Jump to content
Due to inclement weather in Southwest Florida, our Clearwater support team is offline. Our other offices are available to assist you, however their responses may be delayed. We appreciate your patience and understanding during this time. ×

Do I Have A Problem? Re: " Malicious Website Protection disabled"


Recommended Posts

I have 2 licensed copies of MBAM Premium. Updated both today to 2.0.1.1028.

 

In both cases the dashboard shows all is well. HOWEVER, in both cases

 

mbam-check result log version:     2.1.1.1001 shows:

 

"--------------MBAMWebAccessControl:--------------
Type:                   N/A
State:                  0 <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MbamWebAccessControl
WIN32_EXIT_CODE:        N/A
SERVICE_EXIT_CODE:      N/A
CHECKPOINT:             N/A
WAIT_HINT:              N/A"

 

Do I have a problem?

 

I have rebooted several times since update & install.
 

Link to post
Share on other sites

Hello moo4x:
 
In a W7 Pro x64 SP1 system, running MBAM 2.0.4.1028 Premium, that same isolated excerpt from CheckResults.txt might usually read: 

--------------MBAMWebAccessControl:--------------Type:                   2State:                  4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)WIN32_EXIT_CODE:        0SERVICE_EXIT_CODE:      0CHECKPOINT:             0WAIT_HINT:              0

However, to more fully understand the context of your observation, much more diagnostic information should begin to be taken into account:

  • Please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  • The 3 files, from Step 1, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.

Are you observing any other symptoms or issues that prompted you to post here besides Malicious Website Protection disabled?

Upon receipt of the diagnostic logs, an expert/staffer may be requested to assist with a detailed analysis.

Thank You.

Link to post
Share on other sites

Hi,

 

I have a similar problem: Windows 7 Professional SP1 64 bit. Malwarebytes Anti-Malware Premium 2.0.4.1028 with database 2014.12.6.8. Anti-virus is NIS with latest updates.

 

On boot a notification is shown saying Protection Disabled and the Malwarebytes tray icon has an exclamation enclosed in a red circle.

 

Opening the UI under Real-Time protection has an X enclosed in a red circle: Malicious Website Protection disables, Malware Protection enabled.

 

Re-installing the program and updating the database and re-booting does not resolve the issue.

 

Ran mbam-check-2.1.1.1.1001.exe and frst64.exe, uploaded Addition.txt, FRST.txt and CheckResults.txt as indicated in another locked post relating to this situation.

 

Suggestions are welcome.

 

Thanks.

Addition.txt

FRST.txt

CheckResults.txt

Link to post
Share on other sites

@BobFreeth
 

We are disappointed to read your system is having issues. Each computer is unique. Problems that seem "the same" most often are not.

The same is true for solutions. They most often need to be individualized to your unique system.

It is less confusing for everyone if we adhere to this sub-forum's "one user per topic" policy.

Please start a NEW, and SEPARATE topic by left-clicking this >>cjfj.png<< button now.
Staffers, experts and helpers will be able to more easily provide both you, and the OP/Topic Starter, with individualized assistance to get you both up and running.

Thank you always for your patience and understanding. :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.