-18 04:53 - 00956476 _____ () C:\Windows\system32\PerfStringBackup.INI

2014-12-14 14:12 - 2014-10-02 11:01 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log

2014-12-14 14:11 - 2014-10-02 11:00 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt

2014-12-13 11:24 - 2014-08-07 18:16 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight

2014-12-13 11:22 - 2014-08-07 18:14 - 00000000 ____D () C:\Program Files\Microsoft Silverlight

2014-12-13 11:22 - 2014-08-07 18:14 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight

2014-12-10 10:21 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\rescache

2014-12-09 21:02 - 2014-09-20 15:26 - 00000000 ___SD () C:\Windows\system32\CompatTel

2014-12-09 21:02 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\sr-Latn-RS

2014-12-09 21:02 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\sr-Latn-CS

2014-12-09 21:01 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\PolicyDefinitions

2014-12-09 19:14 - 2014-09-20 10:56 - 00000000 ____D () C:\Windows\system32\MRT

2014-12-09 19:14 - 2014-08-07 18:54 - 00000000 ____D () C:\ProgramData\Microsoft Help

2014-12-09 19:06 - 2014-09-20 10:56 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

2014-12-09 13:23 - 2014-10-24 18:33 - 00003718 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater

2014-12-09 08:59 - 2014-09-23 20:20 - 00159232 ___SH () C:\Users\Lisa\Desktop\Thumbs.db

2014-12-06 13:32 - 2014-11-15 17:23 - 00000000 ____D () C:\Users\Lisa\Downloads\Amish Friendship Bread Starter Recipe - Allrecipes.com_files

2014-12-06 13:32 - 2014-09-23 20:18 - 00000000 ____D () C:\Users\Lisa\Downloads\New folder

2014-12-06 13:10 - 2014-08-06 20:21 - 00000000 ____D () C:\ProgramData\CyberLink

2014-12-06 12:53 - 2013-08-22 09:44 - 00482536 _____ () C:\Windows\system32\FNTCACHE.DAT

2014-11-23 20:52 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\LiveKernelReports

Some content of TEMP:

====================

C:\Users\Lisa\AppData\Local\Temp\APNSetup.exe

C:\Users\Lisa\AppData\Local\Temp\COMAP.EXE

C:\Users\Lisa\AppData\Local\Temp\ff6609_setup.exe

C:\Users\Lisa\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe

C:\Users\Lisa\AppData\Local\Temp\OptimizerPro.exe

C:\Users\Lisa\AppData\Local\Temp\System.Data.SQLite.dll

C:\Users\Lisa\AppData\Local\Temp\System.Data.SQLite32e7235c-fe5d-47c4-8c9f-9ee43a02799c.dll

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed

C:\Windows\System32\wininit.exe => File is digitally signed

C:\Windows\explorer.exe => File is digitally signed

C:\Windows\SysWOW64\explorer.exe => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\SysWOW64\svchost.exe => File is digitally signed

C:\Windows\System32\services.exe => File is digitally signed

C:\Windows\System32\User32.dll => File is digitally signed

C:\Windows\SysWOW64\User32.dll => File is digitally signed

C:\Windows\System32\userinit.exe => File is digitally signed

C:\Windows\SysWOW64\userinit.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-12-10 09:40

==================== End Of Log ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 22-12-2014 01

Ran by Lisa at 2014-12-22 19:34:46

Running from C:\Users\Lisa\Downloads

Boot Mode: Normal

==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)

Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)

Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)

Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)

AMD Catalyst Install Manager (HKLM\...\{7536C341-2F7D-EFE6-F521-DEBE68B025C5}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)

Blackboard Collaborate Launcher (HKLM-x32\...\{7D82D616-8BD8-4BE3-B19C-C4BC772E8426}) (Version: 1.2.0.0 - Blackboard)

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)

CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3303 - CyberLink Corp.)

CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3416 - CyberLink Corp.)

CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3.3709 - CyberLink Corp.)

CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.3.3907 - CyberLink Corp.)

