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remove shopop

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i understand i have malware on my pc in the form of a program called shopop.


when i try to remove it via the contol panel it says "the feature you are trying to use is on a network or resource that is unavailable.


Click OK to try again. or enter an alternative path to a folder containing the installation package "installer.msi" in the box below.


Im really stuck now and unsure what to do to remove it.


many thanks

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Hello tryme and welcome:

Unfortunately malware removal actions are not permitted in this particular sub-forum.

I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

If you would like to get off to a very fast start, the Malware Removal Experts would appreciate it if you would also Copy and Paste (not attach) both the FRST.txt and the Addition.txt output diagnostic reports from only Log Set 1 into your new topic.

Thank you. :)

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