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2.0.4.1028 Update Crash


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Hello and welcome back:

 

Let's start here, please:

  • Please carefully follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  • If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  • NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,

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Hi:

Your logs show signs of an infection.
So, please feel free to follow the instructions to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware: Available Assistance for Possibly Infected Computers.

The pinned topic also explains the preliminary steps and scans to perform in order to expedite getting help.

Your logs also show that you have software from IOBIT on this computer.
The company behind this product was found to be stealing the Malwarebytes database.
Personally, I would not trust installing any software from a company that resorts to stealing someone's technology to sell their product.
Please see the following links and make up your own mind if you want to keep this on your system. If needed, your malware helper can help you remove it.

Thank you,

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