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden

Elite Unzip (HKLM-x32\...\Elite Unzip) (Version: 1.1.7640.260 - Mindspark Interactive Network) <==== ATTENTION

Energy Star (HKLM\...\{465CA2B6-98AF-4E77-BE22-A908C34BB9EC}) (Version: 1.0.9 - Hewlett-Packard Company)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

grillaprice (HKLM-x32\...\grillaprice) (Version: - )

Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden

HP Documentation (HKLM-x32\...\{F29E3AA8-CF19-4452-92B7-F1FE31CD11C5}) (Version: 1.1.0.0 - Hewlett-Packard)

HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7372.4698 - Hewlett-Packard)

HP Support Assistant (HKLM-x32\...\{8C696B4B-6AB1-44BC-9416-96EAC474CABE}) (Version: 7.5.2.12 - Hewlett-Packard Company)

HP System Event Utility (HKLM-x32\...\{C78E8F51-3EAD-4F0C-83F0-EF371075E0B4}) (Version: 1.0.10 - Hewlett-Packard Company)

HP Utility Center (HKLM\...\{891A1782-8B20-4403-8383-458962525926}) (Version: 2.3.4 - Hewlett-Packard Company)

HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)

Java 7 Update 67 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417067FF}) (Version: 7.0.670 - Oracle)

Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)

Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden

Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 32.0.3 - Mozilla)

OEM Application Profile (HKLM-x32\...\{315F1A48-D883-B234-7C79-15873574ACC1}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)

Online Vault (HKLM-x32\...\{FE60B87C-63A2-4A45-AC06-FFEFD5DB7846}_is1) (Version: - Crawler, LLC)

Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.232 - Qualcomm Atheros)

Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)

Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.29075 - Realtek Semiconductor Corp.)

Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 8.24.1218.2013 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7164 - Realtek Semiconductor Corp.)

Revo Uninstaller Pro 3.0.8 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.8 - VS Revo Group, Ltd.)

Search App by Ask (HKLM-x32\...\{4F524A2D-5350-4500-76A7-A758B70C1500}) (Version: 12.21.0.114 - APN, LLC) <==== ATTENTION

Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version: - Microsoft)

Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (Version: - Microsoft) Hidden

SiteRanker (HKLM-x32\...\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}_is1) (Version: 1.0.0.139 - Crawler, LLC) <==== ATTENTION

swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 18.0.4.0 - Synaptics Incorporated)

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)

WowCoouapaon (HKLM-x32\...\{1B8A71D1-31D4-EE6A-C32F-836E0BFFA6D3}) (Version: - WowCoupon) <==== ATTENTION

Zoom (HKU\S-1-5-21-746983125-3766845642-939562213-1002\...\ZoomUMX) (Version: 3.0 - Zoom Video Communications, Inc.)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

==================== Restore Points =========================

26-11-2014 11:07:28 Scheduled Checkpoint

06-12-2014 16:29:04 Scheduled Checkpoint

09-12-2014 18:54:34 Windows Update

13-12-2014 11:19:44 Windows Update

19-12-2014 08:14:46 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {014485B2-1EA6-4E87-9154-FF660C4F9621} - \RocketTab No Task File <==== ATTENTION

Task: {08CDD6D7-C5B2-455A-9B90-FD255877E9F3} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2014-01-13] (Hewlett-Packard Company)

Task: {32B7BD58-CFB3-47AF-8670-8DEF4E57EE19} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Tuneup => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2014-01-13] (Hewlett-Packard Company)

Task: {4129FE01-8AC1-411D-A304-CFDF31D5261F} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-09-24] (Google Inc.)

Task: {6A490F10-E0F8-410E-B158-75B8967D2066} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)

Task: {6AC696E1-0464-42B3-9371-4D05B7B52790} - System32\Tasks\YCMServiceAgent => C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe [2014-03-07] (CyberLink Corp.)

