Jump to content
Due to inclement weather in Southwest Florida, our Clearwater support team is offline. Our other offices are available to assist you, however their responses may be delayed. We appreciate your patience and understanding during this time. ×

Bluetooth LWFLT Devise and Virtual Bluetooth Support Error Code 31


lmhicks101
 Share

Recommended Posts

Lately my Bluetooth LWFLT Devise and Virtual Bluetooth Support (Include Audio) have been giving me error code 31. I'm not sure how to fix it. 

 

My laptop is a Dell, Windows 8.1, 64 bit, 

 

The Bluetooth LWFLT Devise is a 

Qualcomm Atheros Communications

Version: 8.0.0.216

 

The Virtual Bluetooth Support (Include Audio) is

Qualcomm Atheros Communications

Version: 8.0.0.222

 

Any help will be appreciated.

Link to post
Share on other sites

  • Root Admin

The computer is having quite a few issues as shown by the logs. It also shows some signs of possible infection.

 

System errors:=============Error: (12/13/2014 00:58:25 AM) (Source: DCOM) (EventID: 10010) (User: WINDOW789456123)Description: Microsoft.WindowsLive.Mail.AppXj3e9v0xw9sf8t58nqr15tqqb2yq4zsfg.mcaError: (12/13/2014 00:58:25 AM) (Source: DCOM) (EventID: 10010) (User: WINDOW789456123)Description: Microsoft.WindowsLive.Mail.AppXj3e9v0xw9sf8t58nqr15tqqb2yq4zsfg.mcaError: (12/11/2014 11:42:48 PM) (Source: DCOM) (EventID: 10010) (User: WINDOW789456123)Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}Error: (12/11/2014 11:42:48 PM) (Source: DCOM) (EventID: 10010) (User: WINDOW789456123)Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}Error: (12/11/2014 11:40:59 PM) (Source: Service Control Manager) (EventID: 7023) (User: )Description: The BlueStacks Android Service service terminated with the following error:%%1064Error: (12/11/2014 11:28:45 PM) (Source: Service Control Manager) (EventID: 7000) (User: )Description: The Steam Client Service service failed to start due to the following error:%%1053Error: (12/11/2014 11:28:45 PM) (Source: Service Control Manager) (EventID: 7009) (User: )Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.Error: (12/11/2014 11:28:42 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 70. The Windows SChannel error state is 105.Error: (12/11/2014 09:28:41 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)Description: Installation Failure: Windows failed to install the following update with error 0x800f0923: Cumulative Security Update for Internet Explorer 11 for Windows 8.1 for x64-based Systems (KB3008923).Error: (12/11/2014 09:28:39 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)Description: Installation Failure: Windows failed to install the following update with error 0x800f0923: Security Update for Windows 8.1 for x64-based Systems (KB3013126).

 

 

Personally I would recommend cleaning the computer from infection and then worrying about the Bluetooth

 

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.
 

Cheers

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.