"Managed Node" causing Terminal Server 2008 R2 to crash

[staff]

Hello,

We're seeing an issue with our terminal server crashing using Malwarebyte's managed client version 1.4.1.2329 and specifically MBAM version1.75.0.1300

Prior to the whole server freezing up we're seeing the following event:

 

Application Error 1000

 

Faulting application name: mbamservice.exe, version: 1.70.0.0, time stamp: 0x512fc163

Faulting module name: mbamservice.exe, version: 1.70.0.0, time stamp: 0x512fc163

Exception code: 0x40000015

Fault offset: 0x0006248b

Faulting process id: 0x6b4

Faulting application start time: 0x01d000e18a549eec

Faulting application path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

Faulting module path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

Report Id: 0e223f85-6e6a-11e4-b3e2-005056800000

 

 

Has anyone seen this issue?

Where at the client logs stored for MEE?

[Lazz]

Hi Staff,

 

Malwarebytes Anti-Malware clients are not designed to be installed on terminal servers, and is not supported.  In this case the only advice I can offer is to uninstall it from your server.

[HA13029]

Hello,

 

Is it possible to install it on Windows 2008, Windows 2008R2 or windows 2012 (without terminal service started) ??

 

Regards,

 

HA

[gonzo]

You may NOT install a Anti-Malware client on a server.  Please read Section 2 of the Quick Start Guide for a list of everything that is supported for client, server and console.