Task: {6F57C429-85B1-4382-B5FA-A0A14DD704C6} - System32\Tasks\HPCeeScheduleForLisa => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)

Task: {774E5B5D-5FD2-45B9-AAA7-3D3A78C0E5C1} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc

Task: {9957469B-6F92-4A89-ABAF-7D8760B1DBBE} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-09] (Adobe Systems Incorporated)

Task: {9C7C1698-1DD7-4100-827F-4DE3BD5C4F6A} - System32\Tasks\ProPCCleaner_Start => C:\Program Files (x86)\Pro PC Cleaner\ProPCCleaner.exe

Task: {A4A82D4B-87D8-4D3B-A8A9-BD615ABACE11} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-09-24] (Google Inc.)

Task: {AF717423-41F5-4595-A305-9952918370EB} - \RocketTab Update Task No Task File <==== ATTENTION

Task: {B068702F-05AF-4627-BA65-E7FFD7FBAA4B} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-08-05] (CyberLink)

Task: {BB57F593-8C3B-454C-A738-0E204E836FAF} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2013-12-13] (Synaptics Incorporated)

Task: {CBB34D68-D156-4F3B-BE52-BAA8523903DC} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2014-01-13] (Hewlett-Packard Company)

Task: {D686EAFB-DCFB-4F49-873B-6D4B8A87DEE9} - \Advanced-System Protector_startup No Task File <==== ATTENTION

Task: {E057D60A-64DE-4078-9367-21F2C13F31C3} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-12] (CyberLink Corp.)

Task: {E46AAE83-1635-4384-B930-917A8AE4F619} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2014-12-09] (Microsoft Corporation)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\HPCeeScheduleForLisa.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe

==================== Loaded Modules (whitelisted) =============

2014-04-17 17:38 - 2014-04-17 17:38 - 00140288 _____ () C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe

2014-04-17 17:37 - 2014-04-17 17:37 - 00127488 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Container.Wlan.dll

2013-09-04 23:17 - 2013-09-04 23:17 - 04300456 _____ () C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF

2010-10-20 17:23 - 2010-10-20 17:23 - 08801632 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll

2014-08-06 20:26 - 2013-08-05 02:49 - 00627672 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll

2013-08-05 17:48 - 2013-08-05 17:48 - 00016856 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Users\Lisa\OneDrive:ms-properties

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-746983125-3766845642-939562213-1002\...\StartupApproved\Run: => "RebateInformer"

========================= Accounts: ==========================

Administrator (S-1-5-21-746983125-3766845642-939562213-500 - Administrator - Disabled)

Guest (S-1-5-21-746983125-3766845642-939562213-501 - Limited - Disabled)

HomeGroupUser$ (S-1-5-21-746983125-3766845642-939562213-1004 - Limited - Enabled)

Lisa (S-1-5-21-746983125-3766845642-939562213-1002 - Administrator - Enabled) => C:\Users\Lisa

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:

==================

Error: (12/22/2014 06:59:23 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3

Faulting module name: chrome.dll, version: 39.0.2171.95, time stamp: 0x54823ff4

Exception code: 0x80000003

Fault offset: 0x004fd39c

Faulting process id: 0x31ac

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Faulting package full name: chrome.exe4

Faulting package-relative application ID: chrome.exe5

Error: (12/22/2014 06:41:47 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3

Faulting module name: chrome.dll, version: 39.0.2171.95, time stamp: 0x54823ff4

Exception code: 0x80000003

Fault offset: 0x004fd39c

Faulting process id: 0x48a0

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Faulting package full name: chrome.exe4

Faulting package-relative application ID: chrome.exe5

Error: (12/19/2014 10:53:14 AM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3

Faulting module name: chrome.dll, version: 39.0.2171.95, time stamp: 0x54823ff4

Exception code: 0x80000003

Fault offset: 0x004fd39c

Faulting process id: 0x1240

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Faulting package full name: chrome.exe4

Faulting package-relative application ID: chrome.exe5

Error: (12/19/2014 09:23:22 AM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1815422

Error: (12/19/2014 09:23:22 AM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1815422

Error: (12/19/2014 09:23:22 AM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/19/2014 08:18:30 AM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3

Faulting module name: chrome.dll, version: 39.0.2171.95, time stamp: 0x54823ff4

Exception code: 0x80000003

Fault offset: 0x004fd39c

Faulting process id: 0x1adc

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Faulting package full name: chrome.exe4

