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Tried to remove Trojan Poweliks Adclicker but not sure my computer is clean.


retirw
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Hi -- I was infected with Trojans Poweliks and Adclicker. I used the Norton automatic fix for Poweliks and the popup notifications stopped, but I kept seeing "Very Active" websites on my browser that I never clicked. So then I ran RogueKiller and it found Poweliks again. I had it remove Poweliks again. Can you please help me tell if my computer is finally clean? And if it's not, clean it?

 

I just ran Farbar. The logs are attached.

 

Thank you very much for your help. I appreciate your time and effort.

 

 

FRST Scan results.txt

Additional scan result of Farbar Recovery Scan Tool -- part 2.txt

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Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
     
    
Before we start please read and note the following:

  • Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
  • Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

:excl: I can't foresee everything, so if anything unexpected happens, please stop and inform me!
:excl: There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  warning.gif Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 
 
 

Download 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.

  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"

 

 

FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

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Hi Twin-Headed Eagle,

 

Thank you very much for your quick reply and your help.

 

The anti-rootkit found 1 malware. I cleaned it, rebooted, and ran Farbar. I checked all the optional scans, too, so Farbar generated three reports: FRST, Additional, and a report on the optional scan on shortcuts. I included the shortcut scan for you too, just in case you want to look at it. All logs are attached.

 

mbar-log-2014-11-15 (09-43-04).txt

system-log.txt

FRST.txt

Addition.txt

Shortcut.txt

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Very good. Let's continue, there are still some things needing our attention.
 
 
 
warning.gif Multiple Resident Protection warning!
 
Always have one (and no more than one!) AntiVirus program! In this case having more of them will not provide you with better protection - instead they may cause slowness, lock-ups and even mark another ones as harmful, leading to leave your system unstable and even damaged. Please choose only one from the listed below to stay with and uninstall the others:

  • Norton 360
  • avast! Antivirus

Uninstallation procedure:

  • Press the WindowsKey.png + R on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search for each uninstalled entry, right-click it and select Uninstall.

This should be done until any other steps will be taken.
 
 
 
 
FRST.gif Fix with Farbar Recovery Scan Tool
 

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

fixlist.txt

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Thank you for the custom fix.

 

I uninstalled Avast & rebooted. (I only downloaded Avast to try to remove the Trojan, I wasn't using it. I was using Norton when the computer got infected, which is troubling. I had to turn Norton off to download RogueKiller so I turned on Windows Defender instead. Defender is the only anti-virus I've been using now.)

 

I saved fixlist.txt to the desktop.

 

I ran Farbar again.

 

It generated 1 log. That log is attached.

FRST.txt

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I noticed one change -- the home page on my browser changed. It went back to the default setting. The coding to undo changes the malware made to my browser must have worked. Too soon to tell if there are other changes, like more stable internet connection. (It became very unstable after the Trojan.) The internet is still a little slow, but that may be my ISP's fault.

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Let's make our final check.

 

 

 

adwcleaner_new.png Fix with AdwCleaner
 
Please download AdwCleaner by Xplode and save the file to your Desktop.

  • Right-click on adwcleaner_new.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait until the database is updated.
  • Accept the Terms of use and click Scan.
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.

Please include the contents of that file in your reply.
 
Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
 
 
 
 

FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

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Hi Twin-Headed Eagle,

 

I've attached both logs from AdwCleaner and three logs from Farbar (FRST, Addition and, just in case, Shortcuts).

 

I ran Adw a few days ago while I was trying to remove the Trojan, and it quarantined some files. Should I delete the quarantine folder? Or is it better not to touch it?

 

The browser is definitely working better. Websites are loading faster and I don't see activity from sites I didn't click. Some sites are still a little slow, but that may be the ISP. The browser reset several settings and deleted some sites (like timeanddate.com), so it looks like it would have also gotten rid of changes the malware made. Things look good.

 

But I don't know how the Trojan came back after I cleaned it once with Norton and again with RogueKiller, so I can't tell if everything is clean now. I'm trusting you for that.

 

 

AdwCleanerR1.txt

AdwCleanerS1.txt

Addition.txt

FRST.txt

Shortcut.txt

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I was going to say "Great! Thank you! Have a beer on me!" But then I saw that the most active website on my computer is something I don't recognize. The "Very Active" website is:

 

http://wpcomwidgets.com/?wpcom_origin=http%3A%2F%2Ftimedotcom.wordpress.com

 

I was reading The Washington Post this morning so wpcomwidgets is presumably widgets from the Washington Post. It looks like it refers to a Time.com article I read today. But that article should not be "Very Active." Most active should be Google.

 

Is that "Very Active" widget OK? Or is it a problem?

 

I ran Farbar and Adware for you again. They're attached.

 

Thanks very much for the clarification.

 

 

AdwCleanerR2.txt

FRST.txt

Addition.txt

Shortcut.txt

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Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)
 
 

Recommended reading:

 
 
icon_exclaim.gifMUST READ - security tips:

icon_exclaim.gifMUST READ - general maintenance:

The Importance of Software Updating:

 

 
In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.
 
Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

Recommended additional software:

 
 
icon_arrow.gifTFC - to clean unneeded temporary files.
icon_arrow.gifMalwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gifMalwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gifMcShield - to prevent infections spread by removable media.
icon_arrow.gifUnchecky - to prevent from installing additional foistware, implemented in legitimate installations.
icon_arrow.gifFiheHippo.com Update Checker - to keep your programs up-to-date.
icon_arrow.gifAdblock - to surf the web without annoying ads! 
 
 

Post-cleanup procedures:

 

 
Download DelFix by Xplode and save it to your desktop.

  • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run.
  • The program will run for a few seconds and display a notepad report. You do not need to attach it.

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning. 
 
 
 


My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation: xbtn_donate_SM.gif.pagespeed.ic.MMi5tqVp

Thank you!

 
 
Stay safe,
TwinHeadedEagle   :)

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  • 2 weeks later...
  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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