I need help removing Malware from computer.

[LiquidTension]

Hello, 

 

Please open Revo Uninstaller, and uninstall all instances of Java. 

 

Then reset your browsers. 

 

 Browser Reset

 
Instructions on how to backup your Favourites/Bookmarks and other data can be found below.

• Internet Explorer: Backup Internet Explorer Favourites
• Firefox: Backup Firefox Bookmarks
• Chrome: Backup Chrome Bookmarks
   

Proceed with the reset once done. Internet Explorer must be reset, even if you do not use the browser.

• Internet Explorer: How to reset Internet Explorer settings
• Firefox: Reset Firefox
• Chrome: Chrome - Reset browser settings

[csearcy]

Hi Adam,

 

I reset the browsers and deleted Java.

 

Thanks : )

[LiquidTension]

Hello Christine, 
 
That's good. 
How is your PC performing? Are you still receiving notifications from Malwarebytes Anti-Exploit?

[csearcy]

Hi Adam,

It is good. No more notifications. I suppose even the newest version of Java must be infected. 

[LiquidTension]

Hi Christine, 

 

Not infected, but vulnerable. Java is one of the most exploited software. If you don't have a specific purpose for the programme, I do not recommend installing it. 

 

----------------

 

Now for the good news!

 

All Clean!
Congratulations, your computer appears clean! 
I no longer see signs of malware on your computer, and feel satisfied that our work here is done. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful. 
 
My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware and/or buy me a beer, please consider a donation. 
 

 DelFix

• Please download DelFix and save the file to your Desktop.
• Double-click DelFix.exe to run the programme.
• Place a checkmark next to the following items:
  • Activate UAC
  • Remove disinfection tools
  • Create registry backup
  • Purge system restore
  • Reset system settings
• Click the Run button.

-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
 
======================================================
 
I have compiled below a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.

• Answers to common security questions - Best Practices by quietman7, MVP
• How Malware Spreads - How did I get infected? by quietman7, MVP
• Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams, MVP
• How to Prevent Malware by miekiemoes, MVP
• How to backup and restore your data using Cobian Backup by YourHighness
• Slow Computer/browser? It May Not Be Malware by quietman7, MVP
   

The following programmes come highly recommended in the security community.

•  AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
• CryptoPrevent places policy restrictions on loading points for ransomware (eg. CryptoWall), preventing your files from being encrypted.
•  Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
•  Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
•  NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
•  Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
•  Secunia PSI will scan your computer for vulnerable software that is outdated, and automatically find the latest update for you.
•  SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
•  Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website.

-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.
 
======================================================
 
Please confirm you have no outstanding issues, and are happy with the state of your computer. Once I have confirmation things are in order, we can wrap things up and I will close this thread. 
 
Thank you for using Malwarebytes.
 
Safe Surfing.     
Adam

[LiquidTension]

Hi Christine, 

 

Just checking in to thank you for your donation - and to see if you're ready for this topic to be marked as solved? 

 

All the best, 

Adam

[AdvancedSetup]

Glad we could help.

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