Faulting package-relative application ID: chrome.exe5

Error: (12/18/2014 11:46:57 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3

Faulting module name: chrome.dll, version: 39.0.2171.95, time stamp: 0x54823ff4

Exception code: 0x80000003

Fault offset: 0x004fd39c

Faulting process id: 0xe84

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Faulting package full name: chrome.exe4

Faulting package-relative application ID: chrome.exe5

Error: (12/18/2014 11:18:20 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3

Faulting module name: chrome.dll, version: 39.0.2171.95, time stamp: 0x54823ff4

Exception code: 0x80000003

Fault offset: 0x004fd39c

Faulting process id: 0x2530

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Faulting package full name: chrome.exe4

Faulting package-relative application ID: chrome.exe5

Error: (12/18/2014 10:02:46 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3

Faulting module name: chrome.dll, version: 39.0.2171.95, time stamp: 0x54823ff4

Exception code: 0x80000003

Fault offset: 0x004fd39c

Faulting process id: 0x1988

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Faulting package full name: chrome.exe4

Faulting package-relative application ID: chrome.exe5

System errors:

=============

Error: (12/19/2014 02:34:02 PM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/19/2014 02:34:02 PM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/19/2014 00:33:36 PM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/19/2014 00:33:36 PM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/19/2014 11:34:24 AM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/19/2014 11:34:24 AM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/19/2014 11:05:42 AM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/19/2014 11:05:42 AM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/19/2014 10:45:24 AM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/19/2014 10:45:24 AM) (Source: DCOM) (EventID: 10016) (User: LISASPC)

Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}LisaspcLisaS-1-5-21-746983125-3766845642-939562213-1002LocalHost (Using LRPC)UnavailableUnavailable

Microsoft Office Sessions:

=========================

Error: (12/22/2014 06:59:23 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: chrome.exe39.0.2171.95548243f3chrome.dll39.0.2171.9554823ff480000003004fd39c31ac01d01e4294076d86C:\program files (x86)\google\chrome\application\chrome.exeC:\program files (x86)\google\chrome\application\39.0.2171.95\chrome.dll8cb47c77-8a36-11e4-8281-f8a963896c5e

Error: (12/22/2014 06:41:47 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: chrome.exe39.0.2171.95548243f3chrome.dll39.0.2171.9554823ff480000003004fd39c48a001d01e401d3629c9C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\chrome.dll176ad1bb-8a34-11e4-8281-f8a963896c5e

Error: (12/19/2014 10:53:14 AM) (Source: Application Error) (EventID: 1000) (User: )

Description: chrome.exe39.0.2171.95548243f3chrome.dll39.0.2171.9554823ff480000003004fd39c124001d01ba29c08658dC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\chrome.dll23632d78-8797-11e4-8281-f8a963896c5e

Error: (12/19/2014 09:23:22 AM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1815422

Error: (12/19/2014 09:23:22 AM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1815422

Error: (12/19/2014 09:23:22 AM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/19/2014 08:18:30 AM) (Source: Application Error) (EventID: 1000) (User: )

Description: chrome.exe39.0.2171.95548243f3chrome.dll39.0.2171.9554823ff480000003004fd39c1adc01d01b8d5f050249C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\chrome.dll85d9cbd6-8781-11e4-8281-f8a963896c5e

Error: (12/18/2014 11:46:57 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: chrome.exe39.0.2171.95548243f3chrome.dll39.0.2171.9554823ff480000003004fd39ce8401d01b4611ca4f80C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\chrome.dll0f5ca986-873a-11e4-8281-f8a963896c5e

Error: (12/18/2014 11:18:20 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: chrome.exe39.0.2171.95548243f3chrome.dll39.0.2171.9554823ff480000003004fd39c253001d01b42050fadb3C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\chrome.dll10513357-8736-11e4-827e-18cf5e333832

Error: (12/18/2014 10:02:46 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: chrome.exe39.0.2171.95548243f3chrome.dll39.0.2171.9554823ff480000003004fd39c198801d01b3759ff6058C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\chrome.dll819fa626-872b-11e4-827e-18cf5e333832

CodeIntegrity Errors:

===================================

Date: 2014-12-19 10:47:16.241

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-12-19 10:47:15.693

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-12-18 16:19:33.601

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-12-18 15:13:13.125

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-12-18 15:13:12.846

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-12-18 15:13:12.496

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-12-18 15:13:12.205

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-12-17 15:23:46.142

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-12-17 15:23:45.789

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-12-12 09:54:07.325

Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

==================== Memory info ===========================

Processor: AMD A4-6210 APU with AMD Radeon R3 Graphics

Percentage of memory in use: 37%

Total physical RAM: 3545.08 MB

Available physical RAM: 2206.16 MB

Total Pagefile: 4697.08 MB

Available Pagefile: 3253.96 MB

Total Virtual: 131072 MB

Available Virtual: 131071.8 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:465.76 GB) (Free:427.76 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

==================== MBR & Partition Table ==================

========================================================

Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: FB124078)

Partition 1: (Active) - (Size=465.8 GB) - (Type=07 NTFS)

==================== End Of Log ============================

AdvancedSetup · December 29, 2014

Hello and :welcome:

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
If the log is too large then you can use attachments by clicking on the More Reply Options button.
Please enable your system to show hidden files: How to see hidden files in Windows
Make sure you're subscribed to this topic:
- Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
You can check here if you're not sure if your computer is 32-bit or 64-bit
Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
When we are done, I'll give you instructions on how to cleanup all the tools and logs
Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
Your topic will be closed if you haven't replied within 3 days
(If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1
Link 2

On Windows XP double-click on the Rkill desktop icon to run the tool.
On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

Please download ERUNT from one of the following links: Link1 | Link2 | Link3
ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
Double click on erunt-setup.exe to Install ERUNT by following the prompts.
NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
Choose a location for the backup.
- Note: the default location is C:\Windows\ERDNT which is acceptable.
Make sure that at least the first two check boxes are selected.
Click on OK
Then click on YES to create the folder.
Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 02
Please run a Threat Scan with MBAM. If you're unable to run or complete the scan as shown below please see the following: MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

STEP 03
Please go into Control Panel, Program Add/Remove and uninstall the following software
Pro PC Cleaner

STEP 03a
Please go into Control Panel, Add/Remove and uninstall ALL versions of Java and then run the following.

Please download JavaRa-1.16 and save it to your computer.

Double click to open the zip file and then select all and choose Copy.
Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
Quit all browsers and other running applications.
Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
From the drop-down menu, choose English and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location and post it in your next reply.

Next:

Please Run TFC by OldTimer to clear temporary files:

Download TFC from here and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Close any open programs and Internet browsers.
Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
Please be patient as clearing out temp files may take a while.
Once it completes you may be prompted to restart your computer, please do so.
Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

STEP 03b
Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

fujimo · December 30, 2014

Ron,

Thank you for the help, below are the files you requested and PC CLeaner was not in the program remove list.

Thanks

Rkill 2.6.9 by Lawrence Abrams (Grinler)

http://www.amazon.co...s={searchTerms}

SearchScopes: HKLM-x32 -> {D262E043-5C03-4F7C-9174-4D71F95003F2} URL = http://www.amazon.co...s={searchTerms}

SearchScopes: HKU\S-1-5-21-746983125-3766845642-939562213-1002 -> DefaultScope {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL =

SearchScopes: HKU\S-1-5-21-746983125-3766845642-939562213-1002 -> {80c554b9-c7f8-4a21-9471-06d606da78a2} URL = http://www.bing.com/...=MSSEDF&pc=MSE1

SearchScopes: HKU\S-1-5-21-746983125-3766845642-939562213-1002 -> {D262E043-5C03-4F7C-9174-4D71F95003F2} URL = http://www.amazon.co...s={searchTerms}

BHO: No Name -> {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} -> C:\Program Files (x86)\SiteRanker\SiteR64.dll (Crawler, LLC)

BHO: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

BHO-x32: No Name -> {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} -> C:\Program Files (x86)\SiteRanker\SiteRank.dll (Crawler, LLC)

BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)