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MediaGet Flase Positive


NickChurick
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Good day!

 

I am hereby writing to you on behalf of "Bergarius Limited" - a developer company for "MediaGet" software.

We are receiving numerous complaints from our customers that the installer of our program is blocked by your software.

We assure you this is a false alert. Our product is in the market for several years and thousands of people all over the world enjoy it, and it has never been claimed as malware.

 

We are kindly asking for your assistance on the matter.  Please let us know what in your opinion makes our program be detected by Malwarebytes software in order to make improvements or add our program to your white list.

 

Awaiting for your reply and thank you in advance.

 

Best regards,

Nick Churick

"Bergarius Limited"

Head of Support Dept.

nick.churick@gmail.com

MediaGet_id4445898ids2s.rar

MediaGetLog.txt

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