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"Managed Node" causing Terminal Server 2008 R2 to crash

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We're seeing an issue with our terminal server crashing using Malwarebyte's managed client version and specifically MBAM version1.75.0.1300

Prior to the whole server freezing up we're seeing the following event:


Application Error 1000


Faulting application name: mbamservice.exe, version:, time stamp: 0x512fc163

Faulting module name: mbamservice.exe, version:, time stamp: 0x512fc163

Exception code: 0x40000015

Fault offset: 0x0006248b

Faulting process id: 0x6b4

Faulting application start time: 0x01d000e18a549eec

Faulting application path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

Faulting module path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

Report Id: 0e223f85-6e6a-11e4-b3e2-005056800000



Has anyone seen this issue?

Where at the client logs stored for MEE?

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  • Staff

Hi Staff,


Malwarebytes Anti-Malware clients are not designed to be installed on terminal servers, and is not supported.  In this case the only advice I can offer is to uninstall it from your server.

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  • Staff

You may NOT install a Anti-Malware client on a server.  Please read Section 2 of the Quick Start Guide for a list of everything that is supported for client, server and console.

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