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This is really starting to annoy me, no matter what ive tried I just cant seem to get rid of it, I was wondering if someone could help me with this? Ive tried using malwarebytes but that shows nothing, my anti virus shows nothing, its just a pain in the arse lol. So yeah if anyone can help that would be great.

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Hello ObeseNinJa, welcome to Malwarebytes' Malware Removal forum!
 
My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that. :)
 
General P2P/Piracy Notice: 
 

If you are using Peer to Peer (P2P) filesharing software such as uTorrent, BitTorrent or similar you must either fully uninstall or completely disable the programme(s) from running whilst receiving assistance at this forum. 
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked/keygen or similar software on the computer, please remove/uninstall the software now and read the policy on Piracy. Failure to do so will also result in your topic being closed.

 
======================================================
 
Please read through the points below to ensure this process moves as quickly and efficiently as possible.

  • Please ensure you read through my instructions thoroughly, and carry out each step in the order specified.
  • If you are unable to copy/paste your logs directly into your post, please attach the file. 
  • Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation and providing the best set of instructions for you.
  • Please backup important files before proceeding with my instructions. Malware removal can be unpredictable.
  • If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
  • Topics are locked if no response is made after 4 days. Please inform me if you will require additional time to complete my instructions.
  • Ensure you are following this topic. Click xetYzdbu.png.pagespeed.ic.U7AjmRUewW.png at the top of the page. 
     

======================================================
  

Please work your way through the following steps in the order specified. 
 
STEP 1
GfiJrQ9.png Malwarebytes Anti-Malware (MBAM)

 

  • Open Malwarebytes Anti-Malware and click Update Now.
  • Once updated, click the Settings tab, followed by Detection and Protection and tick Scan for rootkits.
  • Click the Scan tab, ensure Threat Scan is checked and click Scan Now.
  • Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. 
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • Click Copy to Clipboard and paste the log in your next reply. 
     

STEP 2
BY4dvz9.png AdwCleaner

  • Please download AdwCleaner and save the file to your Desktop.
  • Right-Click AdwCleaner.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts. 
  • Click Scan
  • Upon completion, click Report. A log (AdwCleaner[R0].txt) will open. Briefly check the log for anything you know to be legitimate. 
  • Ensure anything you know to be legitimate does not have a checkmark, and click Clean
  • Follow the prompts and allow your computer to reboot
  • After rebooting, a log (AdwCleaner[s0].txt) will open. Copy the contents of the log and paste in your next reply.

-- File and registry key backups are made for anything removed using this tool. Should a legitimate entry be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the entry. Please do not overly concern yourself with the contents of AdwCleaner[R0].txt.

 
STEP 3
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Scan

  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
  • Right-Click FRST.exe / FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply. 
     

STEP 4
E3feWj5.png Junkware Removal Tool (JRT)

  • Please download Junkware Removal Tool and save the file to your Desktop.
  • Note: If you unchecked any items in AdwCleaner, please backup the associated folders/files before running JRT.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Right-Click JRT.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts and allow the scan to run uninterrupted. 
  • Upon completion, a log (JRT.txt) will open on your desktop.
  • Re-enable your anti-virus software.
  • Copy the contents of JRT.txt and paste in your next reply.

 
======================================================
 
STEP 5
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • MBAM log
  • AdwCleaner[s0].txt
  • FRST.txt
  • Addition.txt
  • JRT.txt
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Heres the address it opens if it helps hxxp://www.youradexchange.com/script/pop_packcpm.php?k=547b55464d38b2539758.2338297&h=df60cf284a0158013da9b8668bb23c246432dd44&id=0&ban=2539758&r=338133&ref=h&data=&subid=&new=1&exp=prpd&dx=%3D%3DQG&pkr=%3D%3DgFfNhG&psr=%3DABESsBEQ0wU&scr=bExGWAhENEhE&stage2=1

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Hi Luke,
 
Please let me know if the issue persists after doing the following. 
 

goGMWSt.gifRegistry Cleaner Warning
 
------------------------------
 
I see you have registry cleaner/optimization software (PC Tools Registry Mechanic 11.1) installed on your computer. Registry cleaners and optimization tools that claim to speed up your computer should be avoided, and are potentially dangerous. By running a registry cleaner you risk rendering your machine unbootableThere is no statistical evidence to back claims that cleaning the registry will improve performance. Advertisements to do so are borderline scams intended to goad users into using an unnecessary and potential dangerous product.

  • Some registry cleaners employ aggressive cleaning routines that may cause substantial damage to your system, and could render your machine unbootable.
  • Not all registry cleaners backup the registry. If an issue arises you may not have a backup to rely on.
  • The usefulness of cleaning the registry is disputable; there is no statistical evidence to support the claim that cleaning the registry will improve system performance. 
Please refer to the following article on why you should not use registry cleaner software. I suggest reading why Microsoft does not support the use of registry cleaners as well.

 
STEP 1
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    startHKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTIONBHO: No Name -> {9030D464-4C02-4ABF-8ECC-5164760863C6} ->  No FileBHO-x32: No Name -> {9030D464-4C02-4ABF-8ECC-5164760863C6} ->  No FileS2 wcejvfgvem32; C:\Program Files\010\wcejvfgvem32.exe run options=00100010100000000000000000000000 source=EA329A14-CB5F-442F-80BE-93D3DD5B55A2  [X]C:\Program Files\010S4 nvvad_WaveExtensible; system32\drivers\nvvad64v.sys [X]2014-11-28 16:02 - 2014-11-30 17:14 - 00001336 _____ () C:\Windows\Tasks\WDFYUBZ.job2014-11-28 16:02 - 2014-11-28 16:02 - 00004358 _____ () C:\Windows\System32\Tasks\WDFYUBZTask: {4E5AB8C3-99BC-4811-B33A-ED7131C3DE06} - System32\Tasks\WDFYUBZ => C:\Users\Luke\AppData\Roaming\WDFYUBZ.exe <==== ATTENTIONC:\Users\Luke\AppData\Roaming\WDFYUBZ.exeTask: C:\Windows\Tasks\WDFYUBZ.job => C:\Users\Luke\AppData\Roaming\WDFYUBZ.exe <==== ATTENTIONFolder: C:\Windows\huAlternateDataStreams: C:\ProgramData\Temp:D1B5B4F1AlternateDataStreams: C:\Users\Luke\Desktop\Minecraft.exe:BDUAlternateDataStreams: C:\Users\Luke\Downloads\AdwCleaner.exe:BDUAlternateDataStreams: C:\Users\Luke\Downloads\FRST64.exe:BDUAlternateDataStreams: C:\Users\Luke\Downloads\Minecraft.exe:BDUreg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\iFunBox Price Watch" /fCMD: ipconfig /flushdnsCMD: netsh winsock reset allCMD: netsh int ipv4 resetCMD: netsh int ipv6 resetEmptyTemp:end
  • Click FileSave As and type fixlist.txt as the File Name
  • Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
     

STEP 2
b8zkrsY.png Browser Reset
 
Instructions on how to backup your Favourites/Bookmarks and other data can be found below.

Proceed with the reset once done.

STEP 3
mlEX1wH.png RogueKiller

  • Please download RogueKiller (x64) and save the file to your Desktop.
  • Close any running programmes.
  • Right-Click RogueKiller.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Allow the Prescan to complete. Upon completion, a window will open. Click Accept.
  • A browser window may open. Close the browser window.
  • Click jpgUwzp.png. Upon completion, click phPvmc6.png.
  • Close the programme. Do not fix anything!
  • A log (RKreport.txt) will be open. Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 4
xpfNZP4A.png.pagespeed.ic.bp5cRl1pJg.jpg Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Fixlog.txt
  • Did your browsers reset OK?
  • RKreport.txt
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I will try this, but before I do just yo let you know ive had that programme on here for years, ive only had the issues the last few days when I was foolish enough to do one of those surveys and ended up downloading something, but I deleted everything I could see/find from that day. Should I still try ?

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Hi Luke, 
 
Please stop posting malicious links in your posts. Someone may accidentally click the link and end up infecting their PC.
 

although was it supposed to get rid of my bookmarks? Because they remained there

No. The backup was just in case something went wrong. 
 
STEP 1
mlEX1wH.png RogueKiller Fix

  • Close any running programmes.
  • Right-Click RogueKiller.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Allow the Prescan to complete.
  • A browser window may open. Close the browser window.
  • Click jpgUwzp.png
  • Upon completion, do the following:
     
  • Click 5UKuIKl.png and place a checkmark next to the following items. Ensure any other items are unchecked.
    • [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3E8D3C20-E566-4683-8904-A181BECE83DB} | NameServer : 31.168.224.106,5.135.12.52 [(Unknown Country?) (XX)][(Unknown Country?) (XX)]  -> Found
    • [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{8B1414BF-B091-48E1-8ECF-962CD89413CC} | NameServer : 31.168.224.106,5.135.12.52 [(Unknown Country?) (XX)][(Unknown Country?) (XX)]  -> Found
    • [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{3E8D3C20-E566-4683-8904-A181BECE83DB} | NameServer : 31.168.224.106,5.135.12.52 [(Unknown Country?) (XX)][(Unknown Country?) (XX)]  -> Found
    • [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{8B1414BF-B091-48E1-8ECF-962CD89413CC} | NameServer : 31.168.224.106,5.135.12.52 [(Unknown Country?) (XX)][(Unknown Country?) (XX)]  -> Found
    • [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{3E8D3C20-E566-4683-8904-A181BECE83DB} | NameServer : 31.168.224.106,5.135.12.52 [(Unknown Country?) (XX)][(Unknown Country?) (XX)]  -> Found
    • [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{8B1414BF-B091-48E1-8ECF-962CD89413CC} | NameServer : 31.168.224.106,5.135.12.52 [(Unknown Country?) (XX)][(Unknown Country?) (XX)]  -> Found
  • Click QEIRkTE.png.
     
  • Click phPvmc6.png.
  • Copy the contents of the log and paste in your next reply.
     

STEP 2
GzlsbnV.png ESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

  • Please download ESET Online Scan and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Double-click esetsmartinstaller_enu.exe to run the programme. 
  • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
  • Agree to the Terms of Use once more and click Start. Allow components to download.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Hide advanced settings. Place a checkmark next to:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Ensure Remove found threats is unchecked.
  • Click Start.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click esetListThreats.png. If no threats were found, skip the next two bullet points. 
  • Click esetExport.png and save the file to your Desktop, naming it something such as "MyEsetScan".
  • Push the Back button.
  • Place a checkmark next to xKN1w2nv.png.pagespeed.ic.JWqIaEgZi7.png and click SzOC1p0.png.pagespeed.ce.OWDP45O6oG.png.
  • Re-enable your anti-virus software.
  • Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 3
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • RKreport.txt
  • ESET log
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Hi Luke, 
 
Are you still experiencing issues with your browser? Are there any other outstanding issues?
 
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    startC:\Users\Luke\AppData\Roaming\WDFYUBZCMD: ipconfig /flushdnsCMD: netsh winsock reset allCMD: netsh int ipv4 resetCMD: netsh int ipv6 resetEmptyTemp:end
  • Click FileSave As and type fixlist.txt as the File Name
  • Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
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No problem, Luke. 
In the meantime, lets update your vulnerable software to reduce the risk of reinfection.
 
STEP 1
CXrghb6.png Update Outdated Software

Outdated software contain security risks that must be patched. Please download and install the latest version of the programmes below.

  • j8JVMVP.jpg Java (watch out for "Optional Offers" or bundled software)
  • u9DsAVv.png Follow these instructions to check for and download the latest Windows Updates.
     

STEP 2
EtQetiM.png Remove Outdated Software

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search for the following programmes, right-click and click Uninstall one at a time.
  • Note: The programmes below may not be present. If this is the case, please skip to the next step.
    • Java 7 Update 65
    • Java 7 Update 71 
  • Follow the prompts, and reboot if necessary.
     

STEP 3
zANS9oB.png Disable Java in Your Browser
Due to frequent exploits we recommend you disable Java in your browser.
For information on Java vulnerabilities, please read the following article (point #7).

  • Click the 29Fou9c.jpg Windows Start Button  and type Java Control Panel (or javacpl) in the search bar. 
  • Click on the Java Control Panel. Once opened, click the Security tab.
  • Deselect the check box for Enable Java content in the browser. This will disable the Java plug-in in the browser. 
  • Click Apply. When the AVOiBNU.jpg Windows User Account Control (UAC) appears, allow permissions to make the changes. 
  • Click OK in the Java Plug-in confirmation window.
  • Restart your browser(s) for changes to take effect.
  • More information can be found here and here.
     

STEP 4
oxliOQk.png Security Check

  • Please download SecurityCheck and save the file to your Desktop.
  • Double-click SecurityCheck.exe and follow the onscreen instructions inside the black box.
  • A log (checkup.txt) will automatically open on your Desktop.
  • Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 5
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • checkup.txt
  • How is your computer performing? Are there any outstanding issues?
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My laptop seems fine for the moment, but like i say i wont be able to really tell until im back from work, but heres the log

 Results of screen317's Security Check version 0.99.91  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Bitdefender Antivirus   
 Antivirus out of date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 2.0.3.1025  
 Java 8 Update 25  
 Java version 32-bit out of Date! 
 Adobe Reader XI  
 Google Chrome (39.0.2171.65) 
 Google Chrome (39.0.2171.71) 
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Bitdefender Bitdefender 2015 vsserv.exe  
 Bitdefender Bitdefender SafeBox safeboxservice.exe  
 Bitdefender Bitdefender 2015 bdwtxag.exe  
 Bitdefender Bitdefender 2015 bdagent.exe  
 Bitdefender Bitdefender 2015 Antispam32 bdwtxapps.exe 
 Bitdefender Bitdefender 2015 bdwtxag.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 
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Incase you missed it

 Results of screen317's Security Check version 0.99.91  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Bitdefender Antivirus   
 Antivirus out of date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 2.0.3.1025  
 Java 8 Update 25  
 Java version 32-bit out of Date!
 Adobe Reader XI  
 Google Chrome (39.0.2171.65) 
 Google Chrome (39.0.2171.71) 
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Bitdefender Bitdefender 2015 vsserv.exe  
 Bitdefender Bitdefender SafeBox safeboxservice.exe  
 Bitdefender Bitdefender 2015 bdwtxag.exe  
 Bitdefender Bitdefender 2015 bdagent.exe  
 Bitdefender Bitdefender 2015 Antispam32 bdwtxapps.exe 
 Bitdefender Bitdefender 2015 bdwtxag.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log``````````````````````
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All Clean!
Congratulations, your computer appears clean! :)
I no longer see signs of malware on your computer, and feel satisfied that our work here is done. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful
 
My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware and/or buy me a beer, please consider a donation. YSCcjW7.png

 

AFZxnZc.jpg DelFix

  • Please download DelFix and save the file to your Desktop.
  • Double-click DelFix.exe to run the programme.
  • Place a checkmark next to the following items:
    • Activate UAC
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    • Reset system settings
  • Click the Run button.

-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
 
======================================================
 
I have compiled below a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.

The following programmes come highly recommended in the security community.

  • xKsUqI5A.png.pagespeed.ic.vn1Hlvqi8h.jpg AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
  • E8I37RF.pngCryptoPrevent places policy restrictions on loading points for ransomware (eg. CryptoWall), helping prevent the execution of malware. 
  • EG85Vjt.png Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
  • x6YRrgUC.png.pagespeed.ic.HjgFxjvw2Z.jpg Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
  • xjv4nhMJ.png.pagespeed.ic.A5YbWn1eDO.png NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
  • 3O8r9Uq.png Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
  • DgW1XL2.png.pagespeed.ce.v1OlJl_ZAS.png Secunia PSI will scan your computer for vulnerable software that is outdatedand automatically find the latest update for you.
  • xj1OLIec.png.pagespeed.ic.k6hhwopU0q.jpg SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
  • xJEP5iWI.png.pagespeed.ic.4tmM1lM7DQ.png Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website.

-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.
 
======================================================
 
Please confirm you have no outstanding issues, and are happy with the state of your computer. Once I have confirmation things are in order, we can wrap things up and I will close this thread. 
 
Thank you for using Malwarebytes.
 
Safe Surfing. :)
Adam

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