Initializing Database Failed!?

[meeshu]

Last night downloaded and "installed" Malwarebytes Anti-Rootkit BETA to a folder "mbar" in C: drive (C:\mbar).

 

Using Windows 7 X64 SP1.

 

Ran the mbar.exe file within the above directory to start the program. Then updated programs database via internet. Message appeared within the programs window showing "Initializing . . ". Waited for a minute or so, but nothing seemed to have changed. Clicked on "Scan" button but got error message saying something about "Database Initializing Failed" (or something to that effect).

 

Clicked "Previous" button to try again. Message "Initializing . . : once again appeared in the programs window. Waited for about two minutes and nothing seemed to have changed. Tried clicking the "Scan" button and again got error message about "initializing failed"!?

 

Switched off computer overnight. Tried running the program again this morning. Did not attempt database updating via internet this time. Clicked "Scan" button and this time another error message appeared "Could not initialize database". Tried several times to scan but got the same error message!?

 

What is wrong? Why isn't the program working properly?

[1PW]

Hello meeshu and

 

Please allow me to offer our sincere apologies for overlooking your topic for so long.

 

If you normally have Malwarebytes Anti-Malware (MBAM2) not Malwarebytes Anti-Rootkit (MBAR) installed and running on your computer, please consider the next two steps:

• Please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
• The 3 files, from Step 1, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.

Otherwise, if you have never used MBAM, please attach the two files from the FRST diagnostic report.

Please consider installing Malwarebytes Anti-Malware (MBAM2) as it has recently incorporated the engine from Malwarebytes Anti-Rootkit (MBAR), and all its features, into one very capable application.

 

Thank You.

[meeshu]

Thanks for the response.

 

MBAR Beta has subsequently been deleted from my computer. However, before that, I temporarily deleted MBAR then reinstalled it. This time database update was NOT made, and MBAR did scan as requested with no issues! Then database was updated and received message database was successfully installed. Tried scanning again, but got error "Initializing Database Failed" (or similar message). That suggests that perhaps there is/was an issue with the database, or maybe the database wasn't successfully installed despite the message to the contrary?

 

Downloaded FRST to my desktop and running (as administrator) produced the files FRST.txt and Addition.txt

 

FRST.txt

 

Addition.txt

 

MBAM is already installed on my system. But downloaded another copy to my desktop. But this downloaded executable is an installer, and it is not clear from the "Diagnostic Logs" link where MBAM is supposed to be installed (to the Desktop, or to C:\Progarm Files . . . by default)? I installed it to the default location.

 

Ran and updated MBAM database, then clicked Scan Now. By default NO log file was produced. At the end of the scan a message box appeared and you had to click on "View Detailed Log" and then Export the log in text format and save it as "Checkresults.txt".

 

Checkresults.txt file attached also.

 

checkresults.txt

 

[AdvancedSetup]

127.0.0.1 acdid.acdsystems.com
127.0.0.1 lmlicenses.wip4.adobe.com
127.0.0.1 lm.licenses.adobe.com
127.0.0.1 acdid.acdsystems.com
127.0.0.1 activate.adobe.com
127.0.0.1    acdid.acdsystems.com
127.0.0.1 licensing.ultraedit.com

 

This topic will now be closed due to evidence of cracked or pirated software on this system.

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