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Blocking External Requests from Office


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Hi there,

 

We are running Malwarebytes for Business, and ever since the major update from 1.75 to 2.0, our users are experiencing non-responsive workbooks in Excel 2007 and 2010.

 

I've narrowed down the cause to Malwarebytes; we use AVG in conjunction with Malwarebytes, but in my testing, I removed AVG so only Malwarebytes was installed.  I've also added the entire C:\ to the folder exclusion list for local detection, disabled Heuristics, scan archive, website protection, and local protection.  Basically making the program worthless and not doing anything except a passive scan.  A particular workbook still locks up.  As soon as I uninstall Malwarebytes, the workbook is fine.

 

We use many COM add-ins to make external calls to Financial sites like Bloomberg, Intex,and SNL, and I think they're getting blocked (mostly Bloomberg).  When the Workbook opens, it will request to launch BLP.exe, but when Malwarebytes is not present, I do not get a request and the Workbook freezes.

 

Any help is appreciated!  Thanks!

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