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Removing Desktop Icon!


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I installed the Premium version of Malwarebytes about one month ago. Yesterday or the day before, it downloaded an updated version of the program.

 

I installed the original version of the program with the desktop icon, but when I installed the updated version I chose not to have the desktop icon installed.

 

The original icon is still on the desktop and asks for Administrator permission to delete it. I am the Administrator.

 

I read the FAQ and turning off the protection doesn't allow me to delete the icon.

 

Any help would be greatly appreciated.

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Hello and Welcome!

This is probably because you have Self Protection Enabled

You need to disable it following the steps in the image below

post-29793-0-86160700-1407956303.png

 

I already tried that.

 

I disabled it, quit the program, restarted the program, tried to delete desktop icon.

 

Insists I need Administrator permission in order to delete.

 

I think it's the original icon from the first install. The second install (over the first) was for the updated version that came out a few days ago.

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Same here, cannot delete it, self-protection on or off does not matter.

 

I think in the past (the problem arises every time a major software update gets installed) this was only resolved by manually uninstalling and reinstalling the software. But I am a bit unpatient after almost three years that the producer still has not resolved this issue, although he must know since as long of its existence - and instead expects the customer to always manually fiddle around with it. It is a link that should get deleted, just a link icon, not more! Please get some very old homework finally done instead of expecting customer to always work around it! ;) Time there has been enough, I'd say.

 

Have the issue also on two other system that I maintain for other people.

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Same here, cannot delete it, self-protection on or off does not matter.

 

I think in the past (the problem arises every time a major software update gets installed) this was only resolved by manually uninstalling and reinstalling the software. But I am a bit unpatient after almost three years that the producer still has not resolved this issue, although he must know since as long of its existence - and instead expects the customer to always manually fiddle around with it. It is a link that should get deleted, just a link icon, not more! Please get some very old homework finally done instead of expecting customer to always work around it! ;) Time there has been enough, I'd say.

 

Have the issue also on two other system that I maintain for other people.

 

Hi Skybird,

 

OK, I got it to work... finally.

 

I rebooted the system this morning and the Malwarebytes program failed to launch, as it should in the system tray.

 

I double-checked to see if it was set to start with Windows, and it was.

 

I unchecked the Advanced Settings / Enable Self Protection Mode box.

 

I rebooted the computer.

 

Malwarebytes started as it should and then I could delete the ridiculous desktop icon.

 

I reset the Self Protection mode and all is well.

 

I understand that they don't want any malware deleting or disabling any parts of their program, but as you said, it's a frigging desktop shortcut!

 

Also, it insists that I need to ask an Administrator for permission to delete it... I AM THE ADMINISTRATOR on my system!

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I tried all that , yes. But it does not work. With MB not starting with windows and selfprotection previously disabled, the link still demands adminstrator rights to get removed (and like you, I AM the administrator for sure). With then switching on MB, selfprotection is found to be disabled, and still the link cannot be removed.

 

Also, I disabled in the installation of MB the option to have a link place don my diesktop. Just that that choice gets ingored.

 

One day I either will reinstall my system as part of yearly routine, or am so bored that I do the manual deinstallation, download, reinstallation combo for MB. It's just that after so long time they finally should have done their homework on this. Its not their customers' job to do their job.

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I tried all that , yes. But it does not work. With MB not starting with windows and selfprotection previously disabled, the link still demands adminstrator rights to get removed (and like you, I AM the administrator for sure). With then switching on MB, selfprotection is found to be disabled, and still the link cannot be removed.

 

Also, I disabled in the installation of MB the option to have a link place don my diesktop. Just that that choice gets ingored.

 

One day I either will reinstall my system as part of yearly routine, or am so bored that I do the manual deinstallation, download, reinstallation combo for MB. It's just that after so long time they finally should have done their homework on this. Its not their customers' job to do their job.

 

Sorry I can't be of any more help. I finally got it, but maybe that was a fluke. :(

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