Ran program--need more help

[kenscomp]

Hi,  I just ran your program to get rid of a lot of malware but I still am having trouble getting rid of it. I am enclosing the logs of this process for your help.  Thanks for your kind help!

12.11malbytesprotectionlog.txt

12.11malbytesscanlog.txt

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
• Please attach all report using button below. Doing this, you make it easier for me to analyze and fix your problem.
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

 

 

 

Download Malwarebytes Anti-Rootkit to your desktop.

• Double-click the icon to start the tool.
• It will ask you where to extract it, then it will start.
• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
• Click in the introduction screen "next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".
• When the scan is finished and no malware has been found select "Exit".
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
• Open the MBAR folder and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"

 

 

 

Scan with Farbar Recovery Scan Tool
 
Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[kenscomp]

I downloaded the tool you first mentioned and when I try to install it I get this message: error:  This version of Malwarebytes Anti- rootkit requries you to completely exit the Malwarebytes Antimalware application to continue. As far as I cantell I have exited it already--but I still get this message everytime..

[TwinHeadedEagle]

You need to exit it in your tray. Right click on MalwareBytes icon and press exit.

[kenscomp]

ok, thanks. I did that and ran the scan. It said no malware was found, so should I go to the next part?

[TwinHeadedEagle]

Correct.

[kenscomp]

system-log:

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 11.0.9600.17501

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.194000 GHz

Memory total: 3179876352, free: 1860505600

Downloaded database version: v2014.12.13.05

Downloaded database version: v2014.12.08.03

Downloaded database version: v2014.12.06.01

Initializing...

======================

This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.08.2.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 11.0.9600.17501

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.194000 GHz

Memory total: 3179876352, free: 1932406784

Downloaded database version: v2014.12.13.05

Downloaded database version: v2014.12.08.03

Downloaded database version: v2014.12.06.01

Initializing...

======================

This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.08.2.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 11.0.9600.17501

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.194000 GHz

Memory total: 3179876352, free: 1871077376

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.08.2.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 11.0.9600.17501

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.194000 GHz

Memory total: 3179876352, free: 1911705600

Downloaded database version: v2014.12.14.01

Downloaded database version: v2014.12.08.03

Downloaded database version: v2014.12.06.01

Initializing...

======================

This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.

Initializing...

======================

This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.08.2.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 11.0.9600.17501

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.194000 GHz

Memory total: 3179876352, free: 2274467840

Downloaded database version: v2014.12.14.01

Downloaded database version: v2014.12.08.03

Downloaded database version: v2014.12.06.01

Initializing...

======================

------------ Kernel report ------------

12/13/2014 17:03:36

------------ Loaded modules -----------

\SystemRoot\system32\ntkrnlpa.exe

\SystemRoot\system32\halmacpi.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\BOOTVID.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\system32\drivers\pciide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\vmbus.sys

\SystemRoot\system32\drivers\winhv.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\DRIVERS\disk.sys

\SystemRoot\system32\DRIVERS\CLASSPNP.SYS

\SystemRoot\system32\drivers\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\System32\Drivers\funfrm.SYS

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\igdkmd32.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\bcmwl6.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\b57nd60x.sys

\SystemRoot\system32\DRIVERS\AcpiVpc.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\drivers\i8042prt.sys

\SystemRoot\system32\drivers\mouclass.sys

\SystemRoot\system32\drivers\kbdclass.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\wacdrvnt.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_atapi.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\drivers\spsys.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

\Windows\System32\rpcrt4.dll

\Windows\System32\ws2_32.dll

\Windows\System32\shell32.dll

\Windows\System32\urlmon.dll

\Windows\System32\difxapi.dll

\Windows\System32\Wldap32.dll

\Windows\System32\shlwapi.dll

\Windows\System32\imm32.dll

\Windows\System32\setupapi.dll

\Windows\System32\user32.dll

\Windows\System32\sechost.dll

\Windows\System32\comdlg32.dll

\Windows\System32\advapi32.dll

\Windows\System32\normaliz.dll

\Windows\System32\kernel32.dll

\Windows\System32\ole32.dll

\Windows\System32\msctf.dll

\Windows\System32\iertutil.dll

\Windows\System32\usp10.dll

\Windows\System32\wininet.dll

\Windows\System32\nsi.dll

\Windows\System32\imagehlp.dll

\Windows\System32\psapi.dll

\Windows\System32\msvcrt.dll

\Windows\System32\clbcatq.dll

\Windows\System32\lpk.dll

\Windows\System32\gdi32.dll

\Windows\System32\oleaut32.dll

\Windows\System32\devobj.dll

\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll

\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll

\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll

\Windows\System32\comctl32.dll

\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll

\Windows\System32\userenv.dll

\Windows\System32\wintrust.dll

\Windows\System32\KernelBase.dll

----------- End -----------

Done!

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xffffffff85d47030

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\

Lower Device Object: 0xffffffff84f98610

Lower Device Driver Name: \Driver\atapi\

<<<2>>>

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xffffffff85d47030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff85d47d10, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff85d47030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xffffffff84f98610, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

Done!

Drive 0

This is a System drive

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 11F2341E

Partition information:

Partition 0 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 63 Numsec = 23149602

Partition 1 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 23149665 Numsec = 465242400

Partition file system is NTFS

Partition is bootable

Partition 2 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 250059350016 bytes

Sector size: 512 bytes

Done!

Scan finished

=======================================

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-23149665-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...

Removal finished

mbar log-12-13-14

Malwarebytes Anti-Rootkit BETA 1.08.2.1001

www.malwarebytes.org

Database version: v2014.12.14.01

Windows 7 Service Pack 1 x86 NTFS

Internet Explorer 11.0.9600.17501

user :: USER-PC [administrator]

12/13/2014 5:03:47 PM

mbar-log-2014-12-13 (17-03-47).txt

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled:

Objects scanned: 296877

Time elapsed: 9 minute(s), 44 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

Physical Sectors Detected: 0

(No malicious items detected)

(end)

[kenscomp]

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 14-12-2014 01

Ran by user at 2014-12-14 19:49:44

Running from C:\Users\user\Downloads

Boot Mode: Normal

==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)

Adobe Reader 9.5.0 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.0 - Adobe Systems Incorporated)

Amazon Kindle (HKU\S-1-5-21-3085755853-4123579755-914401849-1001\...\Amazon Kindle) (Version: - Amazon)

Canon PowerShot SX50 HS Camera User Guide (HKLM\...\CameraUserGuide-PSSX50HS) (Version: 1.0.0.1 - Canon Inc.)

Canon Utilities CameraWindow DC 8 (HKLM\...\CameraWindowDC) (Version: 8.9.0.4 - Canon Inc.)

Canon Utilities Digital Photo Professional (HKLM\...\Digital Photo Professional) (Version: 3.12.20.0 - Canon Inc.)

EasyCapture (HKLM\...\EasyCapture3.0) (Version: - Lenovo)

e-Sword (HKLM\...\{294B365B-32EF-49EE-99B3-A00558DC76E5}) (Version: 10.02.0001 - Rick Meyers)

Google Chrome (HKLM\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)

Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)

Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)

Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

Nikon Message Center 2 (HKLM\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.1.0 - Nikon)

Nikon Movie Editor (HKLM\...\{5CAD3393-EEC0-44CE-9F93-BCAA365B77FB}) (Version: 2.7.0 - Nikon)

Picture Control Utility (HKLM\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.4.10 - Nikon)

theWord (HKLM\...\The Word) (Version: 4.0.0.1342 - Costas Stergiou)

Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)

ViewNX 2 (HKLM\...\{E64C137C-D0B7-467A-B47F-460AAB30F0A3}) (Version: 2.7.2 - Nikon)

Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{00B7E0AB-817A-44AD-A04B-D1148D524136}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{7C6E29BC-8B8B-4C3D-859E-AF6CD158BE0F}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C0-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C1-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C2-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C3-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C4-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C5-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C6-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C8-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C9-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969CA-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969D6-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

==================== Restore Points =========================

27-11-2014 08:00:06 Scheduled Checkpoint

04-12-2014 15:58:02 Scheduled Checkpoint

04-12-2014 17:49:07 AA11

05-12-2014 03:48:00 Restore Operation

05-12-2014 11:00:15 Windows Update

10-12-2014 11:00:23 Windows Update

14-12-2014 11:00:14 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 18:04 - 2009-06-10 13:39 - 00000824 ____N C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {01292265-92C4-4E42-85F2-F2CB6F4539A8} - \Desk 365 RunAsStdUser No Task File <==== ATTENTION

Task: {08F26860-1F53-48B3-A480-9CB486CE57C7} - \Dealply No Task File <==== ATTENTION

Task: {AC936E3F-CF4C-4779-80DF-7E840AD86966} - System32\Tasks\0414bUpdateInfo => C:\ProgramData\Avg_Update_0414b\0414b_AVG-Secure-Search-Update.exe

Task: {B32AF472-616B-455C-B550-4A813D01DF07} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-24] (Google Inc.)

Task: {CCCBA556-9292-408C-AC96-46C963936F29} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-24] (Google Inc.)

Task: {E2F9912E-EE97-4767-9567-7B2271A67418} - System32\Tasks\Adobe online update program => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2012-01-02] (Adobe Systems Incorporated)

Task: {EEE04ECB-ACEE-4C2F-B9F5-10B0263A204B} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-10] (Adobe Systems Incorporated)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2013-11-29 18:07 - 2013-06-11 05:41 - 00546542 _____ () C:\Windows\system32\wacsvc.exe

2012-10-18 05:27 - 2012-10-18 05:27 - 04386816 _____ () C:\Program Files\OtShot\otshot.exe

2014-12-11 19:39 - 2014-12-05 17:50 - 01077064 _____ () C:\Program Files\Google\Chrome\Application\39.0.2171.95\libglesv2.dll

2014-12-11 19:39 - 2014-12-05 17:50 - 00211272 _____ () C:\Program Files\Google\Chrome\Application\39.0.2171.95\libegl.dll

2014-12-11 19:39 - 2014-12-05 17:50 - 09009480 _____ () C:\Program Files\Google\Chrome\Application\39.0.2171.95\pdf.dll

2014-12-11 19:39 - 2014-12-05 17:50 - 01677128 _____ () C:\Program Files\Google\Chrome\Application\39.0.2171.95\ffmpegsumo.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

========================= Accounts: ==========================

Administrator (S-1-5-21-3085755853-4123579755-914401849-500 - Administrator - Disabled)

Guest (S-1-5-21-3085755853-4123579755-914401849-501 - Limited - Disabled)

HomeGroupUser$ (S-1-5-21-3085755853-4123579755-914401849-1002 - Limited - Enabled)

user (S-1-5-21-3085755853-4123579755-914401849-1001 - Administrator - Enabled) => C:\Users\user

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:

==================

Error: (12/04/2014 07:07:28 PM) (Source: Software Protection Platform Service) (EventID: 8208) (User: )

Description: Acquisition of genuine ticket failed (hr=0xC004C4A2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f

Error: (12/04/2014 07:07:28 PM) (Source: Software Protection Platform Service) (EventID: 8209) (User: )

Description: Genuine state set to non-genuine (0x00000000) for application Id 55c92734-d682-4d71-983e-d6ec3f16059f

Error: (12/04/2014 07:06:13 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 38.0.2125.104, time stamp: 0x5437298b

Faulting module name: chrome.dll, version: 38.0.2125.104, time stamp: 0x543726b0

Exception code: 0x80000003

Fault offset: 0x004d2f1f

Faulting process id: 0x268

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Error: (12/04/2014 07:05:55 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 38.0.2125.104, time stamp: 0x5437298b

Faulting module name: chrome.dll, version: 38.0.2125.104, time stamp: 0x543726b0

Exception code: 0x80000003

Fault offset: 0x004d2f1f

Faulting process id: 0x3dc

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Error: (11/08/2014 02:07:01 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: gimp-2.8.exe, version: 2.8.14.0, time stamp: 0x00000000

Faulting module name: libpixman-1-0.dll, version: 0.0.0.0, time stamp: 0x0072a5f0

Exception code: 0xc0000005

Fault offset: 0x00084b3b

Faulting process id: 0x1290

Faulting application start time: 0xgimp-2.8.exe0

Faulting application path: gimp-2.8.exe1

Faulting module path: gimp-2.8.exe2

Report Id: gimp-2.8.exe3

Error: (11/08/2014 02:05:13 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: gimp-2.8.exe, version: 2.8.14.0, time stamp: 0x00000000

Faulting module name: libpixman-1-0.dll, version: 0.0.0.0, time stamp: 0x0072a5f0

Exception code: 0xc0000005

Fault offset: 0x00084b3b

Faulting process id: 0x2e14

Faulting application start time: 0xgimp-2.8.exe0

Faulting application path: gimp-2.8.exe1

Faulting module path: gimp-2.8.exe2

Report Id: gimp-2.8.exe3

Error: (11/03/2014 05:50:19 PM) (Source: Software Protection Platform Service) (EventID: 8208) (User: )

Description: Acquisition of genuine ticket failed (hr=0xC004C4A2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f

Error: (11/03/2014 05:50:19 PM) (Source: Software Protection Platform Service) (EventID: 8209) (User: )

Description: Genuine state set to non-genuine (0x00000000) for application Id 55c92734-d682-4d71-983e-d6ec3f16059f

Error: (09/12/2014 02:10:29 AM) (Source: Windows Search Service) (EventID: 3007) (User: )

Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.

Context: Application, SystemIndex Catalog

Error: (08/28/2014 06:24:36 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: GoogleUpdate.exe, version: 1.2.183.21, time stamp: 0x4b95e661

Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea91c

Exception code: 0xc0000005

Fault offset: 0x00034d60

Faulting process id: 0xe10

Faulting application start time: 0xGoogleUpdate.exe0

Faulting application path: GoogleUpdate.exe1

Faulting module path: GoogleUpdate.exe2

Report Id: GoogleUpdate.exe3

System errors:

=============

Error: (12/13/2014 04:58:18 PM) (Source: EventLog) (EventID: 6008) (User: )

Description: The previous system shutdown at 4:56:50 PM on ‎12/‎13/‎2014 was unexpected.

Error: (12/09/2014 06:32:19 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:19 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:30:43 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:30:43 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:30:43 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Microsoft Office Sessions:

=========================

==================== Memory info ===========================

Processor: Pentium® Dual-Core CPU T4400 @ 2.20GHz

Percentage of memory in use: 38%

Total physical RAM: 3032.57 MB

Available physical RAM: 1878.19 MB

Total Pagefile: 6063.42 MB

Available Pagefile: 4734.47 MB

Total Virtual: 2047.88 MB

Available Virtual: 1905.48 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:221.84 GB) (Free:148.71 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

Drive d: (RECOVERY) (Fixed) (Total:11.04 GB) (Free:5.18 GB) NTFS ==>[system with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================

Disk: 0 (MBR Code: Windows 7 or 8) (Size: 232.9 GB) (Disk ID: 11F2341E)

Partition 1: (Not Active) - (Size=11 GB) - (Type=07 NTFS)

Partition 2: (Active) - (Size=221.8 GB) - (Type=07 NTFS)

==================== End Of Log ============================

[kenscomp]

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 14-12-2014 01

Ran by user at 2014-12-14 19:49:44

Running from C:\Users\user\Downloads

Boot Mode: Normal

==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)

Adobe Reader 9.5.0 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.0 - Adobe Systems Incorporated)

Amazon Kindle (HKU\S-1-5-21-3085755853-4123579755-914401849-1001\...\Amazon Kindle) (Version: - Amazon)

Canon PowerShot SX50 HS Camera User Guide (HKLM\...\CameraUserGuide-PSSX50HS) (Version: 1.0.0.1 - Canon Inc.)

Canon Utilities CameraWindow DC 8 (HKLM\...\CameraWindowDC) (Version: 8.9.0.4 - Canon Inc.)

Canon Utilities Digital Photo Professional (HKLM\...\Digital Photo Professional) (Version: 3.12.20.0 - Canon Inc.)

EasyCapture (HKLM\...\EasyCapture3.0) (Version: - Lenovo)

e-Sword (HKLM\...\{294B365B-32EF-49EE-99B3-A00558DC76E5}) (Version: 10.02.0001 - Rick Meyers)

Google Chrome (HKLM\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)

Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)

Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)

Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

Nikon Message Center 2 (HKLM\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.1.0 - Nikon)

Nikon Movie Editor (HKLM\...\{5CAD3393-EEC0-44CE-9F93-BCAA365B77FB}) (Version: 2.7.0 - Nikon)

Picture Control Utility (HKLM\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.4.10 - Nikon)

theWord (HKLM\...\The Word) (Version: 4.0.0.1342 - Costas Stergiou)

Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)

ViewNX 2 (HKLM\...\{E64C137C-D0B7-467A-B47F-460AAB30F0A3}) (Version: 2.7.2 - Nikon)

Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{00B7E0AB-817A-44AD-A04B-D1148D524136}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{7C6E29BC-8B8B-4C3D-859E-AF6CD158BE0F}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C0-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C1-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C2-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C3-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C4-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C5-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C6-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C8-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969C9-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969CA-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-3085755853-4123579755-914401849-1001_Classes\CLSID\{88D969D6-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation)

==================== Restore Points =========================

27-11-2014 08:00:06 Scheduled Checkpoint

04-12-2014 15:58:02 Scheduled Checkpoint

04-12-2014 17:49:07 AA11

05-12-2014 03:48:00 Restore Operation

05-12-2014 11:00:15 Windows Update

10-12-2014 11:00:23 Windows Update

14-12-2014 11:00:14 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 18:04 - 2009-06-10 13:39 - 00000824 ____N C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {01292265-92C4-4E42-85F2-F2CB6F4539A8} - \Desk 365 RunAsStdUser No Task File <==== ATTENTION

Task: {08F26860-1F53-48B3-A480-9CB486CE57C7} - \Dealply No Task File <==== ATTENTION

Task: {AC936E3F-CF4C-4779-80DF-7E840AD86966} - System32\Tasks\0414bUpdateInfo => C:\ProgramData\Avg_Update_0414b\0414b_AVG-Secure-Search-Update.exe

Task: {B32AF472-616B-455C-B550-4A813D01DF07} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-24] (Google Inc.)

Task: {CCCBA556-9292-408C-AC96-46C963936F29} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-24] (Google Inc.)

Task: {E2F9912E-EE97-4767-9567-7B2271A67418} - System32\Tasks\Adobe online update program => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2012-01-02] (Adobe Systems Incorporated)

Task: {EEE04ECB-ACEE-4C2F-B9F5-10B0263A204B} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-10] (Adobe Systems Incorporated)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2013-11-29 18:07 - 2013-06-11 05:41 - 00546542 _____ () C:\Windows\system32\wacsvc.exe

2012-10-18 05:27 - 2012-10-18 05:27 - 04386816 _____ () C:\Program Files\OtShot\otshot.exe

2014-12-11 19:39 - 2014-12-05 17:50 - 01077064 _____ () C:\Program Files\Google\Chrome\Application\39.0.2171.95\libglesv2.dll

2014-12-11 19:39 - 2014-12-05 17:50 - 00211272 _____ () C:\Program Files\Google\Chrome\Application\39.0.2171.95\libegl.dll

2014-12-11 19:39 - 2014-12-05 17:50 - 09009480 _____ () C:\Program Files\Google\Chrome\Application\39.0.2171.95\pdf.dll

2014-12-11 19:39 - 2014-12-05 17:50 - 01677128 _____ () C:\Program Files\Google\Chrome\Application\39.0.2171.95\ffmpegsumo.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

========================= Accounts: ==========================

Administrator (S-1-5-21-3085755853-4123579755-914401849-500 - Administrator - Disabled)

Guest (S-1-5-21-3085755853-4123579755-914401849-501 - Limited - Disabled)

HomeGroupUser$ (S-1-5-21-3085755853-4123579755-914401849-1002 - Limited - Enabled)

user (S-1-5-21-3085755853-4123579755-914401849-1001 - Administrator - Enabled) => C:\Users\user

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:

==================

Error: (12/04/2014 07:07:28 PM) (Source: Software Protection Platform Service) (EventID: 8208) (User: )

Description: Acquisition of genuine ticket failed (hr=0xC004C4A2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f

Error: (12/04/2014 07:07:28 PM) (Source: Software Protection Platform Service) (EventID: 8209) (User: )

Description: Genuine state set to non-genuine (0x00000000) for application Id 55c92734-d682-4d71-983e-d6ec3f16059f

Error: (12/04/2014 07:06:13 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 38.0.2125.104, time stamp: 0x5437298b

Faulting module name: chrome.dll, version: 38.0.2125.104, time stamp: 0x543726b0

Exception code: 0x80000003

Fault offset: 0x004d2f1f

Faulting process id: 0x268

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Error: (12/04/2014 07:05:55 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: chrome.exe, version: 38.0.2125.104, time stamp: 0x5437298b

Faulting module name: chrome.dll, version: 38.0.2125.104, time stamp: 0x543726b0

Exception code: 0x80000003

Fault offset: 0x004d2f1f

Faulting process id: 0x3dc

Faulting application start time: 0xchrome.exe0

Faulting application path: chrome.exe1

Faulting module path: chrome.exe2

Report Id: chrome.exe3

Error: (11/08/2014 02:07:01 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: gimp-2.8.exe, version: 2.8.14.0, time stamp: 0x00000000

Faulting module name: libpixman-1-0.dll, version: 0.0.0.0, time stamp: 0x0072a5f0

Exception code: 0xc0000005

Fault offset: 0x00084b3b

Faulting process id: 0x1290

Faulting application start time: 0xgimp-2.8.exe0

Faulting application path: gimp-2.8.exe1

Faulting module path: gimp-2.8.exe2

Report Id: gimp-2.8.exe3

Error: (11/08/2014 02:05:13 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: gimp-2.8.exe, version: 2.8.14.0, time stamp: 0x00000000

Faulting module name: libpixman-1-0.dll, version: 0.0.0.0, time stamp: 0x0072a5f0

Exception code: 0xc0000005

Fault offset: 0x00084b3b

Faulting process id: 0x2e14

Faulting application start time: 0xgimp-2.8.exe0

Faulting application path: gimp-2.8.exe1

Faulting module path: gimp-2.8.exe2

Report Id: gimp-2.8.exe3

Error: (11/03/2014 05:50:19 PM) (Source: Software Protection Platform Service) (EventID: 8208) (User: )

Description: Acquisition of genuine ticket failed (hr=0xC004C4A2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f

Error: (11/03/2014 05:50:19 PM) (Source: Software Protection Platform Service) (EventID: 8209) (User: )

Description: Genuine state set to non-genuine (0x00000000) for application Id 55c92734-d682-4d71-983e-d6ec3f16059f

Error: (09/12/2014 02:10:29 AM) (Source: Windows Search Service) (EventID: 3007) (User: )

Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.

Context: Application, SystemIndex Catalog

Error: (08/28/2014 06:24:36 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: GoogleUpdate.exe, version: 1.2.183.21, time stamp: 0x4b95e661

Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea91c

Exception code: 0xc0000005

Fault offset: 0x00034d60

Faulting process id: 0xe10

Faulting application start time: 0xGoogleUpdate.exe0

Faulting application path: GoogleUpdate.exe1

Faulting module path: GoogleUpdate.exe2

Report Id: GoogleUpdate.exe3

System errors:

=============

Error: (12/13/2014 04:58:18 PM) (Source: EventLog) (EventID: 6008) (User: )

Description: The previous system shutdown at 4:56:50 PM on ‎12/‎13/‎2014 was unexpected.

Error: (12/09/2014 06:32:19 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:19 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:32:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:30:43 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:30:43 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/09/2014 06:30:43 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 10. The internal error state is 10.

Microsoft Office Sessions:

=========================

==================== Memory info ===========================

Processor: Pentium® Dual-Core CPU T4400 @ 2.20GHz

Percentage of memory in use: 38%

Total physical RAM: 3032.57 MB

Available physical RAM: 1878.19 MB

Total Pagefile: 6063.42 MB

Available Pagefile: 4734.47 MB

Total Virtual: 2047.88 MB

Available Virtual: 1905.48 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:221.84 GB) (Free:148.71 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

Drive d: (RECOVERY) (Fixed) (Total:11.04 GB) (Free:5.18 GB) NTFS ==>[system with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================

Disk: 0 (MBR Code: Windows 7 or 8) (Size: 232.9 GB) (Disk ID: 11F2341E)

Partition 1: (Not Active) - (Size=11 GB) - (Type=07 NTFS)

Partition 2: (Active) - (Size=221.8 GB) - (Type=07 NTFS)

==================== End Of Log ============================

FRST.txt

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.
 
 
 
 

Fix with AdwCleaner
 
Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Wait until the database is updated.
• Accept the Terms of use and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.

Please include the contents of that file in your reply.
 
Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

fixlist.txt

[kenscomp]

Thanks here are the files you requested:

FIXLOG:
 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 14-12-2014 01

Ran by user at 2014-12-16 13:48:12 Run:2

Running from C:\Users\user\Desktop\malwarehelp

Loaded Profile: user (Available profiles: user)

Boot Mode: Normal

 

==============================================

 

Content of fixlist:

*****************

closeprocesses:

emptytemp:

Task: {01292265-92C4-4E42-85F2-F2CB6F4539A8} - \Desk 365 RunAsStdUser No Task File <==== ATTENTION

Task: {08F26860-1F53-48B3-A480-9CB486CE57C7} - \Dealply No Task File <==== ATTENTION

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cleaninter.net/homepage.asp

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cleaninter.net/homepage.asp

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.lenovo.com

SearchScopes: HKLM -> DefaultScope {36DE1B8B-9186-498C-82F5-0218623E80AE} URL = 

SearchScopes: HKLM -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406} URL = http://dts.search.ask.com/sr?src=ieb&gct=ds&appid=592&systemid=406&apn_uid=1327053131554288&apn_dtid=BND406&o=APN10645&apn_ptnrs=AG6&q={searchTerms}

SearchScopes: HKU\S-1-5-21-3085755853-4123579755-914401849-1001 -> DefaultScope {36DE1B8B-9186-498C-82F5-0218623E80AE} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3314198&CUI=UN21926554051075331&UM=2

SearchScopes: HKU\S-1-5-21-3085755853-4123579755-914401849-1001 -> {36DE1B8B-9186-498C-82F5-0218623E80AE} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3314198&CUI=UN21926554051075331&UM=2

SearchScopes: HKU\S-1-5-21-3085755853-4123579755-914401849-1001 -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406} URL = http://dts.search.ask.com/sr?src=ieb&gct=ds&appid=592&systemid=406&apn_uid=1327053131554288&apn_dtid=BND406&o=APN10645&apn_ptnrs=AG6&q={searchTerms}

CHR HomePage: Default -> hxxp://groovorio.com/?f=1&a=grv_tight3_14_33&cd=2XzuyEtN2Y1L1QzutD0CyCtDyByCzy0FtCtByD0BtCtBzyyCtN0D0Tzu0StCtDyCyCtN1L2XzutAtFyCtFtCtDtFtDtN1L1Czu2Z1L1N1M2Z1VtCyE1VtCzztN1L1G1B1V1N2Y1L1Qzu2StA0ByByB0Ezyzz0AtGyEyEtAyCtGzy0EtC0CtGtA0E0C0EtGyCyC0F0ByEzz0AzzyEtAyE0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyDtD0AtC0FyDtByEtG0ByE0BzytGyEtBtAtDtG0BtDtCyCtG0FyB0E0FyDzyyDtA0CtA0Ezz2Q&cr=1663871502&ir=

CHR HKLM\...\Chrome\Extension: [lpfoghbhijkkhhhcmhkobldcjhdopdgl] - C:\Users\user\AppData\Local\CRE\lpfoghbhijkkhhhcmhkobldcjhdopdgl.crx [Not Found]

CHR HKLM\...\Chrome\Extension: [ngnbnjofdpcgbnmepgnjdhdojjleplne] - C:\Users\user\AppData\Local\CRE\ngnbnjofdpcgbnmepgnjdhdojjleplne.crx [2013-08-29]

CHR HKU\S-1-5-21-3085755853-4123579755-914401849-1001\...\Chrome\Extension: [lpfoghbhijkkhhhcmhkobldcjhdopdgl] - C:\Users\user\AppData\Local\CRE\lpfoghbhijkkhhhcmhkobldcjhdopdgl.crx [Not Found]

CHR HKU\S-1-5-21-3085755853-4123579755-914401849-1001\...\Chrome\Extension: [ngnbnjofdpcgbnmepgnjdhdojjleplne] - C:\Users\user\AppData\Local\CRE\ngnbnjofdpcgbnmepgnjdhdojjleplne.crx [2013-08-29]

S3 esgiguard; \??\C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [X]

S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]

S3 tsusbhub; system32\drivers\tsusbhub.sys [X]

S3 VGPU; System32\drivers\rdvgkmd.sys [X]

 

*****************

 

Processes closed successfully.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{01292265-92C4-4E42-85F2-F2CB6F4539A8}" => Key not found.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Desk 365 RunAsStdUser" => Key not found.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{08F26860-1F53-48B3-A480-9CB486CE57C7}" => Key not found.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Dealply" => Key not found.

"HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key not found.

HKLM\Software\\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\Software\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => Value was restored successfully.

HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.

"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}" => Key not found.

"HKCR\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}" => Key not found.

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.

"HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{36DE1B8B-9186-498C-82F5-0218623E80AE}" => Key not found.

"HKCR\CLSID\{36DE1B8B-9186-498C-82F5-0218623E80AE}" => Key not found.

"HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}" => Key not found.

"HKCR\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}" => Key not found.

Chrome HomePage not detected.

"HKLM\SOFTWARE\Google\Chrome\Extensions\lpfoghbhijkkhhhcmhkobldcjhdopdgl" => Key not found.

"HKLM\SOFTWARE\Google\Chrome\Extensions\ngnbnjofdpcgbnmepgnjdhdojjleplne" => Key not found.

"C:\Users\user\AppData\Local\CRE\ngnbnjofdpcgbnmepgnjdhdojjleplne.crx" => File/Directory not found.

"HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Google\Chrome\Extensions\lpfoghbhijkkhhhcmhkobldcjhdopdgl" => Key not found.

"HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Google\Chrome\Extensions\ngnbnjofdpcgbnmepgnjdhdojjleplne" => Key not found.

"C:\Users\user\AppData\Local\CRE\ngnbnjofdpcgbnmepgnjdhdojjleplne.crx" => File/Directory not found.

esgiguard => Service not found.

Synth3dVsc => Service not found.

tsusbhub => Service not found.

VGPU => Service not found.

EmptyTemp: => Removed 18.2 MB temporary data.

 

 

The system needed a reboot. 

 

==== End of Fixlog ====

ADWCLEANER:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 14-12-2014 01

Ran by user at 2014-12-16 13:48:12 Run:2

Running from C:\Users\user\Desktop\malwarehelp

Loaded Profile: user (Available profiles: user)

Boot Mode: Normal

 

==============================================

 

Content of fixlist:

*****************

closeprocesses:

emptytemp:

Task: {01292265-92C4-4E42-85F2-F2CB6F4539A8} - \Desk 365 RunAsStdUser No Task File <==== ATTENTION

Task: {08F26860-1F53-48B3-A480-9CB486CE57C7} - \Dealply No Task File <==== ATTENTION

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cleaninter.net/homepage.asp

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cleaninter.net/homepage.asp

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.lenovo.com

SearchScopes: HKLM -> DefaultScope {36DE1B8B-9186-498C-82F5-0218623E80AE} URL = 

SearchScopes: HKLM -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406} URL = http://dts.search.ask.com/sr?src=ieb&gct=ds&appid=592&systemid=406&apn_uid=1327053131554288&apn_dtid=BND406&o=APN10645&apn_ptnrs=AG6&q={searchTerms}

SearchScopes: HKU\S-1-5-21-3085755853-4123579755-914401849-1001 -> DefaultScope {36DE1B8B-9186-498C-82F5-0218623E80AE} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3314198&CUI=UN21926554051075331&UM=2

SearchScopes: HKU\S-1-5-21-3085755853-4123579755-914401849-1001 -> {36DE1B8B-9186-498C-82F5-0218623E80AE} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3314198&CUI=UN21926554051075331&UM=2

SearchScopes: HKU\S-1-5-21-3085755853-4123579755-914401849-1001 -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406} URL = http://dts.search.ask.com/sr?src=ieb&gct=ds&appid=592&systemid=406&apn_uid=1327053131554288&apn_dtid=BND406&o=APN10645&apn_ptnrs=AG6&q={searchTerms}

CHR HomePage: Default -> hxxp://groovorio.com/?f=1&a=grv_tight3_14_33&cd=2XzuyEtN2Y1L1QzutD0CyCtDyByCzy0FtCtByD0BtCtBzyyCtN0D0Tzu0StCtDyCyCtN1L2XzutAtFyCtFtCtDtFtDtN1L1Czu2Z1L1N1M2Z1VtCyE1VtCzztN1L1G1B1V1N2Y1L1Qzu2StA0ByByB0Ezyzz0AtGyEyEtAyCtGzy0EtC0CtGtA0E0C0EtGyCyC0F0ByEzz0AzzyEtAyE0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyDtD0AtC0FyDtByEtG0ByE0BzytGyEtBtAtDtG0BtDtCyCtG0FyB0E0FyDzyyDtA0CtA0Ezz2Q&cr=1663871502&ir=

CHR HKLM\...\Chrome\Extension: [lpfoghbhijkkhhhcmhkobldcjhdopdgl] - C:\Users\user\AppData\Local\CRE\lpfoghbhijkkhhhcmhkobldcjhdopdgl.crx [Not Found]

CHR HKLM\...\Chrome\Extension: [ngnbnjofdpcgbnmepgnjdhdojjleplne] - C:\Users\user\AppData\Local\CRE\ngnbnjofdpcgbnmepgnjdhdojjleplne.crx [2013-08-29]

CHR HKU\S-1-5-21-3085755853-4123579755-914401849-1001\...\Chrome\Extension: [lpfoghbhijkkhhhcmhkobldcjhdopdgl] - C:\Users\user\AppData\Local\CRE\lpfoghbhijkkhhhcmhkobldcjhdopdgl.crx [Not Found]

CHR HKU\S-1-5-21-3085755853-4123579755-914401849-1001\...\Chrome\Extension: [ngnbnjofdpcgbnmepgnjdhdojjleplne] - C:\Users\user\AppData\Local\CRE\ngnbnjofdpcgbnmepgnjdhdojjleplne.crx [2013-08-29]

S3 esgiguard; \??\C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [X]

S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]

S3 tsusbhub; system32\drivers\tsusbhub.sys [X]

S3 VGPU; System32\drivers\rdvgkmd.sys [X]

 

*****************

 

Processes closed successfully.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{01292265-92C4-4E42-85F2-F2CB6F4539A8}" => Key not found.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Desk 365 RunAsStdUser" => Key not found.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{08F26860-1F53-48B3-A480-9CB486CE57C7}" => Key not found.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Dealply" => Key not found.

"HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key not found.

HKLM\Software\\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\Software\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => Value was restored successfully.

HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.

"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}" => Key not found.

"HKCR\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}" => Key not found.

HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.

"HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{36DE1B8B-9186-498C-82F5-0218623E80AE}" => Key not found.

"HKCR\CLSID\{36DE1B8B-9186-498C-82F5-0218623E80AE}" => Key not found.

"HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}" => Key not found.

"HKCR\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}" => Key not found.

Chrome HomePage not detected.

"HKLM\SOFTWARE\Google\Chrome\Extensions\lpfoghbhijkkhhhcmhkobldcjhdopdgl" => Key not found.

"HKLM\SOFTWARE\Google\Chrome\Extensions\ngnbnjofdpcgbnmepgnjdhdojjleplne" => Key not found.

"C:\Users\user\AppData\Local\CRE\ngnbnjofdpcgbnmepgnjdhdojjleplne.crx" => File/Directory not found.

"HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Google\Chrome\Extensions\lpfoghbhijkkhhhcmhkobldcjhdopdgl" => Key not found.

"HKU\S-1-5-21-3085755853-4123579755-914401849-1001\SOFTWARE\Google\Chrome\Extensions\ngnbnjofdpcgbnmepgnjdhdojjleplne" => Key not found.

"C:\Users\user\AppData\Local\CRE\ngnbnjofdpcgbnmepgnjdhdojjleplne.crx" => File/Directory not found.

esgiguard => Service not found.

Synth3dVsc => Service not found.

tsusbhub => Service not found.

VGPU => Service not found.

EmptyTemp: => Removed 18.2 MB temporary data.

 

 

The system needed a reboot. 

 

==== End of Fixlog ====

 

[kenscomp]

# AdwCleaner v4.105 - Report created 15/12/2014 at 21:42:36

# Updated 08/12/2014 by Xplode

# Database : 2014-12-13.4 [Live]

# Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)

# Username : user - USER-PC

# Running from : C:\Users\user\Desktop\AdwCleaner.exe

# Option : Scan

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

File Found : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage

File Found : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage

File Found : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.search.ask.com_0.localstorage

File Found : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage

File Found : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_www.superfish.com_0.localstorage

Folder Found : C:\Program Files\Common Files\337

Folder Found : C:\Program Files\Conduit

Folder Found : C:\Program Files\DealPly

Folder Found : C:\Program Files\Desk 365

Folder Found : C:\Program Files\MyPC Backup

Folder Found : C:\Program Files\otshot

Folder Found : C:\Program Files\Uninstaller

Folder Found : C:\ProgramData\Browser Manager

Folder Found : C:\ProgramData\Conduit

Folder Found : C:\ProgramData\eSafe

Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\otshot

Folder Found : C:\users\user\AppData\Local\Conduit

Folder Found : C:\users\user\AppData\Local\DefineExt

Folder Found : C:\users\user\AppData\Local\iLivid

Folder Found : C:\users\user\AppData\Local\NativeMessaging

Folder Found : C:\users\user\AppData\Local\WhiteListing

Folder Found : C:\users\user\AppData\LocalLow\Conduit

Folder Found : C:\users\user\AppData\Roaming\Desk 365

Folder Found : C:\users\user\Documents\Optimizer Pro

 

***** [ Scheduled Tasks ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}

Key Found : HKCU\Software\AppDataLow\Software\Conduit

Key Found : HKCU\Software\AppDataLow\Software\Smartbar

Key Found : HKCU\Software\AppDataLow\Software\SmartBar

Key Found : HKCU\Software\Conduit

Key Found : HKCU\Software\Define Ext

Key Found : HKCU\Software\ilivid

Key Found : HKCU\Software\InstalledThirdPartyPrograms

Key Found : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\conduit.com

Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com

Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com

Key Found : HKCU\Software\SmartBar

Key Found : HKCU\Software\Smartbar

Key Found : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}

Key Found : HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Key Found : HKLM\SOFTWARE\Conduit

Key Found : HKLM\SOFTWARE\Define Ext

Key Found : HKLM\SOFTWARE\Desksvc

Key Found : HKLM\SOFTWARE\hdcode

Key Found : HKLM\SOFTWARE\InstalledThirdPartyPrograms

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3152E1F19977892449DC968802CE8964

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\649A52D257CA5DB4EAAE8BA9EB23E467

Key Found : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\DeskSvc

Key Found : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater

Key Found : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17496

 

 

-\\ Google Chrome v39.0.2171.95

 

 

*************************

 

AdwCleaner[R0].txt - [4030 octets] - [15/12/2014 21:42:36]

 

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [4090 octets] ##########

[TwinHeadedEagle]

Good. How is your PC now?

[kenscomp]

Great!  Maybe we have a cure!?

[TwinHeadedEagle]

Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself
 
 

Recommended reading:

 
 
MUST READ - security tips:

• Computer Security - a short guide to staying safer online.

• Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:

 

 
In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.
 
Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:

 
 
TFC - to clean unneeded temporary files.
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
McShield - to prevent infections spread by removable media.
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
Adblock - to surf the web without annoying ads! 
 
 

Post-cleanup procedures:

 

 
Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report. You do not need to attach it.

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning. 
 
 
 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation: 

 

Thank you!

 
 
Stay safe,
TwinHeadedEagle  

[kenscomp]

Thank you very much your help is much appreciated.